2905 Parkway, Pigeon Forge, 37863, United States
#34 of 461 hotels in Pigeon Forge
Guests' ChoiceBased on 843 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
9.0
Staff
9.1
Value for money
8.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 17 April 2023
Sara
United StatesEverything! Location, amenities, Casual Pint, there’s nothing we don’t like about this place!
Stayed in April 2023
Reviewed: 15 April 2023
Malick
United StatesThe people out front thinking they own the place.I was also here for the for run but didn't act like I own the place.
Location is good
Stayed in April 2023
Reviewed: 15 April 2023
Stone
United StatesNone
The room was spacious and clean.
Stayed in March 2023
Reviewed: 28 March 2023
Donna
United StatesPerfect location for the family. Kids loved the indoor pool after the days fun activities 😊
Stayed in March 2023
Reviewed: 27 March 2023
Laurel
United StatesFor the price we paid, it would have been nice to have breakfast included instead of having to pay extra each day for the buffet.
We were impressed from the beginning. The man that checked us in was very nice, and even greeted us outside when we pulled up. Our suite was very clean. The beds were comfortable, and we had a great view of the park way from our balcony. The bathroom was very nice as well. I would highly recommend staying here!
Stayed in March 2023
Reviewed: 18 March 2023
Memphis
United StatesI fell as off it’s a little to expensive for what it is
the hot tub and pool is amazing
Stayed in March 2023
Reviewed: 17 March 2023
Terri
United Statesnothing
clean,friendly and good location
Stayed in March 2023
Reviewed: 15 March 2023
Damanasty
United Statesit was an amazing hotel and it was in the perfect location. everything was clean and perfect.
Stayed in March 2023
Reviewed: 11 March 2023
Mecca
United StatesI didn’t dislike anything
The staff was so friendly and helpful
Stayed in March 2023
Reviewed: 1 March 2023
Harry
United StatesLow water pressure in shower and did not get hot enough.
new clean spacious sweet.
Stayed in February 2023
Reviewed: 26 February 2023
Kim
United StatesBed was extremely comfortable slept like a baby !!
Stayed in February 2023
Reviewed: 20 February 2023
Debbie
United Statesthe continental breakfast was very confusing was suppose to be all you could eat Buffet but we had to order off a very limited menu and food was made to order ....good thing was it was hot
staff was great and very friendly when checking in at mid night
Stayed in February 2023
Reviewed: 18 February 2023
Melissa
United StatesAbsolutely nothing I didn’t like.
My daughter had a gymnastics competition at the LeConte Convention Center and this hotel had a walking bridge that connected to the entrance. They also had a pool that was actually warm enough to swim. The staff were amazing! The rooms were super clean with perfect beds and pillows. The only complaint I had was the lights in our room were out. However, I didn’t even ask to fix them because we weren’t in the room a lot. If you have an event at the LeConte Convention Center this is definitely the place to stay. Oh and the walking bridge also connects to the trolley to get to Margaritaville shopping and entertainment, no driving needed. This Trolley runs every 15min and also goes to Walmart.
Stayed in February 2023
Reviewed: 14 February 2023
Debra
United Statesi didn't know they had breakfast. the location and cleanness
Stayed in February 2023
Reviewed: 14 February 2023
Flanagan
United Stateseverything
Stayed in November 2022
Reviewed: 3 February 2023
Cindy
United StatesNothing
Nice, new and clean. Friendly and helpful staff.
Stayed in February 2023
Reviewed: 30 January 2023
Sandi
United StatesThe rooms are SO DARK!!! They are massive, bigger than any other double room I’ve stayed in but with out the window wide open for everyone to see your business there was INADEQUATE lighting to even see to tie your shoes unless you were sitting directly under one of the two tiny lamps in the entire room.
Location was amazing!! I honestly don’t think you could have book a better located hotel in Pigeon Forge! Beautiful facility inside and out!
Stayed in January 2023
Reviewed: 30 January 2023
Naomi
United Statesthere was a huge group of very roudy people in the pool area, adults drinking alcohol and kids jumping and diving despite posting stating not to do so, kids in the jacuzzi for extended period, etc so we couldn’t enjoy the area at all
comfy beds, great location, super clean, nicely appointed
Stayed in January 2023
Reviewed: 12 January 2023
Christina
United StatesGreat location, friendly staff, very clean.
Stayed in December 2022
Reviewed: 9 January 2023
Jay
United StatesThe staff could have been friendlier and showed a little more concern with an issue I asked about at the front desk.
The property was comfortable and clean.
Stayed in January 2023
Reviewed: 5 January 2023
Quinny
United Statesthe pub wasn’t open so there was no hot breakfast available after you already paid for breakfast with your stay
clean
Stayed in January 2023
Reviewed: 3 January 2023
Benjamin
United StatesRight in the middle of everything! Kids loved the indoor pool. Parking was great too! All around great experience. Will book again
Stayed in January 2023
Reviewed: 2 January 2023
Scott
United StatesThe pull out bed was extremely uncomfortable
Hotel was clean . Staff was friendly
Stayed in December 2022
Reviewed: 23 December 2022
Jessee
United StatesThe only two complaints I have are the fact that the hotel tried to charge our credit card before we got there, even though we had arranged to pay when we got there. Also, we had six people in our room and they only gave us four towels for our room, then we went to the pool and there were not enough towels there either.
This is a very nice hotel, great location for walking to several of the places we wanted to go.
Stayed in December 2022
Reviewed: 21 December 2022
Zackhogan
United StatesIt was a little pricey, and the pillows were very uncomfortable.
They had an indoor pool, and it's close to the island and dollywood, all sorts of stuff to do right there.
Stayed in December 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content