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  5. Reviews of Holiday Inn Trophy Club, an IHG Hotel

Reviews of Holiday Inn Trophy Club, an IHG Hotel 3 stars

725 Plaza Drive, Trophy Club, 76262, United States

#4 of 5 hotels in Trophy Club

Guests' Choice

Review score

Based on 88 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.3

  • Value for money

    8.2

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    Great place to stay and an excellent value.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights

    N/A

    This property was definitely better than most of the Holiday Inn properties that I have stayed at. The property was clean, the staff friendly and the location was perfect for my needs. The food in the restaurant was very good, however the waitstaff was somewhat lacking.

    Stayed in May 2024

  • Reviewed: 9 October 2023

    9.0
    I definitely will be back.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night

    There were no washcloths in the room. The road construction made it a little difficult to get there, but you could not help that.

    Everything was very clean and elegant.

    Stayed in October 2023

  • Reviewed: 3 September 2023

    9.0
    A comfortable and safe stay at a good value.
    • Business trip
    • Solo traveller
    • Deluxe King Room - Disability Access
    • Stayed 5 nights
    • Submitted via mobile

    Restaurant wasn’t always open

    Location Value Comfort

    Stayed in August 2023

  • Reviewed: 22 May 2023

    9.0
    Nice!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The coffee in the lobby was empty a little after 9am. 😕

    The room was nice, roomy, and clean. The bed was comfortable. Great area! Affordable place to stay! Don’t mess this up. 😊

    Stayed in May 2023

  • Reviewed: 10 December 2022

    9.0
    Great service and clean room.
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    I didn't have hot water in the shower the morning I left.

    I loved the receptionist, Airah. She was amazingly sweet and helpful.

    Stayed in December 2022

  • Reviewed: 21 November 2022

    9.0
    I had a very enjoyable stay.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The laundry services on my floor were not accessible with my key. I went to the 4th floor to find accessible washer and dryer. It was fine, just a little inconvenient.

    The bed was very comfortable. The channel selection for the TV was excellent. staff was very friendly and helpful.

    Stayed in November 2022

  • Reviewed: 8 November 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Disability Access
    • Stayed 3 nights

    Room 235 has a handicap accessible bathroom. Water would flow out into a secondary drain in the bathroom. We used towels to dry up the floor and requested additional towles. I had to go down and get the towels , but no one came up to retrieve the wet towels. Three days!

    The breakfast was free, so I cannot really comment. Parking was plentiful and there was always someone there to greet us.

    Stayed in November 2022

  • Reviewed: 8 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Disability Access
    • Stayed 3 nights
    • Submitted via mobile

    No shampoo the first night and only 1 coffee cup.

    Stayed in June 2022

  • Reviewed: 15 May 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    We did not like the fact that there was no continental breakfast offered at this site. You had to order from a restaurant and pay.

    Stayed in April 2022

  • Reviewed: 22 January 2022

    7.0
    room good. breakfast and coffee was challenging
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    had to find a waitress to take her breakfast order. Coffee in foyer was not hot and then later was not refilled. women’s restroom in entryway was not working.

    close to hospital. comfy beds. nice room.

    Stayed in January 2022

  • Reviewed: 14 January 2022

    7.0
    Good option for a short stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    This Holiday Inn does not offer complimentary breakfast. The convenience store in the lobby does not have a price list. There was no hand sanitizer in the dispensers.

    The hotel was clean. The room was spacious. The bed was comfortable. There was a fan and a coffee machine in the room. We arrived around midnight, and the night front desk attendant was welcoming, respectful, and helpful.

    Stayed in December 2021

  • Reviewed: 29 August 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The water output from the showering our room #405 was poor…definitely disappointed….

    Very nice and staff was friendly

    Stayed in August 2021

  • Reviewed: 14 July 2021

    8.0
    all in all it was good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    person at desk was to serious, it was like he was tired or just didn't want to be there. when i booked it said they had excellent breakfast and when we asked they said they did not have any, I'm not sure if I read the information right or not.

    clean and nice place.

    Stayed in July 2021

  • Reviewed: 11 July 2021

    9.0
    Nice for the night
    • Leisure trip
    • Family with young children
    • Suite with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The pull out sofa bed did not have any bedding. I called the front desk and requested this but they never brought anything to my room. My toddler fell asleep with his blanket so I didn’t keep calling but felt like my request got ignored.

    The place was very clean. My room was nice and the beds were very comfortable.

    Stayed in July 2021

  • Reviewed: 26 May 2024

    10
    relaxing
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    clean and near where we needed to go

    Stayed in May 2024

  • Reviewed: 22 April 2024

    10
    Unexpectedly pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Maybe better front desk communication

    Location was perfect.. close to freeway

    Stayed in March 2024

  • Reviewed: 22 April 2024

    10
    Place was nice, staff was friendly
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    nothing

    everything!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    5.0
    Needs some improvements
    • Business trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Television controls difficult to navigate. Couldn't set clock for correct time, and the alarm went off in the middle of the night, waking me. The electrical outlets were flimsy, not allowing me to keep my charger inserted. Annoying for what appears to be an otherwise ok hotel

    Convenience to destination.

    Stayed in April 2024

  • Reviewed: 16 March 2024

    10
    It will always be my go to spot
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    How peaceful and clean it is. Location is great too

    Stayed in March 2024

  • Reviewed: 11 March 2024

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Fridge had food from previous guest in it and was not cooling. Paid for breakfast ahead of time then turned out breakfast was at 7 when I was gone. Ten dollars wasted

    Bed

    Stayed in March 2024

  • Reviewed: 6 January 2024

    10
    A great stay at an affordable value.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Good location with quick access to my work.

    Stayed in January 2024

  • Reviewed: 18 October 2023

    5.0
    Not very good experience as the 1st day no one clean our room. 2nd & 3rd days were ok.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Disability Access
    • Stayed 3 nights

    Very noisy aircon. Not so friendly front desk staff. No one clean the room until we asked.

    Clean enough, in general

    Stayed in September 2023

  • Reviewed: 20 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Amenities

    Stayed in September 2023

  • Reviewed: 30 August 2023

    5.0
    Decent.
    • Leisure trip
    • Family with young children
    • Suite with Sofa Bed
    • Stayed 1 night

    There was enough towels, sheets, etc for 2 people. We had 5 (three kids). No sheets for the hideaway bed and when we got some from the desk, it was a tiny, thin blanket and the mattress was very thin and uncomfortable. We were charged twice for the room plus a $50 refundable fee. It took 3 phone calls to get the issue resolved and they tried to tell us we weren't double charged, then the last girl said we were and she was unsure if it was an accident. Also, the breakfast was not available at 7:30am. We were told we had to wait another 30 minutes, so we left and ate elsewhere.

    Convenient to location we were traveling. Decently cleaned.

    Stayed in August 2023

Showing 1 – 25

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