9490 West Broadway , Brooklyn Park, MN 55445, United States
#1 of 4 hotels in Brooklyn Park
Guests' ChoiceBased on 86 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
8.7
Facilities
8.8
Staff
9.0
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 December 2023
Nashia
United StatesBreakfast
Clean, nice customer service
Stayed in December 2023
Reviewed: 25 December 2023
Jane
United StatesNothing
Great
Stayed in December 2023
Reviewed: 2 December 2023
Stephanie
United StatesWorking in lobby in morning the phone would ring for li g periods of time with no answer. A little annoying.
It was nice. Staff were friendly and room was definitely clean and maintained. Everything was easy and hassle free. Didn't have to walk a mile to my room and breakfast was decent!
Stayed in December 2023
Reviewed: 13 October 2023
Kay
United StatesWould have preferred a king size bed instead of a queen size.
Good selection of breakfast food options.
Stayed in October 2023
Reviewed: 31 July 2023
Phillip
United StatesWe were the unfortunate victims of some noisy drunks below us in the firepit area. They must have stayed on our floor, because they awoke us exiting the elevator at 2 am.
The room was clean and comfortable.
Stayed in July 2023
Reviewed: 31 July 2023
Cliffy
United StatesThe USA Flag needs to be replace
Almost everything
Stayed in July 2023
Reviewed: 21 June 2023
Patience
United Stateseverything.
everything.
Stayed in June 2023
Reviewed: 6 June 2023
Olatunde
United StatesThe location and neatness of the property. the staff are superb and ready to assist. I’m definitely coming back
Stayed in June 2023
Reviewed: 22 May 2023
James
United StatesGreat breakfast
Stayed in May 2023
Reviewed: 15 May 2023
Phillip
United StatesThe breakfast was a bit lean in quantity and quality. The food was tasty, but there wasn't much from which to choose. Seating in the breakfast area was minimal. We arrived there at 730,and was 80% full.
The room was very comfortable and quiet!
Stayed in May 2023
Reviewed: 25 April 2023
Vicki
United StatesThe 2 desk clerks who could NOT solve, or answer for the error OR the correction!
The roominess of the room, full supply of dishes in the kitchenette, breakfast bar and the manager! Her intelligence, grace and personable communication regarding a billing error exuded confidence to this customer.
Stayed in April 2023
Reviewed: 18 January 2023
Gregory
United StatesBed a little uncomfortable
Clean, spacious room, full kitchen .
Stayed in January 2023
Reviewed: 20 November 2022
David
United StatesOne small light was burned out.
The size of the room and all the appliances was fantastic.
Stayed in November 2022
Reviewed: 16 November 2022
Mija5908
United StatesI booked through a 3rd party, and when I checked in and got to my room, it wasn't the one I booked. I spoke to the clerk about it, and he said it must have been a booking error because the room I wanted was more expensive. I kindly asked him to check into it further because I had a confirmed reservation. After discussing it with someone on the phone, he reluctantly "upgraded" me, but told me to be sure to talk to the manager in the morning so they didn't change the price on my final bill. The manager in the morning was great. She said he was new, and there was no problem with my reservation. I never received any additional charges on my room. So this was a hiccup, but I was ultimately pleased with the outcome.
The facilities were clean and well maintained. I felt safe and comfortable. The room size was perfect, and the separate room from the kids was a bonus! The morning breakfast, wi-fi, swimming pool, and gym were great perks included in the room charge.
Stayed in November 2022
Reviewed: 26 August 2022
Morovatdar
United StatesFriendly staff and good breakfast.
Stayed in August 2022
Reviewed: 22 August 2022
Scott
United StatesMy room smelled of cat spray.
Stayed in August 2022
Reviewed: 12 August 2022
Elaine
United Statescleanliness, amenities, location, spacious rooms, professional & friendly staff
Stayed in August 2022
Reviewed: 2 July 2022
Pam
United StatesChlorine in the pool was a lil thick.
Loved the breakfast, loved the room, loved the pool, loved the friendly and helpful staff!!!
Stayed in June 2022
Reviewed: 20 June 2022
Randyeverson
United StatesThere was really nothing I did not like.
Staff was wonderful. Room was comfortable and homey.
Stayed in June 2022
Reviewed: 16 June 2022
Manaly
United StatesI love the pool. I really enjoy the breakfast, it was extremely delicious. The bedroom is a nice decent size for a party of two. I appreciate the curtains beside the bed and am super thankful for the window curtains as well. It made the room nice and dark. Thank god there was a microwave and fridge usually they don't come with any. Lighting was good as well. Overall, me and my significant other enjoy the stay and would always recommend this hotel. It's also located in nice area and made us feel extremely safe and secure. Thank you Hilton Home 2!
Stayed in June 2022
Reviewed: 7 May 2022
Jill
United StatesThe sliding barn door for the bathroom. It made privacy a little hard to achieve I also got my finger in it. The back entrance of the hotel which was closest to our room was bit scary at night. and hard to see.
Breakfast was good. room was a bit smaller than pictures made it look. no cook top in the room, but could get one from the front desk. Bed was not a queen.
Stayed in May 2022
Reviewed: 7 April 2022
Cheryl
United StatesNo hot tub, And I couldn't use my Hilton honors because I booked it through you
Room and how it was designed
Stayed in April 2022
Reviewed: 4 April 2022
Jeffrey
United StatesThere was an issue with the kitchen. I checked the drawers and found that there appeared to be silverware missing. I advised the front desk. I also told them that the garbage disposal needed to be cleaned because it smelled.
I liked the room. It was comfortable. The bed was better than I thought it would be.
Stayed in April 2022
Reviewed: 17 February 2022
Ryan
United StatesGreat breakfast. Kitchenette in room
Stayed in February 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content