2747 North Stemmons Freeway, Dallas, TX 75207, United States
#75 of 171 hotels in Dallas
Guests' ChoiceBased on 186 hotel reviews
8.0Cleanliness
8.5
Comfort
8.7
Location
8.6
Facilities
8.4
Staff
8.4
Value for money
8.1
Free WiFi
7.3
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End of dialog contentReviewed: 28 April 2024
Jennifer
United StatesThis shouldn’t be a pay to park hotel. They don’t provide parking passes for people to hang or display on their dashboards to keep track, so anyone can park and leave freely even if not a hotel guest. Upon checkout I was asked about if we’d had a car there and we were charged (I could’ve simply said no). There was no notification that the pool wasn’t open. Their website says open year round and I specifically booked for the pool. A notice of there being a closure for maintenance during specific dates would have been helpful for me to decide if we wanted to stay there. Was very frustrated to be initially given a king room suite when I specifically booked a double queen for our family of four. Upon returning to front desk to fix the issue, I received a response as if I was wrong, then was told we could be moved to their last double queen suite as if they were doing me a favor. I double checked my booking and it absolutely shows the double queen suite. I’d done a lot of research to find one in that area for our specific dates with a pool only to be given the wrong room to start and learn that the pool was not open/available.
Good location, comfortable beds
Stayed in April 2024
Reviewed: 5 February 2024
Dinah
United StatesParking
Nice acccomodation nice gym
Stayed in January 2024
Reviewed: 22 January 2024
Keith
United StatesThe front desk guy was not friendly. He had an attitude every time we ask for something. But overall it was great. Thank you.
Stayed in January 2024
Reviewed: 11 December 2023
Ulises
VenezuelaVery well located premises, and we loved the hot breakfast
Stayed in November 2023
Reviewed: 3 December 2023
Maren
UruguayI asked for a blanket for the pull out sofa bed and it was never brought to me.
Stayed in November 2023
Reviewed: 25 November 2023
Norma
United StatesMarijuana smoke in hallway
Breakfast was good
Stayed in November 2023
Reviewed: 22 October 2023
Contreras
United StatesBreakfast was sub par but it was better than nothing
Location was good, felt safe and room was in a great spot with plenty of privacy.
Stayed in September 2023
Reviewed: 20 October 2023
Rosa
United StatesAc was not working right My family got sick from the mildew in the ac vent . Stop charging for parking .
The area was nice but too much noise freeway right next to it .
Stayed in October 2023
Reviewed: 30 September 2023
Michael
United StatesNothing at all. It was great
The cleanliness of the hotel
Stayed in September 2023
Reviewed: 26 September 2023
Annalotta33
GermanyWould have appreciated a more frequent house-keeping interval!
Great room and very friendly staff. Location was close to all the sites I wanted to visit. Great that they separately collect recycling trash.
Stayed in September 2023
Reviewed: 10 September 2023
Debra
United StatesMaintenance. Maybe more of a cosmetic complaint. The ceiling had paint coming off, it's like the popcorn ceiling layer, right by an air vent. It was hanging from the ceiling. And there were two huge stains on the floor as you left the room. Other than that, I have no complaints.
I loved this place. It felt like we were being welcomed home with how nice the lobby and the breakfast area looked. Our room was a 2 bedroom suite. So spacious. So clean.
Stayed in September 2023
Reviewed: 9 September 2023
Camilla
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 4 September 2023
Issac
United StatesFreeway noise
Breakfast
Stayed in September 2023
Reviewed: 22 August 2023
Cindy
United StatesThe outside traffic was very noisy
Size of room
Stayed in July 2023
Reviewed: 13 August 2023
Matthew
United StatesFees, pool was a little dirty.
Location was nice. Even with fees, seemed like a bargain with pets.
Stayed in August 2023
Reviewed: 7 August 2023
Jeanne
United StatesThe whole place was very nice
Stayed in August 2023
Reviewed: 31 July 2023
Deborah
United StatesNo housekeeping every day. We have stayed at this property many times and it was disappointing to only have housekeeping every 3rd day. There is a sign in the bathroom that we can ask to have someone come in and refresh but we were not told that at check in. If you want clean towels you have to take your old ones to the front desk and exchange. They were out of wash cloths twice when I asked.
Very clean, spacious rooms, convenient location
Stayed in July 2023
Reviewed: 24 July 2023
Donna
United StatesWell we were on the 7th floor and the AC wasn’t cool. 79 degrees was too hot to sleep. So if you stay don’t let them put you on the 7th floor in the summer. But we did get a different room the second night and it was nice and cool. The beds aren’t comfortable. But the staff was very nice.
It was clean
Stayed in July 2023
Reviewed: 21 July 2023
Bethan
United StatesHow close it was to my medical appointmentM
Stayed in July 2023
Reviewed: 4 June 2023
Gates
United StatesNA
2 TVs and a very comfortable sofa.
Stayed in June 2023
Reviewed: 24 May 2023
Gloria
United Statesnothing
when we arrive the hotel offered a dinner a was 😄
Stayed in April 2023
Reviewed: 22 April 2023
Douglas
United StatesNo liquid soap in the bath. Elevator was very slow.
Location to Love Field was great, and the room felt like home! Staff was friendly and kind.
Stayed in April 2023
Reviewed: 3 April 2023
Catarino
United StatesDidn't get a disabled room
The room was delightful
Stayed in March 2023
Reviewed: 2 April 2023
Brikia
United Statescould stand some upgrades and be a little cleaner
centrally located, close to downtown Dallas and major Interstate freeways
Stayed in March 2023
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