35 Middlesex Turnpike, Billerica, MA 01821-3936, United States
#3 of 3 hotels in Billerica
Guests' ChoiceBased on 189 hotel reviews
7.7Cleanliness
8.0
Comfort
8.2
Location
8.2
Facilities
8.0
Staff
8.5
Value for money
7.8
Free WiFi
8.4
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End of dialog contentReviewed: 20 April 2024
Arleen
United StatesA little pilling on the bathroom ceiling and some of the furniture was a bit used up
Big room with kitchen
Stayed in April 2024
Reviewed: 7 April 2024
Daniel
United StatesThere were still dishes in the dishwasher when we got to our room, so we weren't sure if they were dirty or clean.
Room was very spacious and comfortable
Stayed in April 2024
Reviewed: 6 April 2024
Teixeira
United Statescleaning
accommodations
Stayed in April 2024
Reviewed: 1 April 2024
Nancy
United StatesThe pool accommodations. Could not just use your room key. Needed to give your license to get an extra key. Did not open until 0900.
Very clean.
Stayed in March 2024
Reviewed: 27 March 2024
Mircea
United StatesBreakfast is decent, the room spacious for 2 . The fact that you have all the amenities in the room is definitely a good plus.
Stayed in March 2024
Reviewed: 20 March 2024
Miriam
United StatesThe heated pool was cold
Stayed in February 2024
Reviewed: 17 March 2024
Kyio
United StatesNo pork free breakfast meat options.
Stayed in March 2024
Reviewed: 14 March 2024
Marcia
United Stateswhen i asked for a receipt- in my husband name they acted like they couldn’t do it. He paid for the rooms and they couldn’t type up a receipt? Yes I reserved it, but the reservation was in his name for the sole purpose that he could get reimbursed for his expenses. The manager hs not even called back. I left messages
Kids were putting their heads in the hot foods (lifting up the lid and literally out his head(hair) in the food. i was nauseous after i saw that. why couldn’t i watch regular tv?
Stayed in March 2024
Reviewed: 24 October 2023
Sarah
United StatesBreakfast was not good in our opinion
Staff was very friendly, room was clean and spacious. Location was close to where we needed to be.
Stayed in October 2023
Reviewed: 22 October 2023
Raymond
United StatesThe TV was broken. I called the front desk and he taught me how to change the channels but the TV in the bedroom still had an issue and not usable.
Breakfast was good.
Stayed in October 2023
Reviewed: 9 October 2023
Catherine
United StatesA/C in our room did not work, tech went to see it said it was fixed and it was not. Asked for extra pillows we were 5 people and had no pillows, had to also ask for extra towels, had to call twice to get the towels, finally got the towels 2 hours later.
Breakfast was good
Stayed in October 2023
Reviewed: 6 October 2023
Anne
Germanybreakfast miss some choices I woul dprefer a breakfast not included but good
the bedroom is an apartment
Stayed in September 2023
Reviewed: 4 October 2023
Lunanights
South KoreaPool was not heated, but this was very minor. Location was near a shooting range, but very minor to me.
Building was nice, staff friendly, location was beautiful. Breakfast was pretty good. Room was great for family of 3. Got a room with separate bedroom from livining room very nice. Had a stove, microwave, dishwasher and fridge in the kitchen area was good to have.
Stayed in October 2023
Reviewed: 25 September 2023
Mark
IrelandEverything was good
Nicely appointed suite separate bedroom great blackout curtains well equiped kitchenette dining table and chairs and sofa bed. TV in both seating area and bedroom Nice hot breakfast.Friendly staff.Nice location.
Stayed in September 2023
Reviewed: 11 September 2023
Kimberly
United StatesThe only thing I didn't like was the pillows. They were too soft. One pillow was too flat and two pillows were too high. I didn't sleep very well. My neck was hurting but everything else was great. Maybe invest in some new pillows.
I love the suite. It was clean and comfortable.
Stayed in September 2023
Reviewed: 8 September 2023
Igor4uba
CanadaSmell on the floor is as in Indian student hostel, air conditioning is clogged with dirt and dust directly in the room, also air conditioning is very loud.
Very good accommodation with kitchen that includes dishes, dish-washing machine and all you need to stay. Pool is okay, but no so warm as for us. Breakfast is awesome.
Stayed in September 2023
Reviewed: 25 August 2023
Oscar
CanadaPoor cleaning, carpets and floor in general... elevator, halls, room, bathroom.
Good beds, good breakfast.
Stayed in August 2023
Reviewed: 9 August 2023
Susan
United StatesThey didn't give me a receipt. They told me I should get one from Booking.com. this never happened at any other hotel. I would like Booking.com to send me my receipt please.
First floor nearby door. My husband has trouble walking, and it made the access to our car more doable.
Stayed in August 2023
Reviewed: 6 August 2023
Amber
United StatesThe dog barking in the room next to us
Stayed in July 2023
Reviewed: 23 July 2023
Abdulaziz
Saudi ArabiaThe hotel is far from any services and restaurants, and there is no reserves for electricity, as happened on Thursday, 20:70, about us, electricity has been turned off over 12 hours
Room space is good Breakfast is good, but it's preferable to put the label over the plate for what it has
Stayed in July 2023
Reviewed: 10 July 2023
Ian
United KingdomNothing
Very spacious rooms, well equipped.
Stayed in June 2023
Reviewed: 7 July 2023
Richard
United StatesIt was very old and tired and in need of a facelift. A stark contrast to our Hampton in Kittery. The furniture was old and stained…dirty! The kitchen was minimally stocked with silverware, plates.,etc. We thought we would upgrade by choosing your accommodation with a separate bedroom and living area. Not worth the price when it was shabby. The Hampton Inn in kittery was sufficient in term of space…..and it was immaculate!
The location was excellent for our needs to meet friends in area.
Stayed in June 2023
Reviewed: 22 May 2023
Annette
UgandaThe breakfast is rather monotonous. This could be a little better and healthier!
I loved the space in my room. Fantastic for holiday travel with family. The location is calm and inviting. It
Stayed in May 2023
Reviewed: 21 May 2023
Kristen
United StatesGreat breakfast in the morning! Very comfortable room and close to the mall.
Stayed in May 2023
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