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Reviews of Homewood Suites by Hilton - Boston/Billerica-Bedford 3 stars

35 Middlesex Turnpike, Billerica, MA 01821-3936, United States

#3 of 3 hotels in Billerica

Guests' Choice

Review score

Based on 189 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 20 April 2024

    9.0
    Great place to stay
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    A little pilling on the bathroom ceiling and some of the furniture was a bit used up

    Big room with kitchen

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    I would highly recommend this hotel to anyone traveling to the area.
    • Business trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    There were still dishes in the dishwasher when we got to our room, so we weren't sure if they were dirty or clean.

    Room was very spacious and comfortable

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    A great option for family accommodation. The rooms have refrigerator, microwave, dishwasher, sink and stove. The room is
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    cleaning

    accommodations

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Definitely a hotel that I will stay at again.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    The pool accommodations. Could not just use your room key. Needed to give your license to get an extra key. Did not open until 0900.

    Very clean.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    Good choice!
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 7 nights
    • Submitted via mobile

    Breakfast is decent, the room spacious for 2 . The fact that you have all the amenities in the room is definitely a good plus.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good time. Kids had fun. Food was good. And the cookies AMAZING !!!!
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The heated pool was cold

    Stayed in February 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    No pork free breakfast meat options.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    The hotel was beautiful and clean. However- you could try harder to accommodate a receipt
    • Business trip
    • Couple
    • Premium One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    when i asked for a receipt- in my husband name they acted like they couldn’t do it. He paid for the rooms and they couldn’t type up a receipt? Yes I reserved it, but the reservation was in his name for the sole purpose that he could get reimbursed for his expenses. The manager hs not even called back. I left messages

    Kids were putting their heads in the hot foods (lifting up the lid and literally out his head(hair) in the food. i was nauseous after i saw that. why couldn’t i watch regular tv?

    Stayed in March 2024

  • Reviewed: 24 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was not good in our opinion

    Staff was very friendly, room was clean and spacious. Location was close to where we needed to be.

    Stayed in October 2023

  • Reviewed: 22 October 2023

    7.0
    Comfortable for a 1 night stay
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night

    The TV was broken. I called the front desk and he taught me how to change the channels but the TV in the bedroom still had an issue and not usable.

    Breakfast was good.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    A/C in our room did not work, tech went to see it said it was fixed and it was not. Asked for extra pillows we were 5 people and had no pillows, had to also ask for extra towels, had to call twice to get the towels, finally got the towels 2 hours later.

    Breakfast was good

    Stayed in October 2023

  • Reviewed: 6 October 2023

    7.0
    Good
    • Business trip
    • Group
    • One-Bedroom King Suite
    • Stayed 3 nights

    breakfast miss some choices I woul dprefer a breakfast not included but good

    the bedroom is an apartment

    Stayed in September 2023

  • Reviewed: 4 October 2023

    8.0
    From the desert to the woods
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Pool was not heated, but this was very minor. Location was near a shooting range, but very minor to me.

    Building was nice, staff friendly, location was beautiful. Breakfast was pretty good. Room was great for family of 3. Got a room with separate bedroom from livining room very nice. Had a stove, microwave, dishwasher and fridge in the kitchen area was good to have.

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    Nice quiet well appointed suite hotel
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was good

    Nicely appointed suite separate bedroom great blackout curtains well equiped kitchenette dining table and chairs and sofa bed. TV in both seating area and bedroom Nice hot breakfast.Friendly staff.Nice location.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    9.0
    Nice place to stay
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn't like was the pillows. They were too soft. One pillow was too flat and two pillows were too high. I didn't sleep very well. My neck was hurting but everything else was great. Maybe invest in some new pillows.

    I love the suite. It was clean and comfortable.

    Stayed in September 2023

  • Reviewed: 8 September 2023

    7.0
    Nice accomodation with kitchen and amazing breakfast
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night

    Smell on the floor is as in Indian student hostel, air conditioning is clogged with dirt and dust directly in the room, also air conditioning is very loud.

    Very good accommodation with kitchen that includes dishes, dish-washing machine and all you need to stay. Pool is okay, but no so warm as for us. Breakfast is awesome.

    Stayed in September 2023

  • Reviewed: 25 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Non-Smoking One Double Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Poor cleaning, carpets and floor in general... elevator, halls, room, bathroom.

    Good beds, good breakfast.

    Stayed in August 2023

  • Reviewed: 9 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Premium One-Bedroom King Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    They didn't give me a receipt. They told me I should get one from Booking.com. this never happened at any other hotel. I would like Booking.com to send me my receipt please.

    First floor nearby door. My husband has trouble walking, and it made the access to our car more doable.

    Stayed in August 2023

  • Reviewed: 6 August 2023

    8.0
    Very good
    • Family with young children
    • Non-Smoking One Double Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The dog barking in the room next to us

    Stayed in July 2023

  • Reviewed: 23 July 2023

    8.0
    Kind of good
    • Leisure trip
    • Family with young children
    • Double Suite with Two Double Beds - Disability Access/Non-Smoking
    • Stayed 9 nights
    • Submitted via mobile

    The hotel is far from any services and restaurants, and there is no reserves for electricity, as happened on Thursday, 20:70, about us, electricity has been turned off over 12 hours

    Room space is good Breakfast is good, but it's preferable to put the label over the plate for what it has

    Stayed in July 2023

  • Reviewed: 10 July 2023

    8.0
    Very much what you would expect from this hotel group. Good, clean, comfortable room.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very spacious rooms, well equipped.

    Stayed in June 2023

  • Reviewed: 7 July 2023

    7.0
    Not worth the price
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 3 nights
    • Submitted via mobile

    It was very old and tired and in need of a facelift. A stark contrast to our Hampton in Kittery. The furniture was old and stained…dirty! The kitchen was minimally stocked with silverware, plates.,etc. We thought we would upgrade by choosing your accommodation with a separate bedroom and living area. Not worth the price when it was shabby. The Hampton Inn in kittery was sufficient in term of space…..and it was immaculate!

    The location was excellent for our needs to meet friends in area.

    Stayed in June 2023

  • Reviewed: 22 May 2023

    9.0
    Beautiful and calm hotel. The space is amazing and the facility is excellent.
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 7 nights

    The breakfast is rather monotonous. This could be a little better and healthier!

    I loved the space in my room. Fantastic for holiday travel with family. The location is calm and inviting. It

    Stayed in May 2023

  • Reviewed: 21 May 2023

    9.0
    Relaxing stay
    • Leisure trip
    • Couple
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Great breakfast in the morning! Very comfortable room and close to the mall.

    Stayed in May 2023

Showing 1 – 25

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