400 River Market Avenue, Little Rock, AR 72201, United States
#15 of 64 hotels in Little Rock
Guests' ChoiceBased on 176 hotel reviews
8.5Cleanliness
8.8
Comfort
8.7
Location
9.0
Facilities
8.6
Staff
9.0
Value for money
8.3
Free WiFi
7.9
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End of dialog contentReviewed: 25 May 2024
Evelyn
GermanyNothing to report
The hotel was very located in the center of Little Rock to walk the River Market area. Very nice suite and very friendly staff. The breakfast was very good. parking garage close to the hotel
Stayed in May 2024
Reviewed: 9 May 2024
Doyle
United StatesLocation
Clean and comfortable
Stayed in May 2024
Reviewed: 27 April 2024
Tracey
United StatesThe only thing I would have preferred was to have the parking garage connected to the hotel via a covered walkway since it rained during part of our stay.
Everything was great about our stay. The staff was exceptionally friendly. The ladies tending to the breakfast area were very nice and welcoming.
Stayed in April 2024
Reviewed: 15 April 2024
Brandi
United StatesI don’t think I was fully aware it would be like that but we made it work. Outside of that, the stay was great.
The staff was great, the property was wonderful as well. Tamika was amazing. I didn’t get to meet her in person but she really helped with our reservation changes. Top notch. It was only challenging with parking. Will definitely select this property again in the future.
Stayed in April 2024
Reviewed: 29 March 2024
Laura
United StatesSome of the silverware was not clean. That wasn't good. I didn't like that we were charged for parking, and we didn't know up front. Also, there was a 50 dollar hold placed with our payment, that wasn't explained before hand either. I was expecting to pay $134, and wound up paying more. I wouldn't have minded if I had been made aware first.
Sadly, we didn't get to try breakfast. We loved the room, and the bed was comfortable. The lady at the front desk was very helpful. Overall, it was enjoyable.
Stayed in March 2024
Reviewed: 25 March 2024
Kimiko
United StatesNo complaints
The staff was so nice and respectful
Stayed in March 2024
Reviewed: 25 March 2024
Steven
United StatesI liked everything about this hotel.
The breakfast was good, and hot.
Stayed in March 2024
Reviewed: 16 March 2024
Joan
United StatesFront desk could have provided more instruction as to how to use the elevator. Another guest helped us. And then we helped others later. But the person that checked us in was in training. The trainer could have explained things perhaps.
Location is excellent! The person that worked the social time Wednesday evenings and the breakfast in the morning was outstanding.
Stayed in March 2024
Reviewed: 13 March 2024
Mariafabulous
United StatesSpacious room
Stayed in March 2024
Reviewed: 8 March 2024
Philip
United StatesNo bar
Comfortable
Stayed in March 2024
Reviewed: 5 March 2024
Joe
United StatesEvery staff member we encountered was incredibly happy and helpful. They all would go the extra step to ensure the quality of stay was excellent. Their cheerful attitude and smiles really set them apart!
Stayed in March 2024
Reviewed: 25 February 2024
Brittany
United StatesI didn’t like that I got charged for 2 cars parking in the garage and only had 1
Stayed in February 2024
Reviewed: 19 February 2024
Winona
United StatesRoom didn't feel that clean. Our bed had ripped sheets. Wall chargers didn't work. Bathroom was dirty in the corners.
Convenient location, free breakfast, kitchenette helped since we had kids.
Stayed in February 2024
Reviewed: 19 February 2024
Kayla
United StatesThe bed was super comfy!
Stayed in February 2024
Reviewed: 16 February 2024
Michael
United StatesN/A
It was clean and inviting.
Stayed in February 2024
Reviewed: 11 February 2024
Brenda
United StatesN/A
Staff was excellent!!
Stayed in February 2024
Reviewed: 11 February 2024
Brenda
United StatesN/A
Staff was excellent!!
Stayed in February 2024
Reviewed: 9 January 2024
Perry
United StatesThey were very helpful.
Stayed in January 2024
Reviewed: 13 December 2023
Tonya
United StatesEverything was good. I just love the hospitality. My room was very comfortable. The bed was the bomb I slept so good. The landscaping is beautiful. I love the atmosphere of the hotel.. I will be back. God bless 🙏🏽
Stayed in November 2023
Reviewed: 4 August 2023
Jorge
United StatesI liked it
It was good
Stayed in July 2023
Reviewed: 30 July 2023
Stephanie
United StatesDid not know we had to pay extra to park our car until we arrived. Night staff wasn’t friendly. Elevator floor was broken, only one elevator worked and it was extremely slow.
Beds were comfortable
Stayed in July 2023
Reviewed: 10 July 2023
Robert
United StatesFront desk staff was not very friendly. We spoke to 2 different front desk agents, and both were not very friendly. When we approached them, they seemed to be bothered by guests. Hotel had only one elevator working, so to get on the elevator, it was a long wait at times. When we go to the room, one of the dressers had a loose handle on the drawers. The TV in the living area also didn't work. Maintenance eventually fixed the problems.
Location of the hotel was great! Major attractions were within walking distance. Shantel, also known as Shanny Mae, was awesome! She was working the breakfast area, but she made sure all of our needs were taken care of and addressed. She was great!
Stayed in July 2023
Reviewed: 11 June 2023
Jacquekee
United Statesthe location was convenient
Stayed in May 2023
Reviewed: 20 April 2023
V
United StatesI didn't get the room I originally booked. I booked a double bedroom I was put in a king. My rooms weren't ready til 7ish. The air would not work inside the room. The hotel didn't offer any accommodations. They say that they were going to issues a refund but never did. This is around the time the tornado hit. The elevator was not working properly 😐 so we had to use the stares.
I liked the bed and the kitchen.
Stayed in April 2023
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