20985 Katy Freeway, Katy, TX 77450, United States
#10 of 37 hotels in Katy
Guests' ChoiceBased on 152 hotel reviews
8.4Cleanliness
8.9
Comfort
8.7
Location
9.1
Facilities
8.7
Staff
8.9
Value for money
8.7
Free WiFi
9.3
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End of dialog contentReviewed: 15 May 2024
Kylie
United KingdomThe car park could use clear signs for enter and exit but other than that nothing.
The hotel is clean and in a good location. Staff are friendly. We didn't hear any traffic noise from our room or from anyone else. The room was large and clean, bed comfortable.The blackout curtain excellent! Shower was good.breakfast had a few options to choose from. We would stay again we really enjoyed our stay!
Stayed in April 2024
Reviewed: 20 February 2024
Ricardo
United StatesInternet wifi was not working part of the day
Perfect Location
Stayed in February 2024
Reviewed: 29 January 2024
Walaa
Saudi Arabiathe bathroom; you need to add ho
Everything
Stayed in January 2024
Reviewed: 2 January 2024
Angel
United StatesToilet has a stain on the inside; looks really unsightly. Please post notes regarding scheduled carpet cleans in each room. Only noticed note on the elevator on the day of my departure. Young man knocked on my door one late afternoon about it and we were not aware; asked him to come back but was later charged $250.00 because clean was not done. Manager did apologize and refunded
Breakfast was really nice
Stayed in December 2023
Reviewed: 29 December 2023
Вера
RussiaEverything was great!
Great value. Very clean. Nicest staff. All you need for short stay.
Stayed in December 2023
Reviewed: 24 December 2023
Armando
United StatesN/a
Breakfast was great. Room was very clean.
Stayed in December 2023
Reviewed: 10 September 2023
Kursad
TurkeyStaff except manager was not nice
Everything is great
Stayed in September 2023
Reviewed: 12 August 2023
Roaa
United StatesThe linen and pillows on the bed were so thin and looked so old and not very clean. The lighting in the room is also that horrible white florescent light. Not very relaxing.
I liked the space in the room and the breakfast.
Stayed in August 2023
Reviewed: 4 August 2023
Robert
United StatesHad an issue for a few nights with people above us making tons of noise. I would recommend staying in the very top floor to avoid it. It was bad.
Great location; felt very safe; clean; pet friendly. Tons or restaurants nearby and a cvs next door.
Stayed in August 2023
Reviewed: 10 July 2023
Ann
United StatesRoom could’ve been cleaned a little better.
Staff was really friendly and attentive, food was awesome as well.
Stayed in July 2023
Reviewed: 20 June 2023
Jennifer
United Statesbathroom floor was sticky & dirty big stain on carpet
large suite fir a family of 4
Stayed in June 2023
Reviewed: 13 June 2023
Rosario
United Statesdogs
breakfast
Stayed in May 2023
Reviewed: 8 May 2023
Desaree
United StatesThe bedroom didn’t get as cool as the living room
Clean and lots of amenities
Stayed in May 2023
Reviewed: 30 April 2023
Stephanie
United StatesI needed a more affordable price to stay longer had to get a differ Room due to price
Great stay, comfortable
Stayed in April 2023
Reviewed: 30 April 2023
Altha
United StatesThe staff were great from the time we arrived until we checked out. Debra, Gilbert, and Marcus were exceptional. The housekeeping staff were helpful and friendly. Let me not forget about the nice and accommodating staff at the breakfast bar. Matthew, you and your staff did good. Keep up the good work. Sincerely, AS
Stayed in April 2023
Reviewed: 17 February 2023
Masih
United Statessome noise but hopefully this is temporary due to ongoing renovation works.
facilities and staff friendliness
Stayed in February 2023
Reviewed: 23 January 2023
Sandra
United Statesunder renovations so the hallway was unpainted and looks a little janky. one night there was a big party so it was difficult to find parking and people were very loud late at night
new and clean and extremely well located for my needs. room was comfortable and the thermostat actually works. that was great
Stayed in January 2023
Reviewed: 13 November 2022
Jiaying
United StatesWe checked in late on Thursday. The front desk staff Michael helped us solve the WiFi connection issue after checking it.
Stayed in November 2022
Reviewed: 11 August 2022
Nikki
United Statespillows
smelled nice and it was very clean
Stayed in August 2022
Reviewed: 20 July 2022
Patty
United StatesI would have liked a room safe. Unfortunately, all 4 of my rental car tires were stolen in their parking lot.
I liked the extra room with the couch in there. Also the big refrigerator. Also the exercise room. Also their breakfast.
Stayed in July 2022
Reviewed: 27 February 2022
Lonnie
United Statesthere was a dirty towel on the coffee table when we checked in.
location
Stayed in February 2022
Reviewed: 22 February 2022
Christine
United StatesNice big room with lots of storage. The blackout curtains were great. Coffee downstairs was really really good.
Stayed in February 2022
Reviewed: 22 December 2021
Jamie
United Statesthe room needs newer or better pillows
comfortable and safe
Stayed in November 2021
Reviewed: 31 October 2021
Hager
Egyptbreakfast was ok but not the best
spacious room and great facilities
Stayed in October 2021
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