At check in there was a line of customers. The desk staff would interrupt the check in when teenagers came up & wanted milk from the cooler. They need to prioritize & focus on the adult paying customers. It happened twice in 15 minutes.

Comfortable, quiet room.

Stayed in March 2022

we planned on breakfast before going hiking and it was included in the price but staff didn’t show up to cook.

it was nice and convenient for our needs.

Stayed in February 2022

There was a strong smell of bleach in our room when we first checked in (although it had just been cleaned) which could have bothered a person with chemical sensitivities. Also the showerhead was in need of repair/maintenance and would not stay in an upright position (not good for a tall person)

The breakfast was excellent as usual and the staff appeared to work extremely well together and cared about the satisfaction of guests.

Stayed in March 2022

There were not much choices for vegetarians. Coffee was too strong

Stayed in March 2022

n/a

near the park

Stayed in March 2022

Good breakfast & dining space. Loved the outdoor hot tub & pool but unfortunately only one lounge chair. Room very comfortable. Staff helpful, professional & personable.

Stayed in March 2022

no bar, no restaurant, noisy

it was close to the park and the bed was comfortable

Stayed in March 2022

our bathroom still had a dirty towel hanging on door. The luggage carts also need replaced as framework on each cart was unstable. I’m sure they just wear out from use, but replacing them would offer a very positive impression on arriving guests.

location, friendly staff and well supplied and supervised breakfast

Stayed in March 2022

The coffee served with breakfast was not as good as what we made in our room. Everything else was very good.

The location was quiet, the pool//hot tub area was nice, the room was very comfortable and clean, and the staff was exceptionally helpful and friendly.

Stayed in March 2022

Breakfast was good had a pancake machine that did not cook both sides

Heated pool and hot tub

Stayed in February 2022

Breakfast was great, hot and ready on time. Parking is a pain!

Stayed in February 2022

poor bathroom arrangement

Stayed in February 2022

The Covid breakfast is getting old really fast. The same thing seems to be served at all Holiday Inn Express hotels. Other than having something available to put in a hungry tummy, the food is nothing special.

HIE hotels are always clean, with friendly staff. It's our go-to hotel when using IHG and not in a large city.

Stayed in January 2022

Receptionist l9

Stayed in February 2022

squeaky elevator

Stayed in January 2022

Breakfast was not good.

The apparent manager, a woman, was very helpful, particularly in finding us a luggage cart to bring our bags to our room. There should be more of them.

Stayed in November 2021

No service in our room for our 2 day stay.

It was clean. Although you could hear people in their rooms from the hall, we didn’t hear them while in our rooms. I love that it could accommodate our family of 5. The breakfast was great!

Stayed in November 2021

The motion detector in the bathroom ceiling fan caused a strobe like green flashing light when entering. The ceiling fan was suppose to start when the motion detector is activated. It stayed on the entire time we were there.

Everything else.

Stayed in October 2021

All 3 of our shower bottles for shampoo conditioner and body wash were empty. The pool was outdoors and not heated enough to use in October

Decent breakfast, free snack bars at the front desk and good location in Moab

Stayed in October 2021

see above

nice enough place, but loud bathroom fan that could not be turned off was irritating. As a retired couple, I found the appeal to young families a bit annoying. Good grief the morning cacophony in the halls was atrocious as well as the stomping above me. People seem to not control their children. When I was that parent I tried with mixed results, but I got a sense that the clientele didn’t give a darn.

Stayed in October 2021

No fault of the property, but the weather prevented us from using outdoor pool.

Room was clean and bigger than my first apartment. The pancake machine made my breakfast.

Stayed in October 2021

Ok self serve breakfast. Multiple elevators

Stayed in October 2021

Breakfast was acceptable considering Covid restrictions.

Stayed in October 2021

Nothing negative to say.

My room was spacious and very clean. The included breakfast had a lot of choices. Room service was not included due to Covid but you can get extra towels from the front desk. It is located closer to Arches National Park than most of the hotels in Moab. Downtown Moab is a short 5 minute drive south. There is ample parking.

Stayed in October 2021

The facility needs updating and brightness. Inside the place seemed dark and sullen.

The location which was close to Arches National Park. And breakfast was provided.

Stayed in October 2021