They could have told us about the infestation of ladybugs upon on our arrival to premises.

The room was infiltrated with a lot of ladybugs. We had to change rooms and that room had ladybugs. I aate breakfast and approximately 30 minutes later I had stomach pains and ended up spending Christmas eve and beyond in the hospital. The hotel management staff stated they would take off one night of room charges for all the inconvenience but, later stated they did not know how to do the transaction because the General manager was not there at time of checkout. They failed to reach out to me since that date.

Stayed in December 2023

The location is okay. There needs to be better signage off the main street. It's really bad when traveling at night time.

The room, staff, and location were great.

Stayed in December 2023

The entrance need to be more attractive.

The hotel was nice and clean.

Stayed in October 2023

Nothing

Clean , spacious room

Stayed in September 2023

Plumbing issues in shower, plugged sink due to lack of cleaning filter

Comfortable bed

Stayed in July 2023

The room did not have a microwave and the house keeping service was not very good. There are no soap holders in the shower so you have to hold your soap the whole time.

The location was good.

Stayed in July 2023

Not enough parking

Great quality and nice room

Stayed in July 2023

We stayed at this property twice on our trip. Room 512 had slow draining sink and room 411 had a plugged up toilet.

Very nice room friendly staff.

Stayed in June 2023

nothing

near everything we wanted to do

Stayed in April 2023

breakfast was not complimentary

I felt safe while staying there

Stayed in February 2023

The scent and ambience in the Lobby was captivating.

Stayed in March 2023

The listing at Booking.com saints breakfast was included as well as including a photo of a breakfast buffet. Breakfast was not included. Three other guests said their listing also said it was included. Staff did nothing. Listings were no longer listed to prove. Hotel was very short staffed. Was first given an unclean room. Had to return to desk to get a different room. No towels at pool. Staff was apologetic but not very experienced or. friendly.

Didn’t have breakfast. Location was fine.

Stayed in February 2023

na

clean

Stayed in February 2023

Check for bath towels before getting in the shower. Hand towels do not work as well.

Location was great, shower was fantastic, and rooms seem to be recently updated.

Stayed in January 2023

The parking is very awkward, there was zero variety for drinks at the store area in the lobby, they had a bar area with no bartender or available staff working that area to get a soda or drink or anything. People were wanting to hang out in that area, but lights were off… so people were gathered in the dark at tables.

Everything was clean, my son really enjoyed the indoor pool. It was really neat with the lights in the water at night, plenty of seating and towels for drying off.

Stayed in January 2023

The facility was nice everything was clean management was nice

They need to bring back the complimentary breakfast also put microwaves in the room also repair the ice makers I had to go to three different floors to find an ice machine the parking a inconvenience because of the ravine that you have to walk around just to get back inside the building once you park

Stayed in January 2023

The base board in the room was disconnected from the wall, the front desk clerk did not listen to instructions on if I wanted to stay.

I liked the location and the proximity to other locations of entertainment and restaurants.

Stayed in January 2023

I rented 2 rooms. 1 for myself and one for a friend. They put a $500 hold on my credit card for incidentals. That much money being held on my card made me very nervous during my stay. One of the rooms had leftover food and condiments from the previous people, too. No hot tub. Us older people like those instead of a pool. No breakfast included.

The hotel was clean, in good condition, and the heated pool was actually heated. It has been my experience, when hotels list that, it is usually not true. Beds were comfy with nice, white bedding. Shower is huge and lovely.

Stayed in December 2022

Our first room was dirty but the second was nice.

Clean and comfortable.

Stayed in December 2022

No one was working the bar on new years, breakfast was pricy.

very clean, comfortable great environment.

Stayed in January 2023

not enough towels and rags for people booked. and the clerk being high as a kite.

location and fanciness for the reasonable price

Stayed in December 2022

Shower in the morning

Stafg

Stayed in December 2022

That they charge for breakfast

Location was cool

Stayed in November 2022

For the price breakfast should have been included, instead buffet breakfast was $16 per person per day. Had to ask for toilet paper and coffee packets upon arrival

comfortable bed large TV staff very helpful.

Stayed in November 2022