11409 Marbella Palms Court, Lake Buena Vista, Orlando, 32836, United States
#122 of 389 hotels in Orlando
Guests' ChoiceBased on 1048 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.1
Facilities
8.8
Staff
8.6
Value for money
8.6
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 May 2024
Justine
CanadaThe location was great. Since the hotel is a Disney good neighbor hotel, shuttles going to Disney parks are available on certain times. The complimentary breakfast is also good. Staff are friendly and helpful. Large and spacious rooms :)
Stayed in May 2024
Reviewed: 28 May 2024
Diego
BrazilEverything was according to expectation
Great and was great the person who manage the breakfast
Stayed in May 2024
Reviewed: 27 May 2024
Stephany
EcuadorNot many things at breakfast I would like to have some waffle with chocolate like other hotels
Stayed in May 2024
Reviewed: 22 May 2024
Lisa
United StatesThe breakfast food was cold.
Stayed in April 2024
Reviewed: 20 May 2024
Shawn
United StatesNothing to dislike
The overall experience was awsome
Stayed in May 2024
Reviewed: 19 May 2024
Testani
United StatesNo complaints
Rooms are very large, bright, and clean. Properly had some Disney elements which is nice. Staff is extremely friendly. I had a lovely conversation with the concierge, and the attendant at the front desk was always smiling and friendly. There is a shuttle that takes you to the parks. Breakfast was decent and they had 24/7 coffee and tea stations.
Stayed in May 2024
Reviewed: 18 May 2024
Jeff
United StatesThe valence above the window on the lake side is in the wrong place letting light in at the top
Price. Included breakfast. Nice bathroom.
Stayed in May 2024
Reviewed: 17 May 2024
Vasios
GreeceClean and nice place. Stayed there with family.
Stayed in May 2024
Reviewed: 14 May 2024
Cortney
United StatesVery clean!! Staff was very friendly and helpful
Stayed in May 2024
Reviewed: 14 May 2024
Shaun
United StatesNothing
Overall I was very pleased with everything. Price especially.
Stayed in May 2024
Reviewed: 7 May 2024
Thania
United StatesThe sofa bed was uncomfortable, the jacuzzi was not working properly.
It was clean, I like that it had breakfast included, also liked that it included Dove Soap
Stayed in May 2024
Reviewed: 3 May 2024
Mau
PhilippinesWe stayed for 9 days and the breakfast is the same everyday. Please improve by including food variations and special dish from time to time.
Overall we were happy and satisfied in our stay in your hotel. It was strategically located to places where we want to visit. Although, there was no nearby shops such as convenience store we can go to for any emergency items needed.
Stayed in April 2024
Reviewed: 3 May 2024
Marcus
United StatesBreakfast was delicious
Stayed in May 2024
Reviewed: 28 April 2024
Gabriela
Puerto RicoNothing
Everything
Stayed in April 2024
Reviewed: 21 April 2024
Ileana
Puerto RicoCoffee😅
Location
Stayed in April 2024
Reviewed: 16 April 2024
Sophia
United StatesPillows are too soft. My husband can't slee on foldable pillows.
Cleanliness, comfortable bed, r Lots of space.
Stayed in April 2024
Reviewed: 14 April 2024
Sundramoorthy
GermanyThe day lady staff in the reception can be more friendly.. no bad experience, she is good .. just an suggestion for improvement
Location is good . Shuttle service good as well . Food fulfills the need.
Stayed in April 2024
Reviewed: 6 April 2024
Carlos
United StatesEVERYTHING
Stayed in March 2024
Reviewed: 4 April 2024
Denise
BrazilValor do estacionamento
A recepcionista Anahi foi muito atenciosa
Stayed in March 2024
Reviewed: 4 April 2024
Marcos
United StatesFront desk said I could check out at 12:00pm, but cleaning staff was not informed, meaning people opening the door and walking in various times at 11:00am
It was extremely clean, filled with great amenities, and close to the parks
Stayed in March 2024
Reviewed: 2 April 2024
Catherine
United StatesI didn't like paying for parking at the hotel.
I liked the location. Staff was friendly and knowledgeable. They had a nice assortment of snacks if you were hungry near the front desk. I only stayed one night. It was close to the airport which was nice.
Stayed in March 2024
Reviewed: 1 April 2024
Clitus
BahamasIt was peaceful
Stayed in March 2024
Reviewed: 25 March 2024
Ammar
PakistanBreakfast
Stayed in March 2024
Reviewed: 20 March 2024
Jackie
United StatesThe jacuzzi was not hot enough and pool dirty
Clean facilities,friendly staff,ok breakfast,bedroom clean extra sleeping area
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content