60 River Road West, Berlin, MA 01503, United States
#1 of 1 hotels in Berlin
Guests' ChoiceBased on 123 hotel reviews
9.2Cleanliness
9.4
Comfort
9.5
Location
9.0
Facilities
9.4
Staff
9.4
Value for money
8.9
Free WiFi
8.5
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End of dialog contentReviewed: 19 April 2024
Jill
United StatesBuffet breakfast was just ok, def needs improvement.
Friendly staff, very clean, quiet, very comfortable beds.
Stayed in April 2024
Reviewed: 16 April 2024
Dana
United StatesWe tried to go swimming the morning we were checking out, it was the only time we had all weekend, and the pool was closed.
Staff was so friendly and helpful. Room was clean and a good size. Breakfast was delicious
Stayed in April 2024
Reviewed: 28 February 2024
Bertrand
FranceThe tv set was broken (problem with the colours on the screen, images were blue-ish). The breakfast service stops a bit too early for people that are on a vacation trip.
Clean, calm, big room. Free parking. Staff.
Stayed in February 2024
Reviewed: 27 December 2023
Joseph
United StatesNothing
Completely equipped for longer stays. Clean as ca be and excellent facilities.
Stayed in December 2023
Reviewed: 21 December 2023
Lisette
United StatesNothing, I don’t have any negative comments
I loved everything about the place, the only thing I would have loved was to have more variety at breakfast, other than that everything was perfect. My husband and I really enjoyed our stay. Loved our room as well 😀
Stayed in December 2023
Reviewed: 14 December 2023
Haylie
United StatesThe bed was the comfiest bed I’ve ever slept on anywhere! The sofa bed was also extremely comfortable for my daughter and her friend. Very quiet place. Very clean
Stayed in December 2023
Reviewed: 5 December 2023
Nancy
United Stateslocation and large rooms
Stayed in December 2023
Reviewed: 27 November 2023
Maycon
United StatesThey was so amazing with my kids
Stayed in November 2023
Reviewed: 27 November 2023
William
United StatesNormal staffing and normal menu.
Thanksgiving breakfast sucked. Otherwise, breakfast was fine
Stayed in November 2023
Reviewed: 13 November 2023
Glen
United StatesNo complaints!
Very nice suite. Spacious, clean, well appointed. Bed was comfortable.
Stayed in November 2023
Reviewed: 11 November 2023
James
United StatesLittle pricey.
Spacious and new
Stayed in November 2023
Reviewed: 11 October 2023
David
IrelandNothing
Great location, great staff and great value
Stayed in October 2023
Reviewed: 9 October 2023
S
United StatesThe personnel were absolutely the greatest
Stayed in October 2023
Reviewed: 5 September 2023
Michael
United StatesNitpicking now, but bathroom could have been not in main bedroom.
The hotel was excellent. We got a suite due to sleeping issues and we both slept great. Both the bed and sofa bed were extremely comfortable.
Stayed in August 2023
Reviewed: 4 September 2023
Stephen
United StatesLocation to rink. Close
Stayed in September 2023
Reviewed: 1 September 2023
Florence
United StatesLocation was great with a view of the meadow out the east window.
Stayed in August 2023
Reviewed: 27 August 2023
Madeline
United StatesNothing to complain out. Property was great.
Bed was very comfortable and room was very clean. The complimentary breakfast was very good . The staff was great but I must say Savannah at the front desk was exceptional. Thank you for a great stay!
Stayed in August 2023
Reviewed: 16 August 2023
Cicero
United StatesFront desk people were very kind.
Stayed in August 2023
Reviewed: 11 August 2023
Gary
United StatesExcellent assortment for breakfast.
Stayed in August 2023
Reviewed: 27 July 2023
Marie
AustraliaThe lift wasn't working for the duration of the stay, which would present a challenge for persons using assistive devices such as wheelchairs and strollers etc.
It was a great experience. The front office staff were great, very welcoming, attentive, and accommodating. The property was clean and in good repair. The room was a great size. It was also comfortable. Breakfast was good, and staff were actively clearing and cleaning. Good to see!
Stayed in July 2023
Reviewed: 17 July 2023
Christine
United StatesN/A
It was a great getaway with my 8 year old grandson. He loved the pool. Room was clean and perfect with kitchen.
Stayed in July 2023
Reviewed: 13 May 2023
Chaewon
South Koreathe bathroom was just normal. not really modern or good quality but it was clean since we didn’t really expect that much. entire room did smell stinks like smoks but it was okay.
the room was really big compared to other hotels in city like Boston. there was a kitchen- small cooking was available. the breakfast was includable
Stayed in May 2023
Reviewed: 6 May 2023
Tony
United StatesWe didn’t like the breakfast because there weren’t a lot of different choices of things to eat. Plus, there wasn’t a lot of food.
Thé room was absolutely amazing! It felt like we were in a little apartment with everything we need ready for us. The comfort and room was just fabulous.
Stayed in April 2023
Reviewed: 26 April 2023
Madeline
United StatesI thought overall everything was good
clean room and nice lobby
Stayed in April 2023
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