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  5. Reviews of Holiday Inn Washington Capitol-National Mall, an IHG Hotel

Reviews of Holiday Inn Washington Capitol-National Mall, an IHG Hotel 3 stars

550 C Street Southwest, Southwest, Washington, DC 20024, United States

#114 of 155 hotels in Washington

Guests' Choice

Review score

Based on 2821 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 29 January 2024

    7.0
    In general good deal
    • Leisure trip
    • Couple
    • Leisure King Room with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Right next to the Amtrak rails

    Close to the subway station

    Stayed in January 2024

  • Reviewed: 29 January 2024

    7.0
    Comfortable
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The sound of AC is too loud and bothers people sleeping.

    The staffs are really friendly and helpful to us.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    It was good until the system didn’t put my 3 day stay so I had to do another reservation for the next day.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was great.

    Lobby Security helped me alot .He was also a Marine Oorah!!

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 4 nights

    The food choices in the area were not great. The restaurant food was ok but nothing special for the price. Wish the mattresses' would have been more comfortable.

    we were close to the monuments and within walking distance of the Smithsonian.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    7.0
    Convenient location, good restaurant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Slightly outdated. Loud climate control unit.

    Convenient location, good restaurant

    Stayed in December 2023

  • Reviewed: 12 January 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The bed sheets were a little thin, and since I went in January, it got a little cold for me at night. The hallways were also freezing. I'm also not sure if the breakfast restaurant is really a part of the hotel but the service was really bad and the food was mediocre for the price paid. Just go out to eat instead of eating at the hotel.

    The location of the hotel is amazing, right by the Smithsonian and not too far from all the sights, and restaurants are within walking distance too. It's even a cheap Uber ride from Union Station. The room was a nice size, and the bathroom was nice too with good water pressure from the shower. The concierge was friendly and helpful, and hotel staff were also polite and respectful. The hotel was also LGBTQIA+ friendly, which I liked. The hotel is also connected to a Starbucks.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    There aren’t really any food places nearby.

    Lovely staff who went above and beyond. Comfy and big rooms. Great location close to the Smithsonians and National Mall.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    9.0
    Great Value
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    AC is noisy. We can hear next door clearly in the middle of the night.

    The location is right off the National Mall, two blocks from Air Space Museum, two blocks from L'Enfant Plaza Metro Station. Restaurants and Starbucks on premises. McDonald is on the same block. Room size is good. Shower head is the best. Staffs are nice and

    Stayed in January 2024

  • Reviewed: 2 January 2024

    7.0
    Good value for money. The location makes up for the cons
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    1. We could hear the room next door as if they were sharing the room with us... No sound insulation. 2. On a busy day the could not keep up with breakfast demand. You had to wait 20 minutes for a plate.

    Location is fantastic. Staff is great. Very kid friendly (we got as many "kids eat free with paying adult" as we wanted). Convenient parking.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    9.0
    Great location.
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    We were there at new year’s eve. Some of the guests were rather noisy. It didn’t bother me too much. But when they started a fight outside, it scared the other guests.

    The location is great. You are within walking distance of all the DC highlights (if you don’t mind a brisk walk). Parking is free. Rooms are spacious. Staff is friendly.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    9.0
    Nice hotel, with good restaurants, very close to the metro.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Complimentary breakfast

    Near the metro.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    It was short and sweet. We enjoyed it.
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Parking is expensive.

    Location is great. It’s close to top tourist attractions and to the train station.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    It was a short. One night stay and was perfect for the night
    • Leisure trip
    • Family with young children
    • Double Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    Liked everything

    Location and spaciousness

    Stayed in December 2023

  • Reviewed: 31 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was a little disappointed that the parking fee was charged more than $50 per night

    It was nice to have a hot drink in the lobby

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    It’s an excellent location and so convenient to visit museums.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The shower head is very bad to adjust. Wish there’s a microwave oven in the room.

    the bed is comfortable and shampoo and bath products are good。

    Stayed in December 2023

  • Reviewed: 28 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It would have been nice to have warmer bedding this time of year. We will bring our own blankets next time.

    Courteous and very helpful staff, clean and well maintained facility, classy decor, quick and easy walk to national mall tourist attractions.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 2 nights

    nothing relevant

    good location

    Stayed in October 2023

  • Reviewed: 25 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast included or laundry facilities available. Would have liked a microwave in room.

    Location, comfortable and clean. Staff were professional.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    8.0
    great value return for price
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Elevators were frequently not working

    Clean, friendly staff

    Stayed in November 2023

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast included

    Room, staff was nice, location

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    no free car parking

    Stayed in November 2023

  • Reviewed: 14 December 2023

    7.0
    Great spot for museums and Capitol
    • Leisure trip
    • Couple
    • Leisure King Room with Sofa Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The room we booked was large but noisy - a few meters from a rail track, with trains running and tooting their air horn and kept us awake all night. The heating unit was an air blower and again noisy (like an aircraft taking off). We moved rooms after the first night (thanks to the staff for facilitating this) - much quieter on both fronts

    Excellent location to visit the Capitol, monuments, museums & galleries. Safe location to walk around from. As per most of the Capitol area, there are few local amenities. Room was a good size, clean and comfortable. We paid extra for the buffet breakfast ($20) - tasty with a good variety.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    Very nice, convenient location hotel.
    • Leisure trip
    • Family with young children
    • Leisure King Room with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No microwaves. Elevator issues.

    Great location. Walking distance from local museums and restaurants.

    Stayed in December 2023

  • Reviewed: 7 December 2023

    9.0
    Superb
    • Family with young children
    • Double Room - Disability Access
    • Stayed 4 nights
    • Submitted via mobile

    All that we needed, nothing that we didn't need.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Really nothing

    Breakfast was good

    Stayed in November 2023

Showing 76 – 100

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