Nothing

Breakfast was awesome

Stayed in March 2024

Needed more attention to set up and cleaning upon arrival- only 2 towels provided though there were 3 of us, no towel racks/knobs in bathroom to hang wet towels and comforter was dirty. Called front desk for new comforter and it was not provided; housekeeping did not come at all as described in our 3 night stay.

comfortable beds, pretty good breakfast and liked that there was a kitchenette

Stayed in April 2024

Pool area was smaller than it looked in photos and felt crowded with just 1-2 other families there. It was also very loud inside the pool area. My kids still had fun though and we were happy the pool was indoors.

Included breakfast was convenient, suite style room was great for a family of 4, hotel was clean, quiet and well maintained. We had a very comfortable stay.

Stayed in March 2024

Honestly, the bathroom door didn't lock. It needed to.

The room was gorgeous and spacious! And totally sound proof. Which gave this exhausted mama a bit of a reprieve. Our kids could move and talk with out any worry we were torturing our neighbors.

Stayed in March 2024

The only small complaint I could think of is the pillows were a little flat.

The staff were all nice and friendly. The pool and gym were clean and in good working order. Breakfast options were great with plenty of seating. Our room was clean and smelled nice.

Stayed in February 2024

Not serviced unless you requested

Everything

Stayed in February 2024

Breakfast needed to include something for gluten and dairy free, staff were no assistance at all which just made our morning more complicated as two of our family could not eat anything for breakfast Not impressed with concierge. We needed to organise a taxi or uber for the next morning to airport - was very unhelpful supplying contact details, wouldn't organise for us and contact details we did get didn't show up the next day and concierge then tells us they are typically unreliable and recommends a different service who are - why did he give us the other company details then the day before - just didn't need that extra stress when you are in a new town and needing to get to the airport - could just tell he was not interested in providing customer service.

Facilities were good

Stayed in December 2023

Cleanliness of the facilities , the condition of the building , furniture, all is new . Staff was awesome , Jasmin and Carmen are the best

Stayed in January 2024

One of the girls seemed like she didn’t know any answers to my questions maybe new ?

Cleanliness and decor As well as breakfast options

Stayed in January 2024

Very clean hotel and especially like pool indoor!

Stayed in January 2024

Property was great surrounded by slot of business and places to have fun with family

Stayed in January 2024

Easy access to freeways

Stayed in November 2023

We were disappointed there was no hot tub

The breakfast was great and the service was phenomenal!

Stayed in September 2023

N/A

Very clean and comfortable, great location, and friendly staff. Complimentary breakfast was a huge bonus!

Stayed in September 2023

Everything was great

We didnt have breakfaat

Stayed in September 2023

The breakfast wasn't what I expected but still can't complain !

Nice place to take the children! Excellent location, people friendly, very clean! Pretty great from all the other places we've been at for sure! Recommend !

Stayed in July 2023

It felt pretty expensive, given the location and amenities. I would expect this price for a place downtown or right next to the airport.

The room was large with a very comfortable bed. It also had a kitchenette and a sofa for some extra space, which would be nice for longer stays. Staff were very friendly.

Stayed in July 2023

The hotel was not able to provide a heavy blanket/comforter for the sofa bed for the night, and there was not one within the room with sheet set provided for the sofa bed.

Great room size for a family of five; comfortable beds; location; breakfast.

Stayed in June 2023

I thought the bed linens were a little underwhelming. I couldn't figure out what the blanket? over the top sheet was.

The breakfast was what had me decide to give you a 5 star rating.

Stayed in May 2023

There was some confusion between Booking.com and the property relative to billing. However, Alexa at the front desk went out of her way to solve the problem. She is awesome!

The property was clean, the staff is kind, and they help when needed. Good coffee and breakfast too. Easy access to freeway and UNR.

Stayed in May 2023

Was only one problem the outside patio with the bbq was right under our room. Party’s was going on till very late evening and it was difficult to take a good night sleep and rest when party is going on next to your window. Thank you

Stayed in April 2023

The air conditioner/heater was so loud it kept waking me up all night.

The breakfast and the desk staff were great.

Stayed in April 2023

the Pool wasn’t warm enough

it has everything we needed

Stayed in April 2023

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