5285 E Baseline Rd, Gilbert, 85234, United States
#2 of 18 hotels in Gilbert
Guests' ChoiceBased on 536 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.4
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 21 May 2024
Lancedave
United StatesNo complaints
The cleanliness
Stayed in May 2024
Reviewed: 19 May 2024
Lemuel
United StatesNothing to report at this time.
I liked the location. It was close to why we made the trip. There were plenty of restaurants and other stores near by.
Stayed in May 2024
Reviewed: 18 May 2024
Babinec
United StatesSharp room nice to television. Comfy bed.
Stayed in May 2024
Reviewed: 14 May 2024
Agnes
United StatesFor some reason we couldn't open the inner blind close to the window so the room was a little dark & the bed wasn't too comfortable
We were here before & this became our go to place whenever we come to the area. Clean, staff were very helpful & accommodating (kudos to Zach). Breakfast was great. Everything clean & lots of choices.
Stayed in May 2024
Reviewed: 10 May 2024
Marlene
United StatesGreat selection.
Stayed in May 2024
Reviewed: 5 May 2024
Nicole
United StatesWalls appeared to be thin and could hear people walking in room above all night.
Convenient location for what I needed. Friendly staff. Se joyed the gym and the pool area looked nice.
Stayed in May 2024
Reviewed: 28 April 2024
Gwen
United StatesI don’t like the bulk use toiletries.
Convenient to fwy, restaurants, free, lighted parking lot, clean.
Stayed in April 2024
Reviewed: 19 April 2024
Michael
United StatesNothing
Everything was great
Stayed in April 2024
Reviewed: 11 April 2024
Walter
United StatesNothing
The breakfast was over the top, best continental breakfast I’ve had in 20 years. When I worked for Raytheon traveling around the world, I always stayed at a Holiday Inn or Express The women that checked me in was exceptional, very professional, she should get a 10 star award
Stayed in April 2024
Reviewed: 6 April 2024
Jamie
United StatesRoom 316 AC unit is noisy we switched rooms to extend stay to room 232 for one evening. Also the step in the shower of 316 is falling off someone could slip and fall and get hurt. In room 232 the toilet paper holder fell off the wall.
Always clean
Stayed in April 2024
Reviewed: 25 March 2024
Vincent
United StatesNo complaints
Breakfast was pretty good- decent amount of choices and food was good
Stayed in March 2024
Reviewed: 23 March 2024
Mark
United StatesThey were able to accommodate my special request. I really appreciated that.
Stayed in March 2024
Reviewed: 18 March 2024
Christopher
United StatesExceptionally clean!!!!
Stayed in March 2024
Reviewed: 12 March 2024
Roger
United StatesOnly complaint, and my issue has already been addressed by IHG, were the room doors that have to close at a certain speed but were very loud when closing. More a responsibility of the person staying there and not being polite and slowing the closing..
For me, location was great. If you plan on doing business in Phoenix, I suggest a different location due to the traffic on the freeways unless you plan for it. The free breakfast was a good start to the day. Room was very comfortable.
Stayed in March 2024
Reviewed: 2 March 2024
Candy
United StatesStaff was very professional and friendly
Stayed in January 2024
Reviewed: 14 February 2024
Lane
United StatesThe air conditioning was running so much in the hallways that it was freezing! Had to wear a coat all the time just to depart or arrive at room. Otherwise, nice facility.
Stayed in February 2024
Reviewed: 31 January 2024
Sylvia
United StatesThe rooms black out curtains made for a good nights sleep.
Stayed in January 2024
Reviewed: 31 January 2024
Stephanie
United StatesThe person who checked me in was nice and professional. The room was clean. The water was hot with good pressure. It was near a lot of food/shopping options.
Stayed in January 2024
Reviewed: 8 January 2024
Skip
United States?????
Booked this location based on location for meeting friends. Very impressed with outward appearance when we drove up. Front desk person was very friendly and had my reservation ready. He explained the facility and the amenities. The room was clean and comfortable. Breakfast had several options, both warm and cold. Coffee was excellent (I like my coffee). We will return.
Stayed in January 2024
Reviewed: 8 December 2023
Lisa
United StatesNothing at all
The bed was very comfortable and the room was quiet. I really liked how big the shower was and the fact it had doors instead of shower curtains.
Stayed in November 2023
Reviewed: 3 December 2023
Loretta
United StatesThe phone in the room were not working well, I did not get our wakeup call and the phone next to our bed did not work at all......We were told there have been problems and the staff was working on it......I was glad I did set my phone as well as our appointment at the hospital was an important one and we could not be late. The room door is soooooo heavy I can hardly get it open and most difficult to hold it open when trying to bring in the luggage.
My husband is receiving cancer treatment at the cancer center one block away. That is the main reason we are in Gilbert. However there are a number of hotels and we are glad we found this one. We will be staying there three more times this month. We do wish we could receive a special hospital visitor rate for this extended stay. The people at the front desk are extremely helpful and friendly. The rooms are spacious as handicapped and extremely clean. Breakfast is ample and well presented. Lots of choices.
Stayed in December 2023
Reviewed: 29 November 2023
Stephen
United StatesClean and good location for our needs.
Stayed in November 2023
Reviewed: 27 November 2023
Martin
United StatesFinding the facility was hard: No signage on Baseline.
The king bed. Extraordinary breakfast
Stayed in November 2023
Reviewed: 24 November 2023
Margo
United StatesThe pool was murky
Good location excellent breakfast clean and very nice bedding
Stayed in November 2023
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