300 East Harrell Drive, Russellville, 72802, United States
#5 of 14 hotels in Russellville
Guests' ChoiceBased on 56 hotel reviews
8.7Cleanliness
9.3
Comfort
9.1
Location
9.2
Facilities
9.0
Staff
9.1
Value for money
8.8
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Showing 1 – 25
Reviewed: 1 April 2024
Kim
United StatesVery clean, very friendly staff
Stayed in March 2024
Reviewed: 13 March 2024
Chris
United StatesHaving to leave lol.
The staff was friendly, helpful, patient and just overall amazing. They treated not only my kids well but the kids in the school trip that we accompanied as well. Easily one of the best places ive ever stayed. And i will keep it in mind next time and use the hotel again.
Stayed in March 2024
Reviewed: 23 December 2023
Zipporah
United StatesThe location was a bit hard to find.
It was clean, and the breakfast for great for people who don’t eat pork.
Stayed in December 2023
Reviewed: 11 December 2023
Casey
United StatesThe only complaint I have is the pool was SO COLD. This could be because it was November but I swear my youngest (3 year old) was shivering and his lips were bluish. I had to pull him out because that was a little scary.
Great staff. They were so sweet to my kids and even gave them little prizes from a treasure box. Also the breakfast far exceeded our expectations from the usual continental breakfast. So many options, even for my picky eater. Another wonderful thing about the property was the little shop by the desk had great options that were so reasonably priced. I don’t think I’ve ever seen a snack stand in a hotel that wasn’t outrageously priced, but this one was.
Stayed in November 2023
Reviewed: 21 August 2023
Autumn
United StatesCoffee had lots of grounds in it
Breakfast was amazing. Good quantity and a lot of options
Stayed in August 2023
Reviewed: 28 May 2023
Jill
United Statesn/a
everything about the hotel was perfect
Stayed in May 2023
Reviewed: 7 May 2023
Brittany
United Statesbreakfast was great!
Stayed in May 2023
Reviewed: 26 March 2023
Tom
United StatesBreakfast needs fried potatos..lol
Excellent breakfast, very comfortable bed . It's quiet and the staff is very accommodating friendly
Stayed in December 2022
Reviewed: 8 March 2023
Jessica
United Statesdidn’t change my bedding I stayed 3 nights
very nice staff
Stayed in March 2023
Reviewed: 6 February 2023
Rebecca
United StatesVery clean, smelled good, breakfast was delicious.
Stayed in February 2023
Reviewed: 24 December 2022
Alvaro
United Statesnothing
All
Stayed in November 2022
Reviewed: 23 July 2022
Marlena
United Statesnothing
convenient location
Stayed in June 2022
Reviewed: 16 July 2022
Bobby
United StatesI can’t think of anything at the moment
It was great and Jenny at the front was awesome getting our room ready
Stayed in July 2022
Reviewed: 13 July 2022
Peggy
United StatesThe location is great. We did not use the breakfast bar this stay but we have in the past. The room overall was great.
Stayed in July 2022
Reviewed: 16 May 2022
Kan
United Statesnothing
nice and clean
Stayed in May 2022
Reviewed: 16 December 2021
Sheikh
United Statesif they can serve fresh baked cookies that would be very nice
Extremely clean and modern
Stayed in December 2021
Reviewed: 29 November 2021
Terrell
United StatesRoom was new and well appointed. Good location near interstate but far enough away so that we did not hear any noise. Great breakfast compared to other hotel chains we stayed at recently.
Stayed in November 2021
Reviewed: 29 July 2021
Lisa
United StatesLater breakfast for us sleepy heads.
Very friendly staff. Great Breakfast. Cleanliness
Stayed in July 2021
Reviewed: 1 July 2021
Travis
United StatesPool was small.
Stayed in June 2021
Reviewed: 9 June 2021
Nicholette
United StatesSafe location. Clean facilities. Kind staff.
Stayed in June 2021
Reviewed: 24 May 2021
Jessicaaaaa95
United StatesNo shade in the parking lot! Thats it! Everything else was exceptional especially the staff and the cleanliness!!
Everything! Will be staying again!
Stayed in May 2021
Reviewed: 20 March 2024
Jessica
United StatesI did NOT like the fact that I had to stay a a separate hotel than my son's robotics team that was there for state competition. I booked the Sam hotel the team did so I could be available if my 10yr old needed anything and my 8yr old to hang out with his brother and friends on the team. However since booking.com CANCELED MY RESERVATION without my knowledge nor permission I had to run back and forth from another hotel to this property for two days!!!!
I liked the girl at the front desk. She was kind and tried everything she could to apologize for the inconvenience and out right infuriating situation of Booking.com canceling my reservation without me knowing in a hotel I booked weeks prior that immediately gave my room away and became completely booked
Stayed in March 2024
Reviewed: 7 February 2024
Julie
United StatesThe young girl working the desk was dismissive and rude when we walked in. She was not helpful and came across snarky when I asked her questions to try and resolve the reservation issue. In my past experience, when there is a reservation issue, the employee conducted themselves with compassion and used customer service as their way of helping resolve the issue without adding frustration to the issue. Booking.com dropped the ball on sending my reservation to the hotel so when we arrived the girl already knew that she wasn’t going to help us as the hotel had no rooms left. She just kept repeating there was no reservation under my name. Didn’t try to explain or help accommodate. On top of that, at the time booking.com called the hotel to confirm there was no reservation, I had already left the hotel to try and find another. I accidentally left my wallet at the desk. The girl knew I left it and didn’t ask booking.com to give me the message when they were on the phone w her and I was on hold w booking.com. She knew better and again showed she was not a good representative of Holiday Inn.
Stayed in February 2024
Reviewed: 9 July 2022
David
United StatesToilet too low to the floor and seat didn't fit right and was loose. The beds weren't comfortable. The smell wasn't very pleasant.
The staff was nice and courteous.
Stayed in July 2022
Showing 1 – 25
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