Location was great!

Stayed in June 2021

The breakfast was great! The room was large and comfortable.

Stayed in June 2021

Very friendly staff, very pet friendly location, gave dog treat to each of my dogs every day. Rooms also very clean.

Stayed in June 2021

A little pricey.

The coffee was good. Not much food to choose from, ok if you like apples, bananas or a granola bar.

Stayed in May 2021

Little pricey

Very clean and the staff was very friendly

Stayed in June 2021

Breakfast was quick and easy. Coffee was just like I like it.

Stayed in March 2021

The bathroom wasn't cleaned very well 😞 the counters literally had lotion or something smeared all over them the outlet cover had a reddish substance on it the shower was super super slippery and the heater/air conditioner didn't work that well ok the air conditioner part it super warm in there and the fan wouldn't kick in at all

Easy to find the bed was comfortable the breakfast was descent

Stayed in March 2024

Having a hot shower would have been a bit more comfortable. Two nights of a very cool , I won’t say ice cold. , but makes for a quick shower.

Breakfast was very good.

Stayed in February 2024

The shower could have been cleaner there was other peoples hair all over and a pink film

Breakfast was great

Stayed in January 2023

no hot water

Stayed in November 2022

Our room had a bug/spider issue. we had a lot of bugs in our room, under the vanity in the bathroom, in the corners by the door and in the corners on the ceilings. Our room was 117 which is right by the emergency exit so I get why this happens, but could have been checked before we arrived. Next time I hope the rooms are better. House keeping needs to clean better in the corners of the rooms and behind the beds.

Friendly/Helpful Staff, the breakfast was really good.

Stayed in July 2022

We had 2 queen beds, the mattress were super soft almost like the old water beds. You would sink in and it was hard to move or roll over. We like a firmer mattress so woke up sore in the AM.

Location was great, easy to get to off of Maple. Close to the family we came to see. The hot items on the breakfast were not good, taste was off so didn't eat it.

Stayed in July 2022

room had scented smell. front desk notified that they used febreeze in each room. I had to buy air purifier to reduce the odor to allow us to handle the room and sleep thru night

clean and friendly staff

Stayed in July 2022

I have stayed in many Holiday Inns Express and have always had positive experiences until this one. when we got to our room there was a started mouth wash in our bathroom. I called the front desk and they brought one up, which we appreciated. When I got into the shower the next morning I discovered we only had 3 towels for our family of 4 and we were missing a shower mat. In the middle of my shower I noticed the soap dispenser was empty, but I didn’t feel safe to get out of the shower since the water wasn’t draining and I didn’t have a shower mat. Later I went to get another towel and the person at the front office did write down the issue with the drain, which I appreciated. We were booked for 2 nights, and I was surprised when we returned to our room at 3 PM and noticed the room had not been touched. when I called the front office I was told they don’t typically clean rooms with stay overs and if I wanted clean towels I could come down and get them. I have never had this before and asked if it was their policy. I was told that was standard since Covid. I said it was not mentioned on Booking.com and he said that would not be on there. In the evening I went to the front office since I needed a clean garbage bag and toilet paper. I expressed my frustration with not being told about their policy. The person said that is not something they tell up front, and it is not posted anywhere. The front person said they are short staffed and that was another reason they don’t clean during stay overs. We payed over $300/night, which is double of any other time we have stayed at a Holiday Inn. I said I understand that they are short staffed, but then their rates should reflect their service. He told me their rates reflect what’s going on in town. Baseball tournaments and the College World Series is currently in Omaha. This is unacceptable and I am very disappointed. We chose this hotel from booking because of it’s high rating. Our experience was not reflective of this.

it was a nice location and on the outside, everything looked nice. The breakfast was good and the coffee was good

Stayed in June 2022

stains on bedding, dirty refrigerator, the hotel cleaning staff left used mouthwash in our room, did not refill the body wash and when we asked for more said they would bring it up but never did, when we needed more toilet paper I was told they may not have any.

we were here for the college World Series. not a bad drive to the field

Stayed in June 2022

For once would like to sleep in a hotel where there is not hair on the sheets before I even climb into the bed. Water pressure in shower was non existent. Floor had clearly not been vacuumed as there was food on floor under our lamp desk in between beds. Floor was clearly packed as I slept awful lot of noisy guests. When I just spent 12 hours at hospital with daughter for procedure I was exhausted.

Front desk associate was nice.

Stayed in April 2022

Quietness of the room and repeatedly charging my card with false charges and not able to even explain why or knowledge of how to correct it or even calling someone to assist in helping.

Stayed in April 2022

No hot water in the morning for the wife to take a shower. Happy wife happy life not on that day.

Stayed in February 2022

No one came to freshen up my room in the four days I was there. I had to ask for fresh towels. Had to put trash cans in hall to be empied, when they did take the trash they left trash cans in hall and did not replace liners even. Would not stay there again, expected more for the money I paid for the room. Office clerk had her children there with her, would not mind the children, but they were playing in the elevators. And running around Lobby AND WERE NOT WEARING MASKS. Most Customers were wearing masks at the hotel and Always in the elevators. Breakfast was nice

Stayed in November 2021

Please email me my receipt

Stayed in November 2021

We booked with this hotel thinking the pool would have been working. For this being relatively new (a year) the pool pump was broken. The grandkids were looking forward to swimming and they were disappointed!

The staff was so helpful and pleasant! Breakfast was okay! Rooms were clean and beds were comfortable!

Stayed in November 2021

Neighbor had loud, inconsiderate relations at 3:00 am for way too long. Shower soap container was empty making an early morning departure more annoying.

Convenient location near the activities we had planned. New facility with friendly staff and good breakfast.

Stayed in October 2021

The ceiling where you eat had a lot of water damage and leaked onto you while eating.

The breakfast was good, but the issue is that while eating the roof started to leak onto me and my food. I went to the front desk and told them and they said oh room 217 must be taking too long of a shower, and then one said I'll go grab a bucket.

Stayed in September 2021

I had reserved the room before arriving and when I got here my reservation was not found. I was also charged a lot more than what my booking had stated. Not happy at all.

It was very clean.

Stayed in September 2021

I asked for a quiet room but I still heard a bit of noise.

The breakfast was good and the staff was helpful.

Stayed in August 2021