585 8th Avenue, Hell's Kitchen, New York, NY 10018, United States
#303 of 418 hotels in New York
Guests' ChoiceBased on 1176 hotel reviews
7.7Cleanliness
8.0
Comfort
8.1
Location
8.8
Facilities
7.6
Staff
8.4
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 25 May 2024
Gerald
United StatesNo buffet breakfast
Location was great. Access to subway. Room clean. Staff friendly.
Stayed in May 2024
Reviewed: 24 May 2024
Raimond
NetherlandsGreat hotel with very good public transport connections to the rest of Manhattan.
Stayed in May 2024
Reviewed: 22 May 2024
Jean-sebastien
CanadaWhen we reserved, we selected breakfast option and described that we are 4 guests in the room. The first morning we found out that the price only included 2 breakfast out of for. It was unclear on the receipt and when we purchased the stay. Luckily, the manager there knew about the issue and let us have breakfast for 4 anyway without additional charges.
Good breakfast buffet.
Stayed in May 2024
Reviewed: 21 May 2024
Carsten
GermanyYou blocked Deposit fee in my Credit Card Account for stay 22nd to 26th April. Now ist 21st May! Pls UNBLOCK this Deposit. It's 164.45 EUR I can't use.
All good ... but
Stayed in April 2024
Reviewed: 13 May 2024
Juan
ArgentinaThe waiting of the elevator at rush hours. May be it can be improved if the elevator does not stop when it is full.
the cleanliness of the room.
Stayed in May 2024
Reviewed: 3 May 2024
Sajeesh
CanadaNothing
Cleanliness
Stayed in February 2024
Reviewed: 1 May 2024
Ashutosh
Singaporerooms are small and only elevators are there , some times waiting was really high
Location is great ,
Stayed in April 2024
Reviewed: 26 April 2024
Maria
MexicoI find the bathroom door not giving any privacy and since the rooms are small I find it uncomfortable that the bathroom door doesn't close properly(is a sliding one) the lobby looks like a mess most of the time, and It doesn't have a bathroom for whoever are waiting to check in.
The room has such a nice view from the floor 36, you could see the city and some of the rivers.
Stayed in April 2024
Reviewed: 25 April 2024
Caroline
AustraliaRoom was really tight for 3 people
Good beds and location
Stayed in April 2024
Reviewed: 25 April 2024
Maati
United StatesRoom was lit bit dirty Elevators take so long Overrated
Staff at front desk Nice view Big room
Stayed in April 2024
Reviewed: 19 April 2024
Miriam
United KingdomSketchy area
Nice room
Stayed in April 2024
Reviewed: 14 April 2024
Fouad
United StatesRoom size
Clean and comfortable
Stayed in April 2024
Reviewed: 18 March 2024
Aicha
SwedenLoud AC unit and breakfast could have included some pastries. A lot of vagrants collected outside.
Good room, breakfast ok. Friendly staff.
Stayed in March 2024
Reviewed: 15 March 2024
Nilendu
IndiaRoom is small
Location was good
Stayed in March 2024
Reviewed: 9 March 2024
Ali
TurkeyLocation was wonderful. Staff helpfull and smiling.
Stayed in March 2024
Reviewed: 8 March 2024
Hector
NetherlandsLot of trash right outside the hotel and the surroundings could feel a bit unsafe, nothing too extreme.
Staff was super friendly and helpful. This hotel is located so close to Penn Station, Time square and Central park is within walking distance.
Stayed in March 2024
Reviewed: 8 March 2024
Zen
BermudaFriendly staff, safe surroundings, comfortable rooms
Stayed in March 2024
Reviewed: 1 March 2024
Mccolgan
United StatesThe hotel was inviting, clean, comfortable, and located in a convenient neighborhood
Stayed in February 2024
Reviewed: 19 February 2024
James
IrelandRoom very noisy.
Location.
Stayed in February 2024
Reviewed: 18 February 2024
Janice
Trinidad and TobagoOn booking.com advertised a final price but it was higher than was advertised
Breakfast was good, location of hotel is perfect
Stayed in February 2024
Reviewed: 18 February 2024
Andrew
United StatesThere are only two elevators for the entire building. Sometimes waited 5-10 minutes for an elevator and often felt cramped. Elevator rides can sometimes take a long time too if it stops at nearly every floor.
Excellent location. Hotel was pretty well kept and comfortable to stay in.
Stayed in February 2024
Reviewed: 4 February 2024
Marcie
United StatesConvenient to everywhere. Felt safe Staff was very nice and helpful
Stayed in January 2024
Reviewed: 31 January 2024
Teiko
United StatesBreakfast was not included, so I went off-site, neighbors were very noisy in and out door slamming till one a.m. The bathroom had a dirty towel on the floor and the hook for hanging the towel was unhinged.
Great bed & great location!
Stayed in January 2024
Reviewed: 31 January 2024
Paula
CanadaThe room was extremely small (we were 4 people). The restroom’s door was uncomfortable (lack of privacy). Always had to ask about towels and coffee cups
The location was really great, near to Times Square (5-10 min walking)
Stayed in January 2024
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