1111 South Royal Poinciana Boulevard, Miami Springs, Miami, FL 33166, United States
#126 of 198 hotels in Miami
Guests' ChoiceBased on 2098 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.3
Facilities
7.7
Staff
8.2
Value for money
7.5
Free WiFi
8.2
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End of dialog contentReviewed: 26 May 2024
Janet
AustraliaGetting a shuttle to the hotel was impossible! I had written twice to the hotel to ask for advice and received no answO Why? It was imperative they should advise that since May the shuttle location had moved to the second floor and there was NOOOOOO system. We waited for an hour in the heat and when we saw a HInn shuttle it had been parked away and was full full full. We had to pay $25 to a very kind private taxi driver called Arturo was full
Dinner hamburger was wonderful for we Australians who do not get this value or taste. Breakfast was fantastic. Room very comfortable and bed just lovely for sleep deprived traveller (me!).
Stayed in May 2024
Reviewed: 26 May 2024
Daranhi
MexicoThe cleaning could be better
Friendly staff, super convenient 24 hrs shuttle to the airport
Stayed in May 2024
Reviewed: 26 May 2024
Yoselin
United StatesThe shuttle bus did not come every 30 minutes. When we arrived at the airport I called and mentioned it would be at the location at 9pm. We did not once see the shuttle until 9:50pm.
The amenities and location of the hotel
Stayed in May 2024
Reviewed: 14 May 2024
Brittany
United StatesThe shower area was very small
That it offered a shuttle to the hotel end the cruise port
Stayed in April 2024
Reviewed: 14 May 2024
Michele
United StatesNoisy hallway that night... the doors slamming often. Not sure if guest or staff member.
Room surprised us. Spacious, clean...hot shower... just lovely. Went for a quick swim...nice pool. Enjoyed happy hour and then dinner right off the elevator... didn't even leave the hotel! Delicious 😋 a bonus to sit and view the city from 9th floor outside lounge.
Stayed in May 2024
Reviewed: 13 May 2024
Enrique
United StatesThe price don’t included breakfast
Confortable and good location. Good shuttle services.
Stayed in May 2024
Reviewed: 12 May 2024
Julian
United KingdomShower was poor, poor pressure Cleanliness poor- a lot of shaved beard hairs in bathroom when we arrived Airport shuttle location was unclear from terminal - wasn’t aware where pick up would be from so missed one
Friendly staff Comfortable beds
Stayed in May 2024
Reviewed: 11 May 2024
Janina
United StatesConvenient live 9th floor restaurant and panoramic view.
Stayed in April 2024
Reviewed: 8 May 2024
Warren
United StatesBreakfast, charged for would free most places. If they want to charge should be better. Should have gone to Waffle House!
Clean comfortable room.
Stayed in May 2024
Reviewed: 4 May 2024
Jeffrey
United StatesShower in 801 doesn’t drain well
Stayed in May 2024
Reviewed: 21 April 2024
Cynthia
United StatesBreakfast was great. On the 9th floor a sweeping view of Miami
Stayed in April 2024
Reviewed: 20 April 2024
Josué
FranceThe cleaning schedule was not the same during our stay
Stayed in March 2024
Reviewed: 20 April 2024
Clint
Trinidad and TobagoNothing to mention
The room
Stayed in April 2024
Reviewed: 17 April 2024
Chongmas
SwitzerlandExtra charge for Breakfast.
Shuttle Bus Location
Stayed in April 2024
Reviewed: 16 April 2024
Stephany
United StatesThe hallways are still very dated and have an odor.. The vending machines and ice machines are hard to locate. The walls are thin and we could hear other guests yelling at their children
Location was great. Loved the transportation to the airport, comfy and friendly driver. The rooms were very nice and updated.
Stayed in April 2024
Reviewed: 10 April 2024
Manuel
Cayman IslandsNothing
Location and breakfast
Stayed in April 2024
Reviewed: 29 March 2024
Thor
United StatesNot sure why this happened but the payment got somehow cancelled after check in. It wasn't a big problem for me but the hotel had me as a "free" client until this was sorted out.
I have stayed at this hotel a number of times. Reason.. 1) near the airport 2) free shuttle to / from MIA 3) easy to get a taxi to go downtown 4) nice view from the restaurant at the 9th floor.
Stayed in March 2024
Reviewed: 28 March 2024
Ingrid
United StatesHow long it took to get the shuttle from the airport
Location, comfortable beds, shuttle to the cruise port
Stayed in March 2024
Reviewed: 23 March 2024
Anthea
GibraltarShower tray very slippery and I fell!
Friendliness of staff Big clean room
Stayed in February 2024
Reviewed: 11 March 2024
David
CanadaShuttle. Large Rooms. Restaurant at top
Stayed in March 2024
Reviewed: 10 March 2024
Michael
United KingdomGood shuttle for reasonable price to Port of Miami. Good location.
Stayed in March 2024
Reviewed: 9 March 2024
Laurie
United KingdomStaff pretty unhelpful and indifferent other than 1 friendly waiter in the restaurant Shower not very hot No curtains - only nets! No drinking water available in the lobby before 9am
Stayed in March 2024
Reviewed: 7 March 2024
Thor
United StatesNot a big problem, but the coffee shop in the lobby don't open until nine, seven would have been ok.
I stayed all together three nights, not the first time so I knew what to expect. Great location near the airport, Office Depot just across the road where I pick up some stuff, free shuttle to and from the airport. Friendly staff. Will stay again.
Stayed in February 2024
Reviewed: 4 March 2024
Melissa
United StatesI had no hot water for a shower in the morning and since I was on a tight schedule, no time to call the front desk about it. Kind of a strange set up with the different wings of the hotel.
Its was a good location near the airport, shuttle service was a big plus. Restaurant looked nice but there was a line when I tried for breakfast so I skipped going in.
Stayed in February 2024
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