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  5. Reviews of Homewood Suites by Hilton Columbus/Polaris

Reviews of Homewood Suites by Hilton Columbus/Polaris 3 stars

2045 Polaris Parkway, Columbus, OH 43240, United States

#59 of 151 hotels in Columbus

Guests' Choice

Review score

Based on 154 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.3

  • Staff

    8.5

  • Value for money

    8.1

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Just little things like light bulbs out in the room

    Most everything.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Pool area is very warm. Was watching my kids swim and started feeling lightheaded. Small repairs needed in the room such as the shower rod not attached and a handle coming off the door.

    Nice room size. Kitchen had supplies.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 5 nights

    tv remotes to work better and one tv was very dark even after turning up brightness. Have bigger trash cans. could have more linens in kitchen.

    just thought 900 for 5 days was a little high for a small room.

    Stayed in April 2024

  • Reviewed: 6 March 2024

    8.0
    Stay was acceptable upset about the uninformed hold.
    • Leisure trip
    • Group
    • King Studio Suite - Mobility Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    An advance warning

    My only concern was the unexpected $100 hold placed on my card for possible incidents. It is unfair to require a payment or hold without informing individuals in advance.

    Stayed in March 2024

  • Reviewed: 21 December 2023

    8.0
    enjoyed our stay will come again
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    beds were not as comfortable as i like

    it was clean and staff friendly

    Stayed in December 2023

  • Reviewed: 30 October 2023

    8.0
    My first time staying at this hotel. Good experience
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There wasn't anything I didn't like

    Very nice hotel. My to-go place from now on

    Stayed in October 2023

  • Reviewed: 28 August 2023

    8.0
    Good stay.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The pull out couch in the living room was thin and very uncomfortable even after adding extra padding. There are other hotels with better prices if you are shopping around. Wish the bathroom sink area had a door so others could sleep while getting read.

    Location & the size of the rooms. Excellent kitchen. Large indoor pool Quiet rooms

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Pretty good experience with a good breakfast.
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Noisy air conditioning

    Large room Cleanliness

    Stayed in August 2023

  • Reviewed: 15 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nice and clean. Great location. Staff was awesome. I would definitely stay here again!

    Stayed in June 2023

  • Reviewed: 2 March 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    During breakfast time, the breakfast was not fully stocked and it wasn't even busy. Another guest mentioned something to the male desk person and he didn't respond in anyway. But then, another guest who was friends with a staff member came down with her kids and talked to her friend and the next thing you know, the breakfast area was being restocked.

    The staff was friendly, rooms were clean and it was the perfect location.

    Stayed in February 2023

  • Reviewed: 20 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the staff was wonderful and very helpful

    Stayed in February 2023

  • Reviewed: 22 January 2023

    8.0
    it was a great stay
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    my room was a bit cold

    the kitchen and the snack area the pool breakfast

    Stayed in January 2023

  • Reviewed: 5 December 2022

    7.0
    Economical stay
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was extremely warm in shared areas. The room itself was missing a door handle on one of the doors, the pull out bed on the couch was very thin and lumpy. The room looked outdated and showed wear. The pool are is not properly ventilated and is extremely humid and the chlorine smell is very strong.

    The pool is large and heated. The hours that the pool is open are convenient. Location is great for shopping and eating out. Breakfast was very good and had a lot of options.

    Stayed in December 2022

  • Reviewed: 27 November 2022

    8.0
    It was a nice stay.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It was clean, and the room was spacious.

    Stayed in November 2022

  • Reviewed: 27 June 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No working vent in the bathroom. Torn shower curtain. Alot of grout missing in tub. Not enough towels in the room.

    Beds were comfy. Breakfast had a good variety. Front desk friendly.

    Stayed in June 2022

  • Reviewed: 17 May 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Couch was uncomfortable and the TV didn't rotate to be seen from the couch

    Breakfast was well stocked with options. The room was clean and the shower was spacious. Staff was very friendly and courteous

    Stayed in May 2022

  • Reviewed: 11 April 2022

    9.0
    Overall, a very nice place, and great value. Would stay here again.
    • Leisure trip
    • Group
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    There were ants in our room. Many, many ants. None were in the bed, or in the kitchen area, but the sofa & table area were literally infested. And while it may not matter to some, the vanity area was very poorly lit, even with 2 lights available.

    Room was well-appointed & quiet. Front desk staff was friendly & extremely helpful. Breakfast was impressive for a continental-type offering.

    Stayed in April 2022

  • Reviewed: 9 April 2022

    9.0
    Homewood suites is wonderful
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    The location

    Beautiful and comfortable room very nice staff Very good breakfast

    Stayed in April 2022

  • Reviewed: 28 March 2022

    9.0
    Perfect fit for weekend away with my boyfriend.
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I sold my boyfriend on this hotel because of my excitement to use the pool but the day we got in it was just very cold and we didn't last more than 30 minutes. Didn't bother to try again. Would've been great to have a hot tub since the pool isn't heated. The tvs in the rooms aren't in the most convenient placement but it works since there are two. One last thing is that it would've been nice to have more choices at breakfast but not a deal breaker.

    Loved the room! It was great to have a small kitchen. Bathroom is a good size. I like that the sink and mirror are separate from the toilet and shower. Slept like a baby in our king size bed. Also we were on the 4th floor and didn't hear any excessive noises in the hall or rooms next to us. Also we're able to get extra towels very easily. Breakfast tasted good and was convenient.

    Stayed in March 2022

  • Reviewed: 28 March 2022

    7.0
    Good
    • Business trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check in was @ 3, we got there at 4:15, went to our assigned room and it was still being cleaned.

    Breakfast was yummy, bed was comfortable. Shower was nice.

    Stayed in March 2022

  • Reviewed: 21 February 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    smelled like weed in the hallways

    nice room

    Stayed in February 2022

  • Reviewed: 18 February 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Normally they have the Hilton mattresses that are extremely comfortable . This one wasnt as good. And the indoor pool was really cold .

    Friendly staff and clean .

    Stayed in February 2022

  • Reviewed: 23 December 2021

    9.0
    For the price, it was worth it and we will definitely be staying again in the future.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We came down to breakfast 30 minutes before it was over and some items ran out. They weren’t replenished either due to staff shortage or because it was close to the ending time but that was disappointing

    I loved our suite, the property was clean and in a great location. We had shopping and food all around us and easy access to the Highway.

    Stayed in December 2021

  • Reviewed: 23 December 2021

    9.0
    I was definitely stay here again. Great location to IKEA and shopping area. Breakfast clued it from 7 to 10 AM and it wa
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No tub 😩 (Only available in handicap rooms) but the walk-in should was nice Room had stale fishy musty odor🧐 (from previous tenant) sprayed the room with my own Lysol disinfectant also burn the candle and let the bathroom vent running for hour to to help clear it out. I always carry my own disinfectant wipes. When I wipe down the toilet underneath had a small urine stain

    ⭐️⭐️⭐️⭐️Floor lay out was nice. Comfortable sitting area w two televisions loved the FULL kitchen & the bathroom sink vanity area

    Stayed in December 2021

Showing 1 – 25

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