2001 East Highland Avenue, Camelback East, Phoenix, AZ 85016, United States
#63 of 131 hotels in Phoenix
Guests' ChoiceBased on 69 hotel reviews
8.2Cleanliness
8.3
Comfort
8.5
Location
9.0
Facilities
8.2
Staff
8.9
Value for money
7.9
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 7 May 2024
Eunice
United StatesWould suggest to add a variety of food items for breakfast
Everything was great,Kindly staff,clean and quiet environment. Good breakfast too
Stayed in May 2024
Reviewed: 2 September 2023
Shelley
United StatesThe hotel charged so did booking.com. How do I fix this?
Stayed in August 2023
Reviewed: 17 August 2023
Janet
United StatesPleasant, welcoming staff
Convenient location
Stayed in August 2023
Reviewed: 18 July 2023
Charles
United StatesThe water in the water fountains wasn’t cold enough.
Great location; friendly and helpful staff; clean and comfortable
Stayed in July 2023
Reviewed: 3 July 2023
Leonel
United StatesVariety of breakfast options.
Stayed in July 2023
Reviewed: 24 April 2023
Silvio
United StatesHonestly, just to be picky the only thing was that the room doors didn’t have anything to slow the closing so every time anyone left their room, BAM!!!
location, location location.
Stayed in April 2023
Reviewed: 26 March 2023
Kenna
United Statesdated but it’s okay
location is good
Stayed in March 2023
Reviewed: 13 March 2023
Denise
United StatesRoom needs fresh paint. Gray color is dreary and makes room drab. Couch and chair in room were dirty and need to be updated. Expensive pricing for the size of the room.
Lobby and breakfast area were very nice.
Stayed in March 2023
Reviewed: 29 January 2023
Steve
United StatesThere was a barking dog across the hall, and some inappropriately loud guests, but I don't know what you can do about that. One night there was a loud, evening event in the "function room' which we hadn't realized was next to our room. If I had noticed that, I may have asked for a different room.
The breakfast was consistently excellent. The worker in charge of the breakfast was amazing. He was constantly re-filling and cleaning up the area. We also appreciated the staff's willingness to do frequent, thorough housekeeping in the room.
Stayed in January 2023
Reviewed: 14 October 2022
Sakshi
United Statesthey had a cleaning policy only every 4th day which was strange to me . if you really wanted cleaning services you could ask for it at the desk , but I was staying there for 5 days and would have liked someone to come clean the bathroom atleast
The staff was great and welcoming , and the property was nice . The rooms were a good size and all the amenities were great Had a great breakfast spread very well located right next to the strip mall and a lot of restaurants and stores
Stayed in October 2022
Reviewed: 20 July 2022
Renee
United StatesI didn't get room cleaned when I asked for it and I also reported that my bathroom sink hot water knob was leaking and it wasn't repaired.
The location, hotel was 10 minutes from my sons apartment. It was also close to strip malls and places to eat, close to the freeway.
Stayed in July 2022
Reviewed: 2 September 2021
Billrad9
United Statesi have stayed at several home wood suites over the years and this one did not hold up to the standard. I am sure the pandemic did not help but the room was average at best for a suite. The what was included as meals were sub par. pricing needs to be adjusted to reflect the value you are getting based on the pandemic restrictions.
Stayed in August 2021
Reviewed: 5 August 2021
Stephanie
United StatesIt was very nice just needs a little update power sockets in living room area need replaced and vacuumed a little better. Suit 116
Stayed in July 2021
Reviewed: 27 June 2021
Melanie
United StatesCold breakfast.
Stayed in June 2021
Reviewed: 24 June 2021
Bp
United StatesWe were looking forward to going for a swim to cool off from the heat but what a disappointment when we got to the pool. The water was murky and we couldn’t even go in. Everyone that came to the pool just looked at the water and left.
Large clean suite, breakfast was included in the package and it was delicious.
Stayed in June 2021
Reviewed: 21 December 2023
Shelley
United StatesNot a very good deal, expensive
Location
Stayed in December 2023
Reviewed: 23 September 2023
Gia
United StatesNo complaints
The chef was AMAZING, prompt, professional, clean, and was just on point all around!! Great service!!
Stayed in August 2023
Reviewed: 22 June 2023
Aaron
United StatesI made a mistake and booked the wrong night, the staff went above and beyond to help me switch it.
Stayed in June 2023
Reviewed: 8 May 2023
Christen
United Statesn/a
n/a
Stayed in May 2023
Reviewed: 1 August 2022
Haro
United StatesBreakfast was good and Location was perfect 🥰
Stayed in August 2022
Reviewed: 6 January 2022
Mary
United Statesthe toilet didn’t flush properly
location and clean!
Stayed in January 2022
Reviewed: 3 January 2022
Cindy
United StatesClose to where I needed to be and was quiet
Stayed in January 2022
Reviewed: 13 October 2021
Francesca
United StatesI thought everything was great!
The staff was very accommodating
Stayed in October 2021
Reviewed: 6 August 2021
Rhett
United StatesMy disappointment is two fold first, I came to relax and enjoy the sun by the pool , something I craved and looked forward to for a long time, A great first day was followed by grumblings the second day directed rather crudely to myself the guest in the pool almost as if I was somehow supposed to know that the pool is closed, all of it even the chaise lounge chairs and yes I must get out now . Conversation with the desk explained the pool is closed all week long and that yes I should know this since it was on the website. I tried explaining I used a third party in the booking process so they neglected in informing me,. I took pictures and those will be added to pictures of my bedside. I feel that my booking should come with the primary trust and hope that my room and particularly bedside table area be clean and disenfected during these times especially. Well pictures show what was five or six alcohol prep pads of the type people use prior to injecting drugs. when my cord to a small entertainment module or small music box fell behind that same area it was with complete disgust as pubic hair , hairs, and I don't want to guess the others ) pics will suffice) came up stuck to the cord which I had to disinfect and clean the stick material and yuck off of it and it was easy to do . I'm disgusted and very very disapointed
The breakfast was actually very good , both in quality as well as variety, there were not the normal disappointments that too often come with grab and go Hotel breakfasts , the (still hungry) rumblings of a stomach2
Stayed in July 2021
Showing 1 – 25
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