16540 North Bullard Avenue , Surprise, AZ 85374, United States
#1 of 9 hotels in Surprise
Guests' ChoiceBased on 335 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.4
Staff
9.6
Value for money
8.7
Free WiFi
8.9
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End of dialog contentReviewed: 14 May 2024
Wright
United StatesEverything was great
The friendliness and the communication
Stayed in May 2024
Reviewed: 13 May 2024
Kimball
United StatesSince it was an overnight and gone, no issues occurred
No problems After the previous night in a motel owned by another chain, where we didn't sleep worth a damn, landing here was a most comfortable godsend. Breakfast was better than most hotel fare with tasty coffee and muffins. Jason was welcoming and helpful, checking us in AND out the next morning.
Stayed in May 2024
Reviewed: 10 May 2024
Donna
United StatesFriendly staff. Wonderful location. Clean, updated and super comfy bed. Absolutely no complaints.
Stayed in May 2024
Reviewed: 8 May 2024
Karen
United StatesView from the room over a busy street.
Breakfast was excellent. I had an egg white and veggie omelet and turkey sausage and it was very good. Staff were very pleasant and helpful.
Stayed in May 2024
Reviewed: 24 April 2024
Linda
United StatesOur bathroom toilet had issues and the air-conditioner was horribly loud. No one available to fix either over night. Had to get ready with a nasty toilet and warm air-conditioner running. No emergency maintenance on duty.
Location was perfect for our needs.
Stayed in April 2024
Reviewed: 22 April 2024
Cherice
United StatesI loved it
Very clean, nice staff and great breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Dhartsell
United StatesDid not like that we ended up booked in a handicap room-shower was a pain in the rear!!
Great hotel-and the Breakfast was outstanding!
Stayed in March 2024
Reviewed: 15 April 2024
James
United StatesA tad pricey.
Convenience to services.
Stayed in March 2024
Reviewed: 14 April 2024
Robert
United StatesNothing
Cleanliness, friendly staff
Stayed in April 2024
Reviewed: 12 April 2024
Debra
United StatesA little loud several kid soccer teams in halls and lobby. It was quiet at night.
Clean spacious rooms. Fast check in professional staff excellent customer service.
Stayed in April 2024
Reviewed: 5 April 2024
Katherine
United StatesGood location for visiting family in Surprise.
I was impressed with the cleanliness of the entire place! Keep it up!
Stayed in April 2024
Reviewed: 2 April 2024
Lisa
United StatesNothing
Very accommodating and spacious rooms. Breakfast area served great food and always clean. Very friendly staff all around.
Stayed in March 2024
Reviewed: 23 March 2024
Charles
United StatesParking at night. Dark parking lot in some areas
Great location for Surprise Stadium baseball. Walking distance
Stayed in February 2024
Reviewed: 28 February 2024
Scott
United StatesThe breakfast was the best thing. Food was great, with comfortable seating, but the ladies working the breakfast were wonderful. Kind, generous with their time and anxious to please any and all of the patrons. A testament to the hotel, and an asset for you!
Stayed in February 2024
Reviewed: 28 February 2024
Lindsey
United StatesThere was nothing i didnt like
Everything....it was amazing.
Stayed in February 2024
Reviewed: 13 February 2024
Lindsey
United StatesWasn't anything i didnt like
Everything was amazing
Stayed in January 2024
Reviewed: 13 February 2024
Eugene
United Statesnew
Stayed in December 2023
Reviewed: 31 January 2024
Patrick
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 29 January 2024
Lynne
United StatesN/A
Good selection of breakfast items Helpful staff
Stayed in January 2024
Reviewed: 21 January 2024
Cheryl
United StatesWell maintained and very clean and organized.
Very well kept and staff were very respectful and friendly. Good variety for breakfast selection and I was not rushed out like they do at the Hampton Inn. Breakfast staff were very friendly and accomodating. Kudos to them.
Stayed in December 2023
Reviewed: 21 January 2024
Carla
United StatesDesk staff (especially Jacob) was exceptional. Had to adjust stay for flight change and everything went smoothly.
Stayed in January 2024
Reviewed: 4 January 2024
Richard
United StatesNothing one of the cleanest hotels I've ever stayed at. The management staff was great. I will make a point of staying there when ever I'm in town. Ive stayed at a few different hotels in the area and this will now be my goto.
Great food very clean area and great staff. There were a lot of choices of food and drinks
Stayed in December 2023
Reviewed: 27 December 2023
Anthony
United StatesAll good..
All, staff fantastic, accomadating..price good for value..
Stayed in November 2023
Reviewed: 23 December 2023
Abby
United StatesNo e
Location clean and friendly
Stayed in November 2023
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