820 Bill Dean Drive , Conway, AR 72032, United States
#4 of 19 hotels in Conway
Guests' ChoiceBased on 123 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
9.1
Facilities
8.8
Staff
8.7
Value for money
8.1
Free WiFi
7.5
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End of dialog contentReviewed: 11 April 2024
Amy
United StatesThe ice machines were broke on the second and third floors and the couch in our room needed cleaned, and there was a used toothpick on the floor when we went inside in our room
Conveniently located, very nicely decorated, love the color scheme and style.
Stayed in April 2024
Reviewed: 19 February 2024
Alicia
United StatesBlack pubic hairs on back of bathroom doors. Melted candy under night stand on carpet. Sequin in floor near bed. Lots dust on lights in room.
Location
Stayed in February 2024
Reviewed: 4 October 2023
Rebecca
United StatesBed was not firm. Mold in shower.
Modern quiet room. Hotel close to shopping and restaurants.
Stayed in September 2023
Reviewed: 1 October 2023
Douglas
United StatesUncomfortable bed,small marshmallow pillows, and only 3.
Nice facilities, great breakfast. Friendly and helpful staff.
Stayed in September 2023
Reviewed: 11 August 2023
Richard
United StatesI did not like the fact that we had to pay $75 for our pet that’s a ridiculous amount especially when we weee told it was for a cleaning fee… the rooms were not that clean to begin with
The property was nice
Stayed in July 2023
Reviewed: 12 July 2023
Katherine
United StatesNothing
Location with ease to highway connections
Stayed in July 2023
Reviewed: 12 May 2023
Lois
United StatesThe hotel needs updating a lot! The light on the microwave do not work.Hard to see to cook. The bedding was weird. It had a bed skit as a sheet! The lady that checked us in asked if we ever stayed there before and I said yes, she said, never mind I don’t have to tell you about the breakfast or any other things at the hotel. It been a while since we stayed. Don’t think we will be staying there again. It wasn’t like it used to be.
Stayed in May 2023
Reviewed: 18 February 2023
Patricia
United Statesno parking at front of hotel where the elevators were
it was very clean
Stayed in February 2023
Reviewed: 12 February 2023
Shelly
United Stateshalls were freezing light coming in window at sides
updated… bed was comfortable, roomy, quiet pleasant staff
Stayed in February 2023
Reviewed: 15 May 2022
Taglauer
United StatesI did not appreciate how the Friday night overnight front desk treated customers. She was rude and back talked customers. The price was 100 dollars more than other Hilton hotels and front desk said Saturday that our checkout was at 1030 and would charge every 30 minutes thereafter. We negotiated a new checkout but we already packed up the room. Breakfast was cereal and microwave able food but did have a waffle maker.
clean as shown from the photos. very spacious room.
Stayed in May 2022
Reviewed: 18 April 2022
Mary
United StatesBreakfast boring
Staff was wonderful, room was spacious, bed comfortable
Stayed in April 2022
Reviewed: 19 December 2021
Neves
United StatesWhen I called to confirm and make sure our rooms were close together, as I was meeting my Daughter and her family for Christmas. I was told that she would give us a corner room for more privacy and tolerance for the noise with the little ones. I got charged a meeting room fee and we were asked to quienten down twice. It was 11 am.
Food was good, no meat of any kind. Could add scrambled eggs and bacon or sausage.
Stayed in December 2021
Reviewed: 21 November 2021
Donna
United StatesEverything was as I expected- there was nothing I didn’t like
Breakfast was very nice; the waffles were amazing!
Stayed in November 2021
Reviewed: 26 August 2021
Dwight
BahamasDid not eat any
Stayed in August 2021
Reviewed: 30 July 2021
Dianna
United StatesBlack-out curtain was broken and taken down. Hard to sleep due to too much light.
Large room and great location.
Stayed in July 2021
Reviewed: 11 July 2021
Carmen
United StatesThe dishwasher didn’t work and smelled.
The room was excellent because it had silverware and plate mugs etc., fridge and freezer. The hallway had a clean smell.
Stayed in July 2021
Reviewed: 4 June 2021
Bennyg
United StatesAll good!
Very clean and great location. Restaurants and coffee shop close by.
Stayed in May 2021
Reviewed: 18 March 2024
Madison
United StatesPool wasn’t warm even though it was indoors.
Everything was great! Our kids loved it. We were cozy! We felt safe. We enjoyed our stay.
Stayed in March 2024
Reviewed: 22 February 2024
Michelle
United StatesThe breakfast was all microwaveed
Everything
Stayed in February 2024
Reviewed: 22 January 2024
Andrew
United StatesThe host were so friendly and helpful. They made our stay so enjoyable and comfortable. The room was spacious, clean and well-maintained. The beds were very comfortable and the amenities were great. The location was perfect - close to town centre and attractions. We had a great stay and would definitely stay here again.
Stayed in January 2024
Reviewed: 25 December 2023
Bjorn
United StatesThe king room had standard size pillows so we had to get extra pillows. The bed had what looked like queen sized sheets on it and they kept pulling off. The “blanket” I think was a mattress topper under the bedspread. On top of that although they said they were pet friendly, they slapped us with a $65 pet fee when we arrived. Nowhere on the booking site was this mentioned. Night staff was rude about it when I pushed back and continued to be rude in exchanges the next day
Lobby is clean although upholstery on furniture in the breakfast area is torn and worn to shreds. Needs an upgrade. Breakfast was nice
Stayed in December 2023
Reviewed: 20 December 2023
Kristen
United StatesLocation
Stayed in December 2023
Reviewed: 21 November 2023
Kenneth
United StatesDoors from parking lot were not working so we had to walk around the building in the rain to enter. Night clerk was too busy talking on her phone to talk when we registered. Luggage cart had a flat tire making it very difficult to use.
Location was good.
Stayed in November 2023
Reviewed: 30 October 2023
Patrick
United StatesThe bathroom sliding door was very hard to close. We saw a roach running around in the room. Booking.com/Priceline was not able resolved my payment and I spent a lot of time on the phone with customer service.
I like the size of the room.
Stayed in October 2023
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