The pricing is high. I’ve stayed in other hotels which were just as good or if not better for less. And this is our second time here and the pool is ice cold. There is no warmth to be able to get in the darn thing. Like standing outside in the winter.

The breakfast was good. Rooms very clean and comfortable.

Stayed in April 2024

Nothing

Amazing

Stayed in April 2024

Booking did not notify that I paid through them so I was charged twice

Good breakfast

Stayed in April 2024

I booked a handicap room. I was a bit disappointed to find out that the tub was not a walk-in shower type but a regular tub and that it did not have a handheld shower spray. It was impossible for me to get my mom who is in a wheelchair in the tub to bathe. A handheld showerhead is essential for handicap rooms. Also, the TVs were old and there was no guide to let you know what to find on the channels. It would have been nice to have smart TVs. Especially it being a Hilton family hotel, I was expecting a little bit more updated tvs.

I loved the large suite with the kitchenette and living room area. We were staying in the room for six days and not venturing out because I had my 92-year-old mother with us. We had taken her out of her retirement center for this visit. We live out of state and to visit her, we needed a larger, comfortable place to stay, and this was ideal for us. The staff was absolutely superb! I cannot say enough about how wonderful they were. And also, the breakfast was more than you can ask for. There were many choices and always enough available even if you came down right before they were going to stop serving.

Stayed in March 2024

There was no problem maybe a little expensive but it was holiday

Very clean and low key

Stayed in January 2024

The room was really nice, clean and large enough for me and my family to feel comfortable. The staff is amazing!! I will be staying here again in the future.

Stayed in December 2023

Property was clean and comfortable. We arrived late and Deb was friendly and welcoming.

Stayed in December 2023

Rooms could be more soundproof

Clean. Comfortable. Friendly staff. Decent breakfast.

Stayed in December 2023

The bed could have been a little softer. Other than that, there wasn't anything we didn't like.

This hotel by far is the best in this area. My husband and I have stayed at pretty much all the area hotels since our son goes to school in Utica. The reception desk had friendly people, the hotel was clean and the room was really nice. We stayed in a king studio and were not disappointed. The bed could have been a little softer, I'm like the princess and the pea, but my husband usually likes a hard bed but complained about this one. We didn't have a chance to enjoy the breakfast buffet but it looked like there was a variety of food. The coffee was excellent! And I was so happy they had my French vanilla creamer.

Stayed in November 2023

Rooms a little dated and dusty but no big deal

Good sized rooms

Stayed in October 2023

The road leading to the property was very dark.

Easy to find, clean and well lit

Stayed in October 2023

My neighbors above ne were very loud late at night.

The breakfast was excellent.

Stayed in August 2023

Descent breakfast. Bed was comfortable

Stayed in July 2023

rien à dire

plus que parfait

Stayed in July 2023

I cannot think of a thing.

Everything about our room was perfect - the office table was adjustable, the bed was big and comfortable, the shower was roomy with a wall notch for shaving, the couch was classy, but reinforced with colored stitching on the cushions to delay wear-and-tear since it was a dog-friendly room. The property was beautifully landscaped and easily accessible for people with pets.

Stayed in July 2023

No cons. Everything was amazing!!

The staff is super friendly. That evening they had beer and wine (2 drinks of each) free. Smores outside on the patio. Very clean. We had a room with 1 king bed and a sofa bed in the living room area, now my kid doesn't want any other setups. She forgot her blanket in the room and they mailed it back to our house.

Stayed in June 2023

Pool was cloudy but it was the only thing

The wendsday manager snack 530 730 very nice touch and the smores at night and also the grills outside

Stayed in June 2023

the pool could have used some attention. it was very cloudy. other than that everything was super!

we loved that it was off the beaten path but still close to a lot of things. it was very private.

Stayed in June 2023

Very clean! Excellent service and breakfast

Stayed in May 2023

Pillows

Everything

Stayed in May 2023

Nothing

The facility is newer and rooms were nicely decorated and super clean. Modern furnishings. Staff at all levels were excellent especially the front desk.

Stayed in May 2023

Hotel is immaculate. Staff is Incredibly friendly. Always love staying here.

Stayed in April 2023

Beautiful hotel! Loved the secluded location! Very close to everything. Staff were amazing. Shout out to Dyrell and Deb! Breakfast was delicious. The indoor pool was refreshing. Absolutely love the big fire pit on the patio. 10/10.

Stayed in April 2023

Staff were so friendly and accommodating! Place was clean! Suite was beautiful!

Stayed in March 2023