860 Holt Road, Webster, NY 14580, United States
#1 of 4 hotels in Webster
Guests' ChoiceBased on 282 hotel reviews
8.8Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
9.0
Staff
9.2
Value for money
8.7
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End of dialog contentReviewed: 4 June 2024
Margaret
United StatesNothing
Rooms were clean and comfortable, very quiet - staff was friendly and helpful! Breakfast was hot and delicious!
Stayed in June 2024
Reviewed: 3 June 2024
Julie
CanadaPool windows are du for a wash.
Outstanding place Very comfortable Great breakfast Great staff Great welcome Very impressed One of the best
Stayed in May 2024
Reviewed: 16 May 2024
Ashish
United StatesNeed exhaust fan in the bathroom
Breakfast was great! Lot of hot options!
Stayed in May 2024
Reviewed: 9 May 2024
Jennifer
United StatesNothing
The room was clean, the bed was super comfortable and the staff was very friendly.
Stayed in May 2024
Reviewed: 1 May 2024
Bob
United StatesLighting in room
Staff
Stayed in April 2024
Reviewed: 24 April 2024
Anna
United StatesThe pillows were very flat.
Very clean and comfy room and I loved the walking trail right next to the hotel. Great breakfast!
Stayed in April 2024
Reviewed: 21 April 2024
Kearsta
United StatesThe bathroom door was very very squeaky and loud. It woke all of us up when my daughter used the bathroom at 4am. The AC unit also did not work, but we were fine.
The hotel was very clean and modern! The room was exceptionally clean. I felt safe having my toddlers in the room, knowing they were not touching anything super gross. The breakfast had the best selection I've seen and the woman taking care of it was very attentive! This is a very family-friendly hotel!
Stayed in April 2024
Reviewed: 15 April 2024
Joe
United StatesBreakfast not good, omelets and sausage unsatisfactory.
Quiet, comfortable.
Stayed in April 2024
Reviewed: 13 April 2024
Michael
IrelandNo changing rooms for the pool.
Good breakfast despite the disposable utensils.
Stayed in April 2024
Reviewed: 28 March 2024
Lisa
United StatesWe wish the pool would stay opened a little later , and although the breakfast was good it would be nice if it had more of a verity . But everything was very nice just the same
The breakfast , the coffee , tea, hot coco in the lobby , the pool and hot tub . Clean comfortable beds .
Stayed in March 2024
Reviewed: 16 March 2024
Kyra
United StatesHuge bedrooms very spacious and clean
Stayed in March 2024
Reviewed: 28 February 2024
Eric
United StatesNothing
Everything was excellent!
Stayed in February 2024
Reviewed: 26 February 2024
Kristen
United StatesHot tub water was very dirty. The pool was very cloudy and couldn't see the bottom.
Staff was friendly. The room was clean. Breakfast was good.
Stayed in February 2024
Reviewed: 25 February 2024
Badru
United StatesCleanliness front desk clerks always friendly!
Stayed in February 2024
Reviewed: 21 February 2024
Chuly
United StatesPerfect😍😍😍
Stayed in February 2024
Reviewed: 19 February 2024
Ramos
United StatesEverything
Stayed in February 2024
Reviewed: 15 December 2023
Nobull
United Statesgreat hotel, no issues
Hotel is always clean, and wecoming
Stayed in September 2023
Reviewed: 11 December 2023
Anne
United StatesThe pool was cloudy and cold.
The breakfast was phenomenal I've told everyone about it because it was so large and delicious. The staff was wonderful too. I was ill and they were very accommodating and understanding. Also, the price was less than surrounding hotels for comparable accommodations and services. I would stay there again in a minute!
Stayed in November 2023
Reviewed: 16 October 2023
Robert
United StatesThe microwave in the room was not functioning normally. Could not set to achieve desired time. The mini refigerator froze my Wegman's salad. Otherwise, the inn was excellent, especially the free breakfast.
Excellent. All items fresh and tasty. Pancake machine turned out great pancakes.
Stayed in October 2023
Reviewed: 13 October 2023
Edmond
United StatesThe television turned itself on 3 times during the night, room 410. The first time I unplugged the HTMI cable. In the morning I pulled the power plug. So there were no interruptions the second night.
Stayed in October 2023
Reviewed: 24 September 2023
Ellen
United StatesThe location
Stayed in September 2023
Reviewed: 2 September 2023
Denise
United StatesHotel was very clean and staff was courteous.
Stayed in August 2023
Reviewed: 26 August 2023
Tiffany
United StatesNo place to fill up my water bottle. Needed more communication on a few things. Wished check in and check allowed for more time.
The modern decor, The breakfast, the pool and spa, appliances in the room, the beds
Stayed in August 2023
Reviewed: 22 August 2023
Alyssa
United StatesPool and hot tub chemicals seemed a bit much/strong. Pool was cloudy but we still used it and enjoyed. We had a constant beeping coming from the electrical outlet in between the beds. Nothing I did stopped it and the maintenance staff ‘couldn’t hear it’ so it wasn’t fixed. With a white noise app, tv, and AC, it was tolerable. Just a bit annoying.
Great location from Ontario beach and the strong museum without the added price tag for close location. Breakfast was hot and yummy. Front desk staff was friendly.
Stayed in July 2023
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