725 Plaza Drive, Trophy Club, 76262, United States
#4 of 5 hotels in Trophy Club
Guests' ChoiceBased on 88 hotel reviews
7.9Cleanliness
8.4
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
8.3
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 13 May 2024
Christian
United StatesN/A
This property was definitely better than most of the Holiday Inn properties that I have stayed at. The property was clean, the staff friendly and the location was perfect for my needs. The food in the restaurant was very good, however the waitstaff was somewhat lacking.
Stayed in May 2024
Reviewed: 9 October 2023
Kristen
United StatesThere were no washcloths in the room. The road construction made it a little difficult to get there, but you could not help that.
Everything was very clean and elegant.
Stayed in October 2023
Reviewed: 3 September 2023
Robert
United StatesRestaurant wasn’t always open
Location Value Comfort
Stayed in August 2023
Reviewed: 22 May 2023
Val
United StatesThe coffee in the lobby was empty a little after 9am. 😕
The room was nice, roomy, and clean. The bed was comfortable. Great area! Affordable place to stay! Don’t mess this up. 😊
Stayed in May 2023
Reviewed: 10 December 2022
James
United StatesI didn't have hot water in the shower the morning I left.
I loved the receptionist, Airah. She was amazingly sweet and helpful.
Stayed in December 2022
Reviewed: 21 November 2022
Carolyn
United StatesThe laundry services on my floor were not accessible with my key. I went to the 4th floor to find accessible washer and dryer. It was fine, just a little inconvenient.
The bed was very comfortable. The channel selection for the TV was excellent. staff was very friendly and helpful.
Stayed in November 2022
Reviewed: 8 November 2022
Chris
United StatesRoom 235 has a handicap accessible bathroom. Water would flow out into a secondary drain in the bathroom. We used towels to dry up the floor and requested additional towles. I had to go down and get the towels , but no one came up to retrieve the wet towels. Three days!
The breakfast was free, so I cannot really comment. Parking was plentiful and there was always someone there to greet us.
Stayed in November 2022
Reviewed: 8 June 2022
Tom
United StatesNo shampoo the first night and only 1 coffee cup.
Stayed in June 2022
Reviewed: 15 May 2022
Vicki
United StatesWe did not like the fact that there was no continental breakfast offered at this site. You had to order from a restaurant and pay.
Stayed in April 2022
Reviewed: 22 January 2022
Kristie
United Stateshad to find a waitress to take her breakfast order. Coffee in foyer was not hot and then later was not refilled. women’s restroom in entryway was not working.
close to hospital. comfy beds. nice room.
Stayed in January 2022
Reviewed: 14 January 2022
Loriade
United StatesThis Holiday Inn does not offer complimentary breakfast. The convenience store in the lobby does not have a price list. There was no hand sanitizer in the dispensers.
The hotel was clean. The room was spacious. The bed was comfortable. There was a fan and a coffee machine in the room. We arrived around midnight, and the night front desk attendant was welcoming, respectful, and helpful.
Stayed in December 2021
Reviewed: 29 August 2021
Karen
United StatesThe water output from the showering our room #405 was poor…definitely disappointed….
Very nice and staff was friendly
Stayed in August 2021
Reviewed: 14 July 2021
Carmen
United Statesperson at desk was to serious, it was like he was tired or just didn't want to be there. when i booked it said they had excellent breakfast and when we asked they said they did not have any, I'm not sure if I read the information right or not.
clean and nice place.
Stayed in July 2021
Reviewed: 11 July 2021
Danielle
United StatesThe pull out sofa bed did not have any bedding. I called the front desk and requested this but they never brought anything to my room. My toddler fell asleep with his blanket so I didn’t keep calling but felt like my request got ignored.
The place was very clean. My room was nice and the beds were very comfortable.
Stayed in July 2021
Reviewed: 26 May 2024
Mary
United Statesclean and near where we needed to go
Stayed in May 2024
Reviewed: 22 April 2024
Baezgirlygirl
United StatesMaybe better front desk communication
Location was perfect.. close to freeway
Stayed in March 2024
Reviewed: 22 April 2024
Stacey
United Statesnothing
everything!
Stayed in April 2024
Reviewed: 15 April 2024
Phil
United StatesTelevision controls difficult to navigate. Couldn't set clock for correct time, and the alarm went off in the middle of the night, waking me. The electrical outlets were flimsy, not allowing me to keep my charger inserted. Annoying for what appears to be an otherwise ok hotel
Convenience to destination.
Stayed in April 2024
Reviewed: 16 March 2024
Carly
United StatesHow peaceful and clean it is. Location is great too
Stayed in March 2024
Reviewed: 11 March 2024
Robert
United StatesFridge had food from previous guest in it and was not cooling. Paid for breakfast ahead of time then turned out breakfast was at 7 when I was gone. Ten dollars wasted
Bed
Stayed in March 2024
Reviewed: 6 January 2024
Robert
United StatesGood location with quick access to my work.
Stayed in January 2024
Reviewed: 18 October 2023
Harry_xu
SingaporeVery noisy aircon. Not so friendly front desk staff. No one clean the room until we asked.
Clean enough, in general
Stayed in September 2023
Reviewed: 20 September 2023
Ramonda
United StatesAmenities
Stayed in September 2023
Reviewed: 30 August 2023
Lindsay
United StatesThere was enough towels, sheets, etc for 2 people. We had 5 (three kids). No sheets for the hideaway bed and when we got some from the desk, it was a tiny, thin blanket and the mattress was very thin and uncomfortable. We were charged twice for the room plus a $50 refundable fee. It took 3 phone calls to get the issue resolved and they tried to tell us we weren't double charged, then the last girl said we were and she was unsure if it was an accident. Also, the breakfast was not available at 7:30am. We were told we had to wait another 30 minutes, so we left and ate elsewhere.
Convenient to location we were traveling. Decently cleaned.
Stayed in August 2023
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