1439 White Mountain Highway, North Conway, NH 3818, United States
#2 of 24 hotels in North Conway
Guests' ChoiceBased on 504 hotel reviews
9.1Cleanliness
9.5
Comfort
9.4
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
8.8
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 June 2024
Yuval
IsraelThe breakfast wasn't too diverse
The staff was very nice and welcoming, and tried to help with every problem that came up. The room had a lot of space and was very modern. Overall experience was really nice and I'll absolutely go back next time I'm in north conway.
Stayed in June 2024
Reviewed: 2 June 2024
Normand
CanadaNothing
Great room. The bed was fantastic and the shower was most enjoyable.
Stayed in May 2024
Reviewed: 1 June 2024
Pat
United StatesI didn't find beds comfortable
Everyone was friendly and attentive. Clean and quiet.
Stayed in May 2024
Reviewed: 28 May 2024
Wayne
United StatesThe app. It said that we could proceed directly to the room. When we got there, it said we couldn't get in and to go to the front desk for ID. At the front desk I was told to deposit $20 "for extras." The front desk attendant said, "Sometimes the app is wonky." And added, "I don't know anything about how the app is written." Get the app right. This is nonsense. Either we can go directly to the room or we can't.
Stayed in May 2024
Reviewed: 27 May 2024
Elaine
United StatesN/A
Clean, convenient, great amenities, and friendly staff
Stayed in May 2024
Reviewed: 21 May 2024
Samantha
United StatesThe couch wasn’t the most comfortable as a couch (didn’t open into a bed so can’t speak to that) very hard and stiff
Location right near the hustle and bustle of North Conway was perfect, the property was clean, staff nice and given the dog friendly nature quiet and surprisingly clean inside and out. Breakfast was slim but had a touch of everything to get your day of adventure started.
Stayed in May 2024
Reviewed: 21 May 2024
Xin
CanadaThe hotel is closed to the principal street, it's noisy in early morning
The room is very big and clean. they have a full size frigo
Stayed in May 2024
Reviewed: 16 May 2024
Hebaallah
United StatesThe breakfast has less kosher options
Stayed in April 2024
Reviewed: 15 May 2024
Kaminski
United StatesThe room was very nice and the staff was amazing. Went out of their way to accommodate my husband's issues with cheese and made him a fresh breakfast sandwich without cheese every morning. They also took the time to have a 10 minute conversation with my 5year old and my daughter was so excited. I highly recommend this hotel and will stay there again if ever needed.. location is excellent staff is great and the overall accomodations exceeded my expectations.
Stayed in May 2024
Reviewed: 8 May 2024
Frank
CanadaNo complaints about this hotel
Clean room and wonderful breakfast buffet
Stayed in May 2024
Reviewed: 7 May 2024
Hilder
PeruClean, confortable, breakfast.
Stayed in April 2024
Reviewed: 22 April 2024
Sheryl
United StatesThe rugs had just been washed and they were still extremely wet....I almost fell walking from the rug to the tile as I was not told rug was wet so my 2 nights there was spent with towels all over the floor
The staff was awesome and the hotel was nice
Stayed in April 2024
Reviewed: 17 April 2024
Nicky
United StatesNothing
The location and cleanliness also that they are pet friendly
Stayed in April 2024
Reviewed: 10 April 2024
Borne
United StatesThe pool could of been warmer!
Stayed in April 2024
Reviewed: 10 April 2024
Christine
United StatesThe dog poop outside the back entrance
Cleanliness and the staff is always wonderful as quick to answer
Stayed in April 2024
Reviewed: 10 April 2024
Silke
United StatesLack of parking Hot tub tile is broken and def needs fixing Was a bit hard to find and the navigation was not clear- give people a map or a better heads up how to find and to get in
Location Spacious Walking distance to lift
Stayed in March 2024
Reviewed: 8 April 2024
Stephania
United StatesHappy with everything. No complaints.
Convenient location. Clean. Staff friendly and down to earth. Room is a perfect size. The 4th floor is great for light sleepers.
Stayed in April 2024
Reviewed: 5 April 2024
Naomi
United StatesThe air unit didn't have a constant fan option. I suggest bringing your own fan if you need to sleep with fan noise.
The staff was very friendly and the breakfast was awesome. The gym was nice too!
Stayed in March 2024
Reviewed: 4 April 2024
Dawn
United StatesI was really bummed out that there wasn't a jacuzzi in the pool area. I had been looking forward to that option. The beds, while comfortable, seemed smaller than a queen size.
The room was amazing. The staff is so friendly and helpful. The breakfast options were delicious.
Stayed in March 2024
Reviewed: 29 March 2024
Pamela
United StatesSoundproofing between rooms
Okay
Stayed in March 2024
Reviewed: 25 March 2024
Christine
United StatesWas perfect as always though didn’t have pillow cases for the sofa bed but that’s so minor an easily can get
What’s not to like
Stayed in March 2024
Reviewed: 11 March 2024
Christine
United StatesThe bathroom door wouldn’t lock but that was minor just had my kid sliding it back and forth other than that some areas needed cleaning in the room as well as the glass shower door wouldn’t open an stay just kept closing
Location, breakfast and the overall entrance experience along with the staff were wonderful
Stayed in March 2024
Reviewed: 5 March 2024
Kota
French GuianaWe had some problems with our toilet, the blinds and some of the outlets didn’t work but I think the toilet was the most annoying problem
I loved the area it was in and the layout of the actual room was so nice. It was small and very comfortable
Stayed in March 2024
Reviewed: 20 February 2024
Kerrie
United States.
The breakfast in the morning, very helpful with little one and family.One less stressor of packing food for a trip especially for the morning meal.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content