2045 Polaris Parkway, Columbus, OH 43240, United States
#59 of 151 hotels in Columbus
Guests' ChoiceBased on 154 hotel reviews
8.2Cleanliness
8.4
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.5
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 22 April 2024
Kat
United StatesJust little things like light bulbs out in the room
Most everything.
Stayed in April 2024
Reviewed: 14 April 2024
Olivia
United StatesPool area is very warm. Was watching my kids swim and started feeling lightheaded. Small repairs needed in the room such as the shower rod not attached and a handle coming off the door.
Nice room size. Kitchen had supplies.
Stayed in April 2024
Reviewed: 11 April 2024
Carle
United Statestv remotes to work better and one tv was very dark even after turning up brightness. Have bigger trash cans. could have more linens in kitchen.
just thought 900 for 5 days was a little high for a small room.
Stayed in April 2024
Reviewed: 6 March 2024
Lydia
United StatesAn advance warning
My only concern was the unexpected $100 hold placed on my card for possible incidents. It is unfair to require a payment or hold without informing individuals in advance.
Stayed in March 2024
Reviewed: 21 December 2023
Tonya
United Statesbeds were not as comfortable as i like
it was clean and staff friendly
Stayed in December 2023
Reviewed: 30 October 2023
Kishia
United StatesThere wasn't anything I didn't like
Very nice hotel. My to-go place from now on
Stayed in October 2023
Reviewed: 28 August 2023
Stacy
United StatesThe pull out couch in the living room was thin and very uncomfortable even after adding extra padding. There are other hotels with better prices if you are shopping around. Wish the bathroom sink area had a door so others could sleep while getting read.
Location & the size of the rooms. Excellent kitchen. Large indoor pool Quiet rooms
Stayed in August 2023
Reviewed: 15 August 2023
Larry
United StatesNoisy air conditioning
Large room Cleanliness
Stayed in August 2023
Reviewed: 15 June 2023
Stepro
United StatesNice and clean. Great location. Staff was awesome. I would definitely stay here again!
Stayed in June 2023
Reviewed: 2 March 2023
Nicole
United StatesDuring breakfast time, the breakfast was not fully stocked and it wasn't even busy. Another guest mentioned something to the male desk person and he didn't respond in anyway. But then, another guest who was friends with a staff member came down with her kids and talked to her friend and the next thing you know, the breakfast area was being restocked.
The staff was friendly, rooms were clean and it was the perfect location.
Stayed in February 2023
Reviewed: 20 February 2023
Kristen
United Statesthe staff was wonderful and very helpful
Stayed in February 2023
Reviewed: 22 January 2023
Anthony
United Statesmy room was a bit cold
the kitchen and the snack area the pool breakfast
Stayed in January 2023
Reviewed: 5 December 2022
Rachel
United StatesIt was extremely warm in shared areas. The room itself was missing a door handle on one of the doors, the pull out bed on the couch was very thin and lumpy. The room looked outdated and showed wear. The pool are is not properly ventilated and is extremely humid and the chlorine smell is very strong.
The pool is large and heated. The hours that the pool is open are convenient. Location is great for shopping and eating out. Breakfast was very good and had a lot of options.
Stayed in December 2022
Reviewed: 27 November 2022
Jill
United StatesIt was clean, and the room was spacious.
Stayed in November 2022
Reviewed: 27 June 2022
Brenda
United StatesNo working vent in the bathroom. Torn shower curtain. Alot of grout missing in tub. Not enough towels in the room.
Beds were comfy. Breakfast had a good variety. Front desk friendly.
Stayed in June 2022
Reviewed: 17 May 2022
Jason
United StatesCouch was uncomfortable and the TV didn't rotate to be seen from the couch
Breakfast was well stocked with options. The room was clean and the shower was spacious. Staff was very friendly and courteous
Stayed in May 2022
Reviewed: 11 April 2022
Chandra
United StatesThere were ants in our room. Many, many ants. None were in the bed, or in the kitchen area, but the sofa & table area were literally infested. And while it may not matter to some, the vanity area was very poorly lit, even with 2 lights available.
Room was well-appointed & quiet. Front desk staff was friendly & extremely helpful. Breakfast was impressive for a continental-type offering.
Stayed in April 2022
Reviewed: 9 April 2022
Maria
United StatesThe location
Beautiful and comfortable room very nice staff Very good breakfast
Stayed in April 2022
Reviewed: 28 March 2022
Jacobs
United StatesI sold my boyfriend on this hotel because of my excitement to use the pool but the day we got in it was just very cold and we didn't last more than 30 minutes. Didn't bother to try again. Would've been great to have a hot tub since the pool isn't heated. The tvs in the rooms aren't in the most convenient placement but it works since there are two. One last thing is that it would've been nice to have more choices at breakfast but not a deal breaker.
Loved the room! It was great to have a small kitchen. Bathroom is a good size. I like that the sink and mirror are separate from the toilet and shower. Slept like a baby in our king size bed. Also we were on the 4th floor and didn't hear any excessive noises in the hall or rooms next to us. Also we're able to get extra towels very easily. Breakfast tasted good and was convenient.
Stayed in March 2022
Reviewed: 28 March 2022
Timothy
United StatesCheck in was @ 3, we got there at 4:15, went to our assigned room and it was still being cleaned.
Breakfast was yummy, bed was comfortable. Shower was nice.
Stayed in March 2022
Reviewed: 21 February 2022
Weisgarber
United Statessmelled like weed in the hallways
nice room
Stayed in February 2022
Reviewed: 18 February 2022
Russell
United StatesNormally they have the Hilton mattresses that are extremely comfortable . This one wasnt as good. And the indoor pool was really cold .
Friendly staff and clean .
Stayed in February 2022
Reviewed: 23 December 2021
Rion
United StatesWe came down to breakfast 30 minutes before it was over and some items ran out. They weren’t replenished either due to staff shortage or because it was close to the ending time but that was disappointing
I loved our suite, the property was clean and in a great location. We had shopping and food all around us and easy access to the Highway.
Stayed in December 2021
Reviewed: 23 December 2021
Alice
United StatesNo tub 😩 (Only available in handicap rooms) but the walk-in should was nice Room had stale fishy musty odor🧐 (from previous tenant) sprayed the room with my own Lysol disinfectant also burn the candle and let the bathroom vent running for hour to to help clear it out. I always carry my own disinfectant wipes. When I wipe down the toilet underneath had a small urine stain
⭐️⭐️⭐️⭐️Floor lay out was nice. Comfortable sitting area w two televisions loved the FULL kitchen & the bathroom sink vanity area
Stayed in December 2021
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