2704 Bob McClain Dr., Jackson, MI 49202, United States
#1 of 12 hotels in Jackson
Guests' ChoiceBased on 98 hotel reviews
8.8Cleanliness
9.2
Comfort
9.1
Location
9.2
Facilities
9.2
Staff
9.2
Value for money
8.7
Free WiFi
10.0
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End of dialog contentReviewed: 20 May 2024
Tina
United StatesThe pillows look fluffy but they are actually very flat. You need 3-4 just to feel like you have 1. Overall great stay though.
Convenient and clean. Very friendly. Breakfast was good.
Stayed in May 2024
Reviewed: 6 January 2024
Kelly
United StatesLocation, but still not to bad.
Staff was helpful, we needed towels for the pool and we got them fast. Great breakfast, lots of options.
Stayed in December 2023
Reviewed: 23 December 2023
Elizabeth
United StatesThe staff at the nighttime check-in desk seemed very confused, and it took quite a while to get checked in. They were not terribly friendly.
The morning front desk person, and the woman who oversees the buffet were extremely friendly. They answered any questions I had, and even helped my son make his waffle when my hands were full they made it feel like home.
Stayed in November 2023
Reviewed: 16 December 2023
Maxine
United StatesThe coffee maker in the room, not enough coffee pods, the bathroom sink faucet never had hot water
Location, comfortable bed/pillows, spacious suite, friendly staff
Stayed in December 2023
Reviewed: 27 August 2023
Brennan
United StatesClean and great service! Dog friendly too!
Stayed in August 2023
Reviewed: 12 August 2023
Naphuab
United StatesAc didn’t run all night for the white noise and our preference of sleeping in a very cold room.
Clean and updated and staff was great!
Stayed in July 2023
Reviewed: 19 July 2023
John
United StatesBathroom door was hard to open and close. No maintenance on staff on the weekend. Front desk gentlemen attempted to fix. Then manager attempted to fix.
Comfortable bed. Clean hotel. Full kitchen if we needed. Friendly staff.
Stayed in July 2023
Reviewed: 8 July 2023
Shawn
United StatesIt was perfect. Nothing to dislike
The staff was so friendly and helpful
Stayed in July 2023
Reviewed: 29 April 2023
Michael
United StatesBreakfast had both healthy and hearty eating selections. Every selection I made was tasty and satisfying to eat. There was a wide variety of items that could be added to a bowl of oatmeal. And the oatmeal was made fresh every morning; it was not prepackaged.
Stayed in April 2023
Reviewed: 23 April 2023
Dana
United StatesI could not stay longer.
The room was excellent. Breakfast was excellent. The indoor pool was excellent. The parking was excellent. Overall, excellent.
Stayed in April 2023
Reviewed: 14 April 2023
Joshua
United StatesNo ev charging available. Just needed access to a 120volt outlet non available.
The room divider was great. The room was spacious for the price.
Stayed in March 2023
Reviewed: 6 April 2023
Nakia
United Statesn/a
The hotel was clean, welcoming and the staff was friendly
Stayed in April 2023
Reviewed: 25 February 2023
Ramon
United Statesstaff members weren’t the nicest due to the power outage ppl was having
it was very nice
Stayed in February 2023
Reviewed: 6 October 2022
Jessika
United StatesBeautiful hotel! there was a mix up with out room and another couple. the manager on site was INCREDIBLE with us. She was very accommodating and professional.
Stayed in October 2022
Reviewed: 3 October 2022
Nathan
United StatesOnly two things I didn't like and only one of those could be remedied by the hotel itself. Firstly, and this is minor, the blinds aren't truly blackout. As convenient as they are to be automated, there is a slight gab between the blind and the wall. With the bed for this particular room situated near that window, it allowed for the street lights and whatnot to shine in. Not a big deal, just something I was constantly noticing as I tried to sleep. Now the second part was trying to sleep. With the hotel being completely booked up and the majority of it being that of a wedding. There was constant noise in the hallway and above my room which could be heard and kept me up all night. It wasn't crystal clear but the reverberations could definitely be felt.
Absolutely loved the staff who were very friendly and accommodating. The room I had was HUGE, plenty of space for me to relax. The bed and pillows were perfect, not too soft not too firm. On top of that, I was pleasantly surprised by the quality of the breakfast. Would definitely stay here again.
Stayed in October 2022
Reviewed: 27 August 2022
Susan
United StatesNo complaints.
Delicious breakfast. Dona and Susan were friendly and very helpful, preparing delicious breakfast. pool was a lot of fun. Liked housekeeping staff.
Stayed in August 2022
Reviewed: 23 August 2022
Valerie
United StatesIt was nice
Stayed in July 2022
Reviewed: 21 August 2022
Susan
United StatesNoisy upstairs guests.
The hotel room was very comfortable.
Stayed in August 2022
Reviewed: 9 August 2022
Marissa
United StatesA/C in the room was noisy and had to turn it off at night to sleep.
Great breakfast and good coffee. Rooms were clean and comfortable. Pleasant stay.
Stayed in July 2022
Reviewed: 6 August 2022
Higbee
United Statesthe pool and workout center are only open until 10 pm
The Kitchenette was very nice and all dishes were ready to use.
Stayed in July 2022
Reviewed: 18 July 2022
Monique
United StatesNice comfortable clean room friendly front desk clerk and manager hot breakfast 😌😄😃
Stayed in July 2022
Reviewed: 30 April 2022
David
United StatesPool was temporarily out of order for maintenance.
exceptionally clean facility.
Stayed in April 2022
Reviewed: 4 April 2022
Kristina
United Statesnothing
convince
Stayed in April 2022
Reviewed: 4 April 2022
Regine
United Statesshower gel dispenser was coming off the wall and can’t cast on the tv or stream Netflix’s
nice size room
Stayed in April 2022
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