11409 Marbella Palms Court, Lake Buena Vista, Orlando, 32836, United States
#124 of 390 hotels in Orlando
Guests' ChoiceBased on 1046 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.7
Staff
8.6
Value for money
8.6
Free WiFi
8.7
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End of dialog contentReviewed: 8 November 2023
Lauren
United StatesThe check-in experience unfortunately, left much to be desired. It lacked the expected level of attentiveness and hospitality. I was unsure who was helping me, and I didn't receive a warm welcome. The receptionist spent a lot of time talking in Spanish with a colleague, only switching to English when giving me directions. This made me feel like I was interrupting them, and it seemed like they were in a hurry to finish the check-in process.
I found the room to be exceptionally well-maintained, with a pleasing sense of spaciousness and a noteworthy emphasis on cleanliness. Additionally, the inclusion of breakfast provided a delightful and convenient amenity, enhancing the overall experience.
Stayed in November 2023
Reviewed: 8 November 2023
April
United StatesThe bed had a large dip in it and needed to be replaced. Not comfortable to sleep on.
Room was spacious and it was close to several restaurants and stores. Easy drive to theme parks.
Stayed in November 2023
Reviewed: 5 November 2023
Griselda
MexicoEverything, the room was comfortable and clean.
Stayed in November 2023
Reviewed: 29 October 2023
Ron
United StatesAll was decent and clean
Breakfast too early and few options
Stayed in October 2023
Reviewed: 28 October 2023
Bonnie
United KingdomVery clean. Good breakfast. Good price. Nice staff.
Stayed in October 2023
Reviewed: 26 October 2023
Paul
United KingdomOur room was at the front of the hotel, close to the road, so traffic noise was a problem for me.
The hotel was spotlessly clean and the staff were friendly and efficient. Beds were comfortable and the bathroom had complimentary toiletries. We only stopped over for one night, on the way to visiting family, so didn't get to use any other facilities. The breakfast had a reasonable choice of items and was sufficient for our needs.
Stayed in October 2023
Reviewed: 23 October 2023
Loor
ArubaAll good
Very good
Stayed in October 2023
Reviewed: 23 October 2023
Manish
IndiaWater bottle do not available in Room
Front office staff
Stayed in October 2023
Reviewed: 16 October 2023
Martha
United StatesParking fee. Also, I didn’t like that I couldn’t use affirm to pay for my reservation while other hotels offer this method of payment.
Stayed in October 2023
Reviewed: 11 October 2023
Shanicie
United StatesNothing.
It was nice.
Stayed in October 2023
Reviewed: 10 October 2023
Arie
IsraelThe hotel policy is not to clean the room unless you ask them to. Parking is $24 per day and there is no other option for parking. Dirt found on the floor of public areas of the hotel (corridors) was not cleaned for hours.
The hotel is well located — with comfortable and spacious rooms.
Stayed in September 2023
Reviewed: 1 October 2023
Menezes
United StatesParking charges of $24 a night . That is ridiculous.
Stayed in September 2023
Reviewed: 1 October 2023
Bernareggi
United Kingdomcheaper car park, it was a bit on the expensive side
cost and location
Stayed in September 2023
Reviewed: 30 September 2023
Dirk
South AfricaBreakfast very basic
Big modern rooms, clean rooms, professional staff and close to attractions
Stayed in September 2023
Reviewed: 30 September 2023
Danny
United StatesTv remote did not work
Great location and very clean. Good breakfast.
Stayed in September 2023
Reviewed: 25 September 2023
Amihan
United Statesthe parking fee. It should be free/complimentary to all guests.
Stayed in September 2023
Reviewed: 25 September 2023
Willard
United StatesDaily parking fee... you could be smarter and include it in the daily rate and say it's free if you want to have your customers feel there's value staying there instead of being nickel n dimed like everywhere else.
Location close to Disney and shopping/entertainment venues.
Stayed in September 2023
Reviewed: 22 September 2023
Jp
GuatemalaBreakfast is very good.
Stayed in September 2023
Reviewed: 18 September 2023
Kristin
United StatesThe elevator was the only thing that was annoying, it was very slow.
The location to both Disney and Universal parks is excellent! Took us no time to get to where we needed to go each day. There was plenty of parking spots available, I wish it was a little more lit up in the side of the property. The breakfast was ok. The day I went had plenty of eggs and sausage but no potatoes or other options like that and I went around 8:45am so there still should have plenty of food left since breakfast ends at 9:30am. The room was spacious and bed was very comfy. It was clean and smelled clean as well. Overall, very good place for the money and will definitely stay here again.
Stayed in September 2023
Reviewed: 11 September 2023
Salaheldin
SudanRoom is small for the family
Stayed in September 2023
Reviewed: 11 September 2023
Odette
United StatesBed was too soft
Location
Stayed in September 2023
Reviewed: 10 September 2023
Albino
United StatesRestaurants and pharmacy are far away.
Stayed in September 2023
Reviewed: 6 September 2023
Jolomi
NigeriaThe lift may need to be serviced
Excellent location Very good arrangement of facilities
Stayed in September 2023
Reviewed: 5 September 2023
Stuart
United Kingdom$24 nightly charge for parking seemed excessive and the breakfast selection wasn't as plentiful as in other similar hotels that we stayed at on this trip.
Great location and spacious bedrooms. Very comfortable beds too. Front desk staff were friendly.
Stayed in August 2023
Reviewed: 5 September 2023
Melissa
United StatesNothing
Updated, fresh food, clean environment , quiet,
Stayed in September 2023
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