Mattress too firm

Clean, great amenities and staff

Stayed in March 2024

Great property to stay at. I would stay there again if we ever go back that way.

Stayed in March 2024

The location was 10 minutes from the event we were attending. It was not hard to find. The breakfast was perfect. There were two breakfast sandwiches to choose from, an omelet, and a biscuit. There was even a make your own waffle.

Stayed in January 2024

The floor in our room could have been cleaned a little better, still good.

Friendly staff, breakfast was wonderful.

Stayed in January 2024

The bed made my spouse’s back hurt.

Rooms. Breakfast. Location. Space. Clean.

Stayed in December 2023

Nothing

The property was very clean and comfortable.

Stayed in December 2023

The breakfast needs an upgrade in choices and healthy choices for sure.

Stayed in December 2023

N/a

Clean, friendly staff, convenient to where we we were

Stayed in November 2023

We loved everything. The room was very clean. Beds were very comfortable. The staff was amazing. Felt very welcomed.

Stayed in November 2023

Great location! Clean!

Stayed in September 2023

Nothing-it was great!

Hotel was very clean and offered all the amenities one could hope for as a home away from home, including an awesome saline-based pool and exercise facilities. It was also conveniently located to all of the chain restaurants and a really cool breakfast joint. Everyone seemed nice and was fun to talk to. Very attentive and personable staff made my trip that much more rewarding. The warm welcome I received upon arrival by front-end Rebecca was both professional and courteous. She really did a great job in promptly handling my requests to extend my stay due to unforeseen circumstances related to my car. She is a great person with a great, fun personality to match! Alex (custodial/maintenance extraordinaire) is awesome and went above and beyond in helping me to rectify my car situation, even suggesting so much as to help to install new brakes for me after he clocked out from his shift.! This was definitely a godsend of which I’m very appreciative and saved me a good amount of money versus overpaying at an auto mechanic shop. Alex deserves a shout-out for his great customer engagement skills and parts recommendations and excellent car mechanical skills! The breakfast crew was also very kind and answered a special request for someone with a food allergy, which was awesome and unexpected, yet very much appreciated. This is truly the best hotel I have ever stayed at!

Stayed in August 2023

I have no complaints.

My husband and I really liked breakfast. We liked the many varieties available for breakfast. We appreciate the healthy fruit options as well as cold and hot beverages available 24 hours for free for your customers. We also liked the ability to have the option to purchase food at your front desk. We received great customer service from the time we arrived. The housekeeping staff was amazing. Upon departing We received nothing but great customer service. We have already recommended family and friends to your hotel location. We will be back that is for sure. Great customer service, clean and comfortable place to stay. We were pleased 100 percent. Keep up the good work!

Stayed in August 2023

Large room comfortable bed and quiet

Stayed in August 2023

No outdoor pool

Easily accessible, very clean, roomy, loved the kitchen area.

Stayed in August 2023

Cleanliness Staff friendly Salt water pool Outdoor grilling

Stayed in August 2023

The only thing was that the fire alarm went off at 8:00am and we had to evacuate.

It was clean, very welcoming, engaging, and a great, family friendly atmosphere. It was great! Bottles of water are complementary, there’s always fruit, tea, water and coffee available.

Stayed in August 2023

Beautiful suite. Great shower.

Stayed in August 2023

Pool seemed a little gross and breakfast was underwhelming

Clean and modern rooms, staff was super helpful and friendly

Stayed in July 2023

Everything was good to great, no complaints.

Clean, organized, and practical spaces. The amenities included were great, and other options available during the stay were thoughtful.

Stayed in July 2023

There wasn't anything we didn't like about this stay

The facility is very nice and modern. The staff are all very helpful and friendly. Rooms were clean and the on site amenities area great. Breakfast is amazing!

Stayed in July 2023

Speechless ~ have nothing to say

Exceptional service from check in to out! Very clean and well kept! Not a single complaint ~ not one!

Stayed in July 2023

Nothing! We loved it all!

We loved everything about our stay! We were travelling with a baseball team and were originally booked at a motel (which we thought was a hotel at booking). The rooms were awful and we had to get out. I was fortunate to get 2 rooms at your hotel and I can't say enough good things! The staff, friendly and helpful, the rooms, clean and comfortable, the facilities, the pool, the workout room the laundry facilities (a must when travelling for baseball) all clean and a joy to use. The breakfast, soooo good, I would 100% stay here again. The other motel smelled so bad I thought all of Johnson City smelled that way! It took 2 days for my nose to get back to normal and we were able to explore Johnson City and we loved it!

Stayed in June 2023

Tv remote was unresponsive sometimes and sort of hard to understand.

Breakfast was excellent, a microwave would have helped heat items. Location was good. Enjoyed the sitting area and kitchen.

Stayed in June 2023

The only thing we didn’t like is the food wasn’t hot.

Stayed in June 2023