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  5. Reviews of Holiday Inn Express & Suites Morrilton, an IHG Hotel

Reviews of Holiday Inn Express & Suites Morrilton, an IHG Hotel 2 stars

8 Bruce Street , Morrilton, 72110, United States

#1 of 4 hotels in Morrilton

Guests' Choice

Review score

Based on 86 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 15 May 2024

    8.0
    Except for the toilet situation the stay was ok.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights

    The toilets was way too low. It made the trip not enjoyable. You need to revisit that part of your remodeling.

    Breakfast was fine.

    Stayed in May 2024

  • Reviewed: 6 April 2024

    7.0
    I slipped in shower , hurt my shoulder , other than that good
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Not much parking due to renovations being done in the building

    Friendly atmosphere, clean . Not far from restaurants

    Stayed in April 2024

  • Reviewed: 6 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean

    Stayed in December 2023

  • Reviewed: 10 July 2023

    7.0
    Expected better
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was musty smelling. The air conditioner worked but it just smelled damp. We had three people in the room but only two towels and two wash clothes. The bathroom light/fan only worked together and the fan was very loud. The toilet was loud also, sounded like a machine when it was filling.

    Close to where we needed to be.

    Stayed in July 2023

  • Reviewed: 6 July 2023

    8.0
    Overall a very clean and quiet place. Staff was very friendly. Breakfast could of been better
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Beds were comfortable. But the pillows were very small and flat.

    Good location. Good parking. Well lit parking lot

    Stayed in July 2023

  • Reviewed: 29 May 2023

    9.0
    stayed here for a short weekend trip
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    rooms were nice and bed was comfortable

    Stayed in May 2023

  • Reviewed: 31 December 2022

    9.0
    I would highly recommend this place for comfortable stay !
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    You guys have big room to improve and that is breakfast! everyday same boring breakfast was disappointing.

    Location, interior and cleanliness

    Stayed in December 2022

  • Reviewed: 10 October 2022

    9.0
    Great place to stay.
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hooks to hang towels and things in the bathroom was broken off in our room. Also the ax could have been a little colder but I’m a naturally warm person so that could have been me. Hopefully the very few small things will be fixed in the renovations! Overall nothing awful to say!

    Great hotel. It was very comfortable and quiet. There was a strange smell when we first checked in but that was gone by the time we got back for the night. The staff was amazing (especially the gentleman who checked us in but I didn’t grab his name). Breakfast was basic and the same all three days but it was good and there are no complaints. The hotel is getting renovated but we didn’t experience any excess noise or construction issues at all! It’s about 25-30 minutes to petit Jean state park so a little far but not a bad drive at all. There is a Walmart about two minutes away and a variety of restaurants and fast food near by. Downtown morrilton is about 5-10 minutes away. I highly recommend staying here.

    Stayed in October 2022

  • Reviewed: 9 July 2022

    8.0
    Summer and no pool due to maintenance Too hot without pool access
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No pool No fresh fruit at breakfast

    The pool was down and would not be repaired till next week. There was no message or notes letting me know the pool was unavailable until I arrived

    Stayed in July 2022

  • Reviewed: 6 July 2022

    9.0
    Clean and comfortable - Breakfast Sparse.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Breakfast disappointing. Sparse. Frozen plain omelets warmed up. Opened a small milk carton for cereal poured out in chunks. Milk was expired.

    Room very clean bed super comfortable.

    Stayed in July 2022

  • Reviewed: 7 June 2022

    8.0
    it was great
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 24 nights
    • Submitted via mobile

    the entire month plus they never had their pool filled up. I had 5 kiddos that would have loved to swim but they filled it up a couple weeks before we left and did not open it up till after we checked out unfortunately

