9450 Katy Freeway , Houston, TX 77055, United States
#7 of 437 hotels in Houston
Guests' ChoiceBased on 571 hotel reviews
9.1Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.3
Staff
9.2
Value for money
9.2
Free WiFi
8.8
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End of dialog contentReviewed: 15 May 2024
Hernandez
United StatesNone to talk about dislikes!
Overall good experience!
Stayed in April 2024
Reviewed: 12 May 2024
Jessie
United StatesFriendly, attentive staff. Inexpensive, great location.
Stayed in May 2024
Reviewed: 10 May 2024
Tom
United StatesNo bath but there was a bath in the picture I believe
Stayed in May 2024
Reviewed: 7 May 2024
Ricardo
BrazilVery nice breakfast. Very nice staff team
Stayed in May 2024
Reviewed: 6 May 2024
Justice
United StatesGreat, I just don’t think you need three hotels in the same area I personally thought it was difficult to locate.
Stayed in May 2024
Reviewed: 2 April 2024
Lady
United StatesCouldn't light candles
Everything
Stayed in April 2024
Reviewed: 30 March 2024
Gemar
United StatesI haven't received my 150 deposit back
Stayed in March 2024
Reviewed: 25 March 2024
Angelika
United StatesThere wasn't anything that I didn't like, everything was clean, check in was smooth. The location of our room was perfect.
The price! It was extremely affordable for all the amenities that were offered. Our room smelled amazing when we walked in. This is the first hotel room EVER, that I didn't have to use my own air freshener to remove that stale smell that meets you at the door! I was pleasantly surprised by that.
Stayed in March 2024
Reviewed: 18 March 2024
Shante
United StatesTV wasn’t a smart tv to be able to access your streaming services, sofa material not the most comfortable but the pullout bed was superb.
Cleanliness, staff’s hospitality, comfortability, great shower
Stayed in March 2024
Reviewed: 16 March 2024
Rodney
United Statesparking
breakfast was good
Stayed in March 2024
Reviewed: 16 March 2024
Jay
United StatesNeed smart Tvs
Staff was exceptionally nice and hospitable
Stayed in March 2024
Reviewed: 14 March 2024
Roberto
United StatesMattress. Have to be excellent.
Price and location room size.
Stayed in March 2024
Reviewed: 12 March 2024
Francisca
SpainEverything was great and Aaron super friendly.
Stayed in March 2024
Reviewed: 11 March 2024
Reggie
United StatesI wasn't crazy about the pillows or how hard the sofa was, but neither of these elements negatively impacted my stay.
I loved all the amenities that came with my room. Never been to a hotel which had a stove top, dishwasher, and full refrigerator, that was awesome. I requested a first floor room, and was accommodated with that request. I was texted by Sean and Aaron throughout my stay consistently checking on me and making sure I had everything and that I was enjoying my stay. This was a plus because I've never experienced this level of concierge service when staying at a hotel. I work in customer service and customer service a big deal to me. This experience by far exceeds my expectations. When I return, I definitely will be a repeat customer. I had an issue with my TV and not being able to turn it on, called front desk and they sent maintenance in within 5 mins of my call. Thanks for such an amazing experience.
Stayed in March 2024
Reviewed: 1 March 2024
Valeria
United StatesSmell of the room. Not sure if smells like weed- or -wood surface cleaner product. Not a pleasant smell. Lobby and hallway smell fine except for the room.
Breakfast Location Friendly Stuff Gym Laundry machine Room space/clean/updated
Stayed in February 2024
Reviewed: 12 February 2024
Martha
United StatesNothing that we can think of, it was nice, comfortable and for our peace of mind, pet friendly
Ir was clean and comfortable and we were very happy that it was pet friendly
Stayed in February 2024
Reviewed: 30 January 2024
Paul
United StatesFront desk staff was very helpful and friendly.
Stayed in January 2024
Reviewed: 27 January 2024
Matishia
United StatesEverything was great
Clean nice size room
Stayed in January 2024
Reviewed: 18 January 2024
Erica
United StatesNon
Convenient location, nice and clean rooms
Stayed in January 2024
Reviewed: 15 January 2024
Monica
United StatesBreakfast was ok. The quality of ingredients was just ok.
the rooms were spacious and comfortable
Stayed in December 2023
Reviewed: 19 December 2023
Susana
United StatesI loved everything about the property. No complaints.
Staff was very friendly, it was a nice, clean hotel
Stayed in December 2023
Reviewed: 11 December 2023
Allen
United StatesBreakfast is very variety and delicious. Location is better than what I expected. As I reflect the room rate is incorrect after check out several hours later, the recipient fix the problem immediately.
Stayed in December 2023
Reviewed: 7 December 2023
Matthew
United StatesThe room was clean, well maintained, and comfortable. The staff was efficient, helpful, and friendly. Cleaning staff did an excellent job daily. The front desk staff went out of their way to help us and be friendly.
Stayed in December 2023
Reviewed: 6 December 2023
Kathy
United StatesNothing!
Friendliness & service
Stayed in December 2023
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