25406 Katy Mills Parkway, Katy, 77494, United States
#3 of 37 hotels in Katy
Guests' ChoiceBased on 208 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
8.5
Value for money
8.5
Free WiFi
9.2
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End of dialog contentReviewed: 5 May 2024
Francis
United Statesshower head was not powerful.
spacious, roomy for a family of 4. 2 adults, 2 kids
Stayed in May 2024
Reviewed: 18 March 2024
Mike
United StatesCame in early but had to wait until 4
Everything is at bay and close
Stayed in March 2024
Reviewed: 17 March 2024
Brittney
United StatesI didn’t like having to pay for breakfast I have children like $14x3 for breakfast!!!
Indoor heated pool
Stayed in March 2024
Reviewed: 15 February 2024
Taylor
United StatesNo complaints
The bed was soo comfortable! The room was clean and after 8pm it was super quiet will be back
Stayed in February 2024
Reviewed: 3 February 2024
Woods
United StatesNot sure at present.
Spacious, clean room. Location was perfect for leisure activities planned.
Stayed in January 2024
Reviewed: 15 November 2023
Rocky
United StatesEverything was great!
We got there pretty late around 3 am and the young man who helped us went above and beyond knowing we’ve been driving for 16 hours. We initially were planning to arrive Friday afternoon but due to some stops our itinerary got pushed back a few hours. Our room did not have a pullout sofa bed and he offered us two queen bedrooms at no charge but because we were just so exhausted we decided to stay in the room. He even brought another comforter for us and was very accommodating. His customer service was superior and the fact that he tried to make our stay even more comfortable I take my hat off to that young man. I think in these times customer service is usually out the window. That young gives the world hope! I would definitely stay here again!
Stayed in November 2023
Reviewed: 25 October 2023
Richard
United StatesMy husband is somewhat handicapped. They’re always accommodating to put us closer to the elevated. I think they need something down in the tub because they are very slippery for a handicapped person.
It’s always very clean. I’m very particular about the bathroom being clean.
Stayed in October 2023
Reviewed: 25 October 2023
Smith
United StatesRestaurant food wasn’t great quality
Clean rooms and great area
Stayed in September 2023
Reviewed: 22 September 2023
Andre
United StatesThe facility was very nice and the friendliness of the staff was exceptional!
Stayed in September 2023
Reviewed: 10 September 2023
Kennedy
United StatesThey could use more front desk help
Super nice and clean
Stayed in September 2023
Reviewed: 19 August 2023
Rabeca
United StatesN/A
Seemed safe
Stayed in August 2023
Reviewed: 27 July 2023
Len
United StatesI did not like the additional deposit required at check-in. Wish there was a continental breakfast available. Paid $5.00 for 4-slices of toast! Breakfast needs improvement!! When you are in a hurry to get to an appointment, and trying to get thru traffic, you don't have time to order a breakfast!
I liked the friendliness of the staff, the spacious room, and the convenience of location.
Stayed in July 2023
Reviewed: 18 June 2023
Rosane
United StatesPrice
Amenities
Stayed in June 2023
Reviewed: 31 May 2023
David
United StatesNo complaints at all!
The staff was gracious and took extra time to make us feel welcome. The room was spotless, and the facility was clean throughout. Great location. We have stayed here before and will stay again.
Stayed in May 2023
Reviewed: 24 May 2023
Mariella
United StatesThe breakfast wasn't that good. It would be better to have a buffet style breakfast.
The 😃 location and room.
Stayed in May 2023
Reviewed: 22 May 2023
Dee
United StatesEverything was perfect!
The hotel was amazing at accommodating my special request!
Stayed in May 2023
Reviewed: 20 May 2023
Erica
United Statesnothing
clean
Stayed in May 2023
Reviewed: 15 May 2023
Tierra
United StatesI assumed there was free breakfast but its not free.
This was a very nice hotel located right off of the highway. Hotel is very clean with very nice facilities. The staff was friendly and we had no issues. We were able to check into our hotel early which was really nice.
Stayed in May 2023
Reviewed: 26 April 2023
Zack
United Statesdidn't have a complementary breakfast
clean and easy access
Stayed in April 2023
Reviewed: 10 April 2023
Patricia
United StatesWasn't a fan of the breakfast menu at the indoor restaurant. But food was pretty good.
Great location for our visit. Lady at front desk, Flo, was very helpful and super sweet! The room was comfortable and super nice.
Stayed in April 2023
Reviewed: 3 April 2023
Jurgen
United StatesThe front desk guy who had the evening shift on April 1st was very nice and welcoming, but the guy who had the morning shift on April 2nd was rude and looked like he hated his job.
The room was comfortable and clean, and the location was perfect. A lot restaurants and stores around.
Stayed in April 2023
Reviewed: 3 April 2023
Reka
United StatesEasy to access and good restaurants around.
Stayed in April 2023
Reviewed: 31 March 2023
Dain
United Stateseverything was great
comfortable
Stayed in March 2023
Reviewed: 19 March 2023
David
United StatesBed could have been harder
Stayed in March 2023
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