    they rooms were great and staff very accommodating. they were wonderful

    Stayed in March 2022

  • Reviewed: 22 May 2022

    7.0
    Wish I would have taken pictures of the awful looking vinyl ripped chairs.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The chairs in the breakfast area are awful. The vinyl is peeling off the seats..you need to have someone from your corporate office eat there. I hated sitting in those awful chairs! Your breakfast room needs to be updated....at least new chairs. The breakfast did not have good options. I don't eat pork and your options were eggs, sausage and white gravy with sausage in it and potatoes with no flavor. Bagels and waffles would have been a option but you don't serve those. You should have someone from your corporate office eat there and then go eat at a Hampton Inn and get ideas on how they do their breakfast. More options... Morrilton AK only has a few options for a hotel...just wish the Holiday Inn was more up to date .. I've stayed in nice Holiday Inns before...it was sad to see this one was mediocre. I'm a Hampton Inn member and I'm also a Holiday Inn member. Sure would like to see new chairs and a better breakfast there next time I visit my 94 year old Aunt Rachel.... Also heard the other hotel's in Morrilton are worse...so guess your better than "worse" Goodluck with corporate!

    The staff

    Stayed in April 2022

  • Reviewed: 15 May 2022

    9.0
    Superb
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The vent fan in the bathroom is very loud. You cannot turn on the bathroom light without the fan coming on. Very irritating.

    Quite room very comfortable

    Stayed in May 2022

  • Reviewed: 1 April 2022

    9.0
    Awesome place. Recommend
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The only thing I wish was better was the hot water in our room to awhile to get hot enough to bathe/shower.

    Breakfast was great. The staff was very friendly. Conveniently located right off the interstate.

    Stayed in March 2022

  • Reviewed: 7 March 2022

    8.0
    Good hotel
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Light over mirror in bathroom didnt work. Pool was closed!

    Friendly staff, nice environment.

    Stayed in March 2022

  • Reviewed: 14 February 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    sinks and tub wouldn't drain

    Stayed in February 2022

  • Reviewed: 30 May 2021

    9.0
    Our stay was very pleasant and comfortable; we intend to stay there again!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Our stay was very pleasant. We didn't find anything we didn't like. If I had to have a critique, I would ask to have enough towels for my family put in the room ahead of time, so we didn't have to ask for more. Other than that, everything was great!

    Breakfast was very satisfying. It consisted of our choice of scrambled eggs, biscuits & gravy, sausage, breakfast potatoes, mini-muffins, and three different types of cereal. Also available were bananas, yogurt, milk, chocolate milk, and coffee. Adults and children alike will both find plenty to eat for breakfast!

    Stayed in May 2021

  • Reviewed: 21 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    In town for grandson’s graduation. We had 2 rooms and was quite pleased with the rooms, staff, location and the hotel in general.

    Stayed in May 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Disability Access/Roll in Shower
    • Stayed 1 night
    • Submitted via mobile

    Breakfast wasn't that great.

    Cleanliness, friendly staff

    Stayed in March 2024

  • Reviewed: 27 February 2024

    10
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Check-in was easy, and the staff was pleasant. Our room was clean and spacious with comfortable beds. The hot breakfast was good. We liked that there was a variety on the bar to choose from. This hotel is in a great location, close by the highway and restaurants. Prices are reasonable. There's also an indoor pool, which is a plus

    Stayed in December 2023

  • Reviewed: 23 February 2024

    6.0
    It wasn't bad. Just needs a little attention to details.
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights

    We had no hand soap, the remote control didn't work until we put our own batteries in it, the desk chair should be thrown out, there was no hot water the first morning, but was better the next day, the power went our for several hours, but not their fault. The view of the tire store was not pleasant, but no biggy. Things were messy because they are doing renovation. Will be nice when they finish.

    The staff was nice & our room was pretty clean. The bed was comfortable.

    Stayed in February 2024

  • Reviewed: 23 December 2023

    10
    Comfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was great

    Good location

    Stayed in November 2023

  • Reviewed: 9 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I did my reservation with 2 beds and a sofa and for some reason they canceled my reservation so at the time when we arrive at the hotel they gave me another room with out sofa and they charge the same price, I don’t like complain but that’s the only thing we wasn’t happy!!

    Stayed in November 2023

  • Reviewed: 30 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was good… not quite what we’d experienced in Hot Springs but good…

    Stayed in October 2023

Showing 1 – 25

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