21 New Boston Road, Sturbridge, 01566, United States
#1 of 12 hotels in Sturbridge
Guests' ChoiceBased on 416 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.2
Facilities
8.9
Staff
9.1
Value for money
8.7
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End of dialog contentReviewed: 31 May 2024
Robin
United StatesThe breakfast in the hotel was adequate but the coffee is horrible.
The hotel was nice. Panera's is located in the same parking lot as the Hotel.
Stayed in May 2024
Reviewed: 28 May 2024
Bohdan
United StatesN/A
Location to highway. Room was quite comfortable and, most importantly, QUIET!
Stayed in May 2024
Reviewed: 21 May 2024
Kurt
United StatesThe breakfast provided was great and the room was nice, clean and comfortable.
Stayed in May 2024
Reviewed: 20 May 2024
Angela
United StatesAbsolutely nothing. :)
Honestly, this was one of the nicest hotels I have stayed in for this price range. It was exceptional. We booked a king suite. The hotel and all of the room was very, very clean. It smelled really pleasant, as well. The bed was ridiculously comfortable with 4 pillows (2 soft and 2 firm). There were dove products in the bathroom (lotion, hand soap, body wash, shampoo and conditioner). There was a shade that could be pulled down that left the room pitch black, so that was lovely. There was a nightlight type light switch in the bathroom for those middle of the night bathroom trips. We only stayed overnight, but it was perfect. The location was also great as it is right off of the highway. So easy to and from Boston (we were in the city for a concert). Lots of parking and electric vehicle charging stations. Check-in and check-out were very seamless. Would 100% stay here again.
Stayed in May 2024
Reviewed: 20 May 2024
Maryann
United StatesComplimentary washers and dryers were $7!!! Too expensive!!... and only took quarters... no change machine or credit card use
Staff was great..room was clean...breakfast good
Stayed in May 2024
Reviewed: 18 May 2024
Alicia
United StatesThe smell on the second floor including in our room. Smelled like stinky feet.
The hotel is always clean. We have stayed here 3 times now and are always satisfied.
Stayed in May 2024
Reviewed: 16 May 2024
Thomas
United StatesHaving stayed here before, the price was much higher than we have paid before!
We have stayed at this facility before. Convenient location right off 84.
Stayed in May 2024
Reviewed: 24 April 2024
Shelley
United StatesBreakfast was great
Stayed in March 2024
Reviewed: 19 April 2024
William
United StatesThis was the cleanest Holiday Inn I ever stayed in, with great staff, great breakfast. The pool and gym were very good also. They go out of their way for guests and clean your room everyday
Stayed in April 2024
Reviewed: 16 April 2024
Megan
United StatesNothing
clean, comfortable, good location
Stayed in April 2024
Reviewed: 15 April 2024
Rosemarie
United StatesLike everything
Location Reputation of the hotel Service Breakfast Pool
Stayed in April 2024
Reviewed: 12 April 2024
Jesko
SwitzerlandPool was out of order.
Almost new building and rooms. Very clean and spacy.
Stayed in April 2024
Reviewed: 12 April 2024
Donna
CanadaThat the pool wasn’t in operation.
Very quiet location, big room, excellent breakfast with lots of variety. Nice workout facility.
Stayed in April 2024
Reviewed: 16 March 2024
Dianne
CanadaSuper clean and modern
Stayed in March 2024
Reviewed: 15 March 2024
Thomas
United StatesPool was not available Slight Humming noise at night, had to put on white noise to drown it out
Staff was friendly upon arrival , was told to have a good night Room was clean and comfortable, privacy shade functional Excellent Breakfast 50 dollar clean Fee Refunded
Stayed in March 2024
Reviewed: 7 March 2024
Bommarito
United StatesCouldn't get TV guide to work.
Friendly staff.
Stayed in March 2024
Reviewed: 27 February 2024
Michael
CanadaBreakfast was great staff super helpfull .
Stayed in February 2024
Reviewed: 21 February 2024
Kathleen
United StatesThe breakfast was excellent
Stayed in February 2024
Reviewed: 5 February 2024
Kathy
United StatesPool was closed due to maintenance needed.
Breakfast was excellent. Panerai bread restaurant attached to main front parking lot and only 2 miles to Sturbridge village and downtown.
Stayed in February 2024
Reviewed: 31 January 2024
Capers
United StatesThere was nothing I disliked.
I liked the cleanliness of the hotel and the room, the breakfast, the service from the front desk and from the gentlemen handling the breakfast area, the room was spacious and excellent, and it was quiet.
Stayed in January 2024
Reviewed: 30 January 2024
Nicholas
United StatesThe pool was out of service
Breakfast was delicious and well stocked. The staff was fantastic and well accommodating. Clean rooms and comfortable beds.
Stayed in January 2024
Reviewed: 21 January 2024
Paul
United StatesThe sink didn't drain well, and the tub stopper didn't work. We were able to plug the tub and allow it to retain water. An individual in an adjacent, or nearby room was screaming profanities for an extended period. Luckily it stopped around 10 pm and no action was required ( not the fault of the hotel)
Young lady at the front desk was very pleasant and helpful. The location was great for interstate travel. The building and room had a very new appearance and feel.. Panerai bread across the parking lot was a good option for a late, light dinner. The breakfast was excellent, choice of scrambled eggs or vegetarian omelet, 2 sausage types, amongst other options. Also breakfast was ready at 6 AM, allowing for an early departure.
Stayed in January 2024
Reviewed: 16 January 2024
Fraga
United StatesNothing
The breakfast was very good, the room was immaculate, the staff friendly and it was 5 minutes from where I needed to be during my trip.
Stayed in January 2024
Reviewed: 3 January 2024
Anne
United StatesThat the pool was not open have been going there for over a year and the pool is never open.
The bed was so comfortable
Stayed in December 2023
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