2340 S King Street, Ottawa, 66607, United States
#1 of 5 hotels in Ottawa
Guests' ChoiceBased on 105 hotel reviews
8.5Cleanliness
8.8
Comfort
9.0
Location
8.8
Facilities
9.0
Staff
8.7
Value for money
8.0
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End of dialog contentReviewed: 30 March 2024
Deb
United StatesSome of the breakfast options. Like salsa on eggs and eggs were cold. Bread or roll selection more please. Orange juice was sour.
Stayed in March 2024
Reviewed: 23 March 2024
Sherri
United StatesIt would have been nice to have a chair or something to sit on other than the desk chair or bed. There was a space for it but no chair or couch.
Conveniently located off the freeway. I always appreciate electrical outlets on both sides of the bed for C-Pap machines and cell phone charging. The bed was very comfortable.
Stayed in March 2024
Reviewed: 1 November 2023
Amber
United StatesVery expensive for the quality of hotel and area.
Nice hotel
Stayed in October 2023
Reviewed: 14 October 2023
Werner
United StatesSlow to refill the coffee.
Breakfast was OK.
Stayed in September 2023
Reviewed: 8 October 2023
Allen
United Stateswell maintained
Stayed in October 2023
Reviewed: 6 October 2023
Frank
United StatesIt was all good no complaints
Clean and goof location.
Stayed in October 2023
Reviewed: 11 July 2023
John
United StatesAlthough I heard nothing, wife complained of hearing fire or smoke alarms sounding all night.
Breakfast was good. Linens and towels fresh.
Stayed in July 2023
Reviewed: 16 June 2023
Stephanie
United StatesGreat location and nice rooms
Stayed in June 2023
Reviewed: 14 June 2023
Heatley
United StatesNothing
Front desk staff very welcoming, friendly and provided all info needed. Plenty of breakfast options. Dining room kept clean, food was hot and tasted good. Not lacking in quantity of food. The bed was extremely comfortable, including the pillows. Out of the 4 hotels I stayed at this trip this Holiday Inn was the best.
Stayed in June 2023
Reviewed: 6 June 2023
Daryl
United StatesThe staff was absolutely phenomenal however we heard through the grapevine that one "bending" of the rules for breakfast start time was criticized by some type of IHG management. The event in question is a world class race drawing participants from every US state and 43 countries with not only us "regular" riders racing but the best of the world elite cyclists attending. The race times made getting some nutrition before leaving the hotel impossible with the normal breakfast open time. It is discouraging to see such conscientious employees receive negative feedback for such outstanding customer service. I hope IHG understands that some leeway in exceptional circumstances is essential for staff to excel in customer service.
New hotel with very well thought out modern conveniences including step in showers and easy access common area. The staff in particular was exceptional, going way beyond the call of duty to cater to the very large number of cyclists staying that weekend for a world class bicycle gravel race in a nearby town. There was plenty of parking and wide lots which are particularly great when a bike rack is hanging off the vehicle hitch in back.
Stayed in June 2023
Reviewed: 9 January 2023
Zehida
United Statesparking lot
clean
Stayed in January 2023
Reviewed: 3 January 2023
April
United Statesquiet, clean and friendly
Stayed in December 2022
Reviewed: 30 November 2022
Sonia
AustraliaBarking dog in room next door
Rooms are comfortable and clean
Stayed in November 2022
Reviewed: 25 November 2022
Sonia
AustraliaRoom only getting serviced occasionally and pillows not supportive
Choc Chip Cookies were a real treat, family enjoyed them.
Stayed in November 2022
Reviewed: 20 October 2022
Karen
United StatesGetting into the parking lot was a little difficult to find
Liked the design and the breakfast facilities
Stayed in September 2022
Reviewed: 5 October 2022
Armstrong
United Statesna
As expected
Stayed in October 2022
Reviewed: 11 July 2022
James
United StatesNothing - everything was satisfactory or better
Everything about our stay was great - complimentary water, lemonade and cookies was a real bonus - would book a stay again.
Stayed in June 2022
Reviewed: 30 June 2022
Faye
United StatesToo much walking with luggage for us. (80’s) thankfully someone went out of their way to help us. Not enough carts for luggage
clean and comfortable
Stayed in June 2022
Reviewed: 3 June 2022
Roy
United StatesFull Breakfast and the bed was completely comfortable. The room and bath excellent. Good size TV with cuerue compliments.
Stayed in May 2022
Reviewed: 23 May 2022
Tammy
United StatesMy bed was very stiff but that is just a preference thing.
Good
Stayed in May 2022
Reviewed: 17 May 2022
Gibbs
United StatesOverpriced for what you get
Convenient location, very basic but clean, and comfortable
Stayed in May 2022
Reviewed: 31 December 2021
Anthony
United StatesStaff extremely helpful and kind.
Stayed in December 2021
Reviewed: 27 December 2021
Lisa
United Statesconvenient location to highway. rooms were very clean and spacious. staff was very friendly. coffee bar was stocked and coffee was hot and fresh.
Stayed in December 2021
Reviewed: 27 December 2021
Casey
United StatesAlmost nothing
Clean, friendly staff, new and very nice equipment throughout the hotel and my kids enjoyed the pool. Quality breakfast area. The elevator was super quiet. Hot chocolate and coffee available 24/7.
Stayed in December 2021
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