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Reviews of SureStay Plus Hotel by Best Western Price 3 stars

838 Westwood Blvd, Price, 84501-4232, United States

#6 of 8 hotels in Price

Guests' Choice

Review score

Based on 147 hotel reviews

7.3

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    7.9

  • Location

    8.5

  • Facilities

    7.6

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 12 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Front desk person was not personable when I checked in. . Didn't tell me how much anything was at the end. Didn't promote the restaurant like I was told by an relative of mine that is an employee at the restaurant should have. Spoke to the other employees in a nicer tone than she did to me.

    The big clean space. Pet friendly. They let me check in early.

    Stayed in March 2024

  • Reviewed: 4 October 2023

    7.0
    Stay was great, just felt price was higher than the value
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The price

    Location was good, breakfast was good. Staff were great.

    Stayed in September 2023

  • Reviewed: 2 December 2022

    7.0
    uneventful but I don’t ask for much
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    restraint and bar staff showed poor supervision. A sled for wake up call at same time for five days. missed two and late for two.

    Stayed in November 2022

  • Reviewed: 14 October 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Full hot breakfast is the best - makes a good start of the day. Huge, comfortable bed.

    Stayed in October 2022

  • Reviewed: 27 August 2022

    8.0
    Decent
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The pull out couch

    The pull couch was not that comfy

    Stayed in August 2022

  • Reviewed: 22 August 2022

    8.0
    it was too short, but was a pleasant stay.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    it was going through renovations and I thought it should have been discounted more than it was, I’m used to more from Ramada.

    it was close to Helper

    Stayed in August 2022

  • Reviewed: 31 July 2022

    7.0
    it was fine, hotel is a little outdated
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    outdated

    easy Highway access

    Stayed in July 2022

  • Reviewed: 19 June 2022

    8.0
    Very good
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    my husband and I had taken my parents to Moab to celebrate their 66th wedding anniversary, when my dad was transported by ambulance to the hospital here in Price, Utah for emergency surgery. My mom and I were staying at the property with no transportation. My mom is handicapped and needs full time support. We utilized the shuttle each morning and evening to get to and from the hospital. Six frays later, we checked out of the property expecting to take my dad home. However, he had turn for the worse and was not released from the hospital and we needed to rebook additional nights. The staff have been exceptional and have accommodated our every need! We can’t express our appreciation enough for the hospitality and serviced we’ve received!

    Stayed in June 2022

  • Reviewed: 5 June 2022

    6.0
    Some good some bad…r3ad on.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The bathroom is a serious need of updating. The toilet wouldn’t flush, it was awful!

    The room was large.

    Stayed in June 2022

  • Reviewed: 15 April 2022

    8.0
    It was okay. In the right location for us that night but not my favorite.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The breakfast. The eggs especially were poorly prepared and dried out.

    The staff and room were cheerful and well prepared. The hotel itself needs and upgrade.

    Stayed in April 2022

  • Reviewed: 14 April 2022

    8.0
    Comfortable, relatively quiet, good service.
    • Leisure trip
    • Solo traveller
    • Queen Room - Mobility Access/Non-Smoking
    • Stayed 2 nights

    Parts of the in room coffee maker were melted; I did not want to use it. Front patio of hotel could be more inviting. Pool was small and highly visible from the front lobby.

    Customer service was good, room was clean. Plenty of free parking. Nice lounging areas in the lobby and business centers. Relatively quiet. I asked for an extra blanket upon check in and had one delivered to my room within 5 minutes.

    Stayed in April 2022

  • Reviewed: 10 April 2022

    6.0
    FAMILY stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smelled like employees were smoking pot in the parking lot. WLkimg I to the building there were two large groups smoking cigarettes which aggrevated my asthma. The room did not match the photos online. The tile grout had black mold/dirt in it going up the wall. The floor looked lime it hadn't been vacuumed ( stuff on the floor).

    The bed was comfortable. The two people I dealt with were nice and professional.

    Stayed in April 2022

  • Reviewed: 4 November 2021

    8.0
    fun place to stay
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the bar

    Stayed in October 2021

  • Reviewed: 30 October 2021

    7.0
    Good
    • Family with young children
    • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    aging, or owners invested in exterior appearance and lobby but not lodging. Facilities are worn. Understaffed. Little things, like adequate toilet paper had to be asked for. Keyed entrance to pool required assistance to open due to wear or need of service. breakfast bar inadequately supplied, etc. service staff having to cope.

    location

    Stayed in October 2021

  • Reviewed: 27 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    breakfast was great staff was excellent

    Stayed in October 2021

  • Reviewed: 12 September 2021

    8.0
    relaxing experience
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    slightly over priced

    Friendly professional staff. comfortable bed. housekeeping were thoughtful. Thank you.

    Stayed in September 2021

  • Reviewed: 1 September 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bed was hard. So it was difficult me to get comfortable. Also, the room itself was clean but the hallways were dirty and nobody did anything about the optics of that.

    Accessible to town and the freeway. The breakfast is substantial. These were the 2 best things.

    Stayed in August 2021

  • Reviewed: 3 August 2021

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ck to see if room is ready. Housekeeping!!

    Kim at front desk was outstanding. I moved 3 times but not her fault. Toilet seat is ready to fall off

    Stayed in August 2021

  • Reviewed: 14 May 2021

    7.0
    Nice amenities but a little rundown for the price
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room as a whole is a bit small for a family. The room was a bit outdated and the bed skirt was stained.

    We liked the location, pool and that there is a restaurant and bar in the hotel.

    Stayed in May 2021

  • Reviewed: 2 April 2024

    1.0
    Crappy staff.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Website states that you have a swimming pool.. That is false. One reason why we picked this. After a very long trip, we was very tired and decided to stay the night. Staff was very rude. Asked for money back. Staff said absolutely no! Ended up leaving and going to a different place to stay. Also paying for this room, leaving in a bad mood from the staff.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    1.0
    We were turned away because they don't like cats.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pet-Friendly/Non-Smoking
    • Stayed 1 night

    The motel refused to allow us to stay because we had a cat. They claimed that they didn't allow cats. We had stayed there two weeks prior with our cat. We had paid the expected extra pet fee. Their policy doesn't say anything about cats.

    The facility was good the previous time we stayed here with our cat, with no problems.

    Stayed in March 2024

  • Reviewed: 9 February 2024

    10
    Exceptional
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great

    Clean, friendly people, comfortable

    Stayed in February 2024

  • Reviewed: 17 October 2023

    1.0
    Didn't stay = wouldn't accept our pet cat and still charged us for the stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    This motel claimed to be pet friendly - but for dogs only! Prior to this notification they refused to give Best Western Rewards because the reservation was made through a third party. Rude Staff.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was a little too hard for us.

    Service was great

    Stayed in October 2023

Showing 1 – 25

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