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  5. Reviews of Holiday Inn Express & Suites Stillwater - University Area, an IHG Hotel

Reviews of Holiday Inn Express & Suites Stillwater - University Area, an IHG Hotel 3 stars

700 East Krayler Avenue, Stillwater, OK 74075, United States

#12 of 32 hotels in Stillwater

Guests' Choice

Review score

Based on 61 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.2

  • Value for money

    7.7

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Showing 1 – 25

  • Reviewed: 7 February 2024

    7.0
    Over all the hotel was in a great location, very clean, however the ac in room 320 was not the best. The room stayed on
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The ac in our room wasn’t working correctly if would not cook the room off at all

    Very clean and smelled like fresh laundry

    Stayed in February 2024

  • Reviewed: 30 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    When we arrived a lot of flies in lobby. Otherwise it was great staff and clean.

    The decorations for halloween! Clean and nice clean room. Quiet.

    Stayed in October 2023

  • Reviewed: 11 September 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Idk

    Breakfast was great

    Stayed in September 2023

  • Reviewed: 20 June 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    A slip proof mat in tub

    It was fine

    Stayed in May 2023

  • Reviewed: 7 March 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Suite - Mobility Access Tub/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    cleanliness

    location

    Stayed in March 2023

  • Reviewed: 3 March 2023

    8.0
    good place crash my head at night sleep.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    No housekeeping so everyday after came from long day work had to ask for anything needed.

    walking distance to a little of everything. breakfast was good they actually had full breakfast.

    Stayed in March 2023

  • Reviewed: 20 October 2022

    7.0
    it was just ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    in lobby area there was some type of perfume scent that was too strong. gave me a headache. no wash cloths in our room. ice machine on our floor wasn’t working

    it was clean

    Stayed in October 2022

  • Reviewed: 19 October 2022

    8.0
    not bad could have have been better
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    pool was closed we did not know that No extra blankets as ordered when we asked for sheets for hide a bed they only had flat sheets and only a small blanket

    location

    Stayed in October 2022

  • Reviewed: 15 September 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    not really sure what’s going on at this property but some of the employees look like they live there with their family. very sketchy! road construction also made it a nightmare to get to.

    breakfast was good and the bed was comfortable

    Stayed in August 2022

  • Reviewed: 13 August 2022

    9.0
    Great value for the money
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    It was a little further from the university than I expected. There was a lot of road construction outside the main entrance

    Great value for the money; friendly staff. The room was well appointed and very clean. We would definitely stay there again if in the area.

    Stayed in August 2022

  • Reviewed: 6 August 2021

    8.0
    Good stay for a couple of nights
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Pool was not open, flies where terrible when you are trying to eat. I think some of the staff live there, kids were on the patio with tons of adults. Couple of the men out there would come in and out and refill breakfast items. They were smoking and not washing their hands before touching food. Also smelled of pot.

    Clean rooms, modern, conveniently located to OSU.

    Stayed in July 2021

  • Reviewed: 8 May 2024

    10
    Definitely worth it
    • Leisure trip
    • Group
    • Double Suite - Mobility Access Tub/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff

    Stayed in May 2024

  • Reviewed: 21 February 2024

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room had poopon blanket

    The people

    Stayed in January 2024

  • Reviewed: 20 February 2024

    10
    It was Great
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No indoor pool

    The staff was very friendly

    Stayed in February 2024

  • Reviewed: 27 November 2023

    10
    Friendly!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    The staff is amazing, I've stayed at this location a few times, they remembered my name!

    Stayed in November 2023

  • Reviewed: 26 October 2023

    2.0
    employees are always around pool area smoking weed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    i have been staying at this hotel for 4 years now several times a year because the location is so convenient but the managment of this hotel is terrible. employees are always outside smoking weed.

    breakfast was good and location is excellent

    Stayed in October 2023

  • Reviewed: 17 September 2023

    10
    nice clean location with friendly staff
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    na

    staff was very friendly

    Stayed in September 2023

  • Reviewed: 24 July 2023

    1.0
    Less then satisfied
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First room smelled like weed and was not clean. Got a second room it was dirty also finally got a third room and it was better.

    Nothing special stood out it was a average location

    Stayed in July 2023

  • Reviewed: 21 May 2023

    3.0
    not impressed at all.
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    sheet had a huge stain, ice bucket had water in it leftover from previous people, no coffee for coffee maker, too expensive, key did not work on first room had to go back to desk for another room.

    parking was easy

    Stayed in May 2023

  • Reviewed: 16 May 2023

    10
    Will visit again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Pool was not open for use.

    Clean, quiet, comfortable, and cool.

    Stayed in May 2023

  • Reviewed: 30 March 2023

    5.0
    Terrible.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    The weed smell (on staff, too) the unprofessional staff, the fact we didn’t get our room refreshed for two days and had to ask 3x for more towels. There was a problem checking in bc the system was down. The manager was very frustrated with corporate which was understandable but she was yelling at them on the phone in front of people trying to check in. Slammed down the phone and said she was done. They had no way of knowing what rooms were available, etc. We left and came back later and could check in but I could never get a receipt bc they couldn’t print anything. The housekeepers spent ALL day on our floor cleaning a few rooms…. it smelled like weed when you’d walk by, there would be loud music and the door part way open. The cart was outside so one times I just took my own towels bc they never cleaned our room. We watched and it took them over two hours to do one room….. not sure what was going on. By the number of cars in the lot at night, it didn’t seem full for sure. Staff was unprofessional and dressed unprofessional. Common areas were not clean. The elevator looked liked someone had licked the doors. It was gross. Didn’t eat any breakfast bc of how everyone looked and behaved. Staff was constantly outside the front doors smoking.

    close to where we needed to be

    Stayed in March 2023

  • Reviewed: 16 March 2023

    10
    It was great!
    • With a pet
    • Leisure trip
    • Couple
    • Leisure King Room - Non-Smoking
    • Stayed 2 nights

    The pancake machine. What happen to the old school waffle machine that wasn't a headache to the staff or the customer? Yes it made great pancakes but gee that machine is a sensitive flower with a mind of its own. The batter bag exploded and leaked everywhere. I felt bad that a new bag went to waste Im sure those are not cheap. If people are that stupid to get burned from the old school waffle machines then they deserved to learn that lesson.

    location was perfect since it was by several places to eat within walking distance. Staff was very friendly & helpful. Rooms were clean and breakfast was amazing. Best place Ive stayed in a long time.

    Stayed in March 2023

  • Reviewed: 13 February 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Disability Access/Roll in Shower
    • Stayed 1 night

    We did get a non smoking room, but when we walked out of the elevator the smell of smoke was unbearable. Our room was smoke free but could still smell the cigarette smoke. We were able to check in early - and we like our room on the cold side. We turned down the AC as far as it would go and left. When we returned later in the evening, it was not cold. The volume on the TV at it's loudest point - we couldn't barely hear over the AC running. The loudest it go was maybe a 5 on my home tv

    Breakfast and location. Room was nice and clean.

    Stayed in February 2023

  • Reviewed: 6 December 2022

    1.0
    uncomfortable & inconvenient, felt like I bothered the employees if I asked for anything
    • Business trip
    • Couple
    • King Room - Disability Access/Roll in Shower
    • Stayed 3 nights
    • Submitted via mobile

    the front desks persons entire family was always there.

    not much, hotel constantly smelled like pot.

    Stayed in December 2022

Showing 1 – 25

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