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Reviews of Homewood Suites by Hilton Dover - Rockaway 3 stars

2 Commerce Center Drive, Dover, NJ 07801, United States

#2 of 2 hotels in Dover

Guests' Choice

Review score

Based on 111 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 1 December 2023

    8.0
    Well managed hotel
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Wish they had waffles at the breakfast buffet.

    The staff was excellent. Despite it being a holiday weekend they went above and beyond. Very pleasant.

    Stayed in November 2023

  • Reviewed: 11 October 2023

    7.0
    Convenient
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom could use some updating

    Close to stores, restaurants and freeway Felt like an apartment

    Stayed in October 2023

  • Reviewed: 2 July 2023

    9.0
    Just right.
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with One King and Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    My husband left his AirPods at the pool by mistake and someone took them. This is not the hotels fault but we were disappointed that they did not get returned to lose and found. I also didn’t like how dated the kitchen was. The dish washer did not thoroughly wash the dishes and I had to hand wash them before using every time.

    Big rooms, pool, breakfast, and gym. Loved having two queens and a king in our room.

    Stayed in June 2023

  • Reviewed: 17 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Front entrance is a cobble stone type walkway. Although it's not a huge deal, and it is esthetically nice, it is not very functional to move a luggage rack over - I had to stop twice in the short twenty foot entrance to pick up a piece of luggage from falling on the ground.

    Comfort, amenities, staff, room and cleanliness of the room and hotel.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    8.0
    Very good
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were supposed to have 2 beds and a pull out couch bed. Only had 1 bed and a pull out couch..

    Roo. Was clean and staff was friendly.

    Stayed in April 2023

  • Reviewed: 22 November 2022

    8.0
    great location with roomy options
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    there was a wedding going on and it was loud and very crowded

    loved the location and the side of the room!

    Stayed in September 2022

  • Reviewed: 21 September 2022

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 8 nights
    • Submitted via mobile

    lot of fixtures needed repair

    nice staff…..clean

    Stayed in September 2022

  • Reviewed: 18 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    very neat and clean rooms were well kept

    Stayed in July 2022

  • Reviewed: 16 June 2022

    9.0
    Great Stay!
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    We got upgraded to a better room and the cost was very reasonable. The room was better than I expected and we had a great stay. the staff was friendly and warm

    Stayed in June 2022

  • Reviewed: 27 December 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night

    Room had a bad smell in ti

    Room was nice, but there was a smell in the room, didn’t smell good

    Stayed in December 2021

  • Reviewed: 11 September 2021

    9.0
    We were very happy and satisfied
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hotel could have a small bar

    Breakfast has room for improvement

    Stayed in August 2021

  • Reviewed: 13 August 2021

    9.0
    Total of 5 Nights
    • Family with young children
    • Two Bedroom Suite with One King and Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool was closed, workout room equipment limited, and Manager’s happy hour not offered due to COVID.

    Close to dining and entertainment, shopping. Hotel staff was exceptionally helpful and courteous.

    Stayed in August 2021

  • Reviewed: 19 July 2021

    7.0
    Says breakfast but not really
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Said breakfast was included only had muffins and and breakfast bars plus juice

    Clean nice staff

    Stayed in July 2021

  • Reviewed: 9 May 2024

    10
    Wonderful! Would definitely stay there again😉
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Big group at pool..very loud & splashing! Not the hotels fault though!

    Everything! We had a great stay!

    Stayed in May 2024

  • Reviewed: 25 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I like everything

    Service was great , they treated me like a family It's a pet friendly too

    Stayed in March 2024

  • Reviewed: 22 March 2024

    4.0
    Thanks to your wonderful staff … I overlooked quite a few things
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Put money back into rooms with new linens and furnishing , a deep cleaning and repair bathroom floor … I do have photos to share if you would like to see what I am speaking about …

    The staff , from the young man at the front desk to the lady’s setting up the food and beverages ,your staff is exceptional ! However the room itself was dirty , the furnishings were old and broken or stained . The rugs hadn’t been vacuumed , I took photos because I was disappointed … I didn’t ask for a room change since the room location was ideal because of my disabilities .. needless to say the room was not of Hilton quality I am use to

    Stayed in March 2024

  • Reviewed: 20 February 2024

    10
    Great stay. Great hotel
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The staff and facilities were great. My husband and I traveled with 2 of our grandchildren and the staff was wonderful with them!

    Stayed in February 2024

  • Reviewed: 19 February 2024

    10
    Amazing Stay..
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Everything was great!

    Absolutely everything!! We had an amazing time the room was spacious and clean. location was the best close to every store... The staff from the concierge and housekeeping the breakfast staff, the friendly atmosphere, just amazing. I can't wait to visit next month ..Oops and the Price affordable I can go on a must-see and stay...

    Stayed in February 2024

  • Reviewed: 23 January 2024

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with One King and Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    One of the staff members in the morning on Saturday was not helpful and it rubbed me the wrong way

    The pool was still open and warm for the kids to have fun in. Breakfast was served hot and accommodating to everyone needs

    Stayed in January 2024

  • Reviewed: 31 December 2023

    1.0
    Very nice staff. Low quality 1 star (if even) hotel; needs lots of improvement.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is worn, dirty, and in disrepair. The halls smell like dirty carpet. Even worse, our suite was dirty and smelly. Things were even spoiled, including the paper tv guide—it had sticky brown and clear stains all over it. Disgusting.

    The property’s staff was very professional and kind. I felt very welcome.

    Stayed in December 2023

  • Reviewed: 27 November 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights

    need more toasters was waiting almost 10 minutes to heat my bagel

    Stayed in November 2023

  • Reviewed: 30 October 2023

    10
    love it
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    everything

    Stayed in October 2023

  • Reviewed: 4 September 2023

    6.0
    Questionable cleanliness. Check your room carefully.
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Our room was dirty upon arrival. We walked in to trash in trash can and towels on the floor in the bathroom. The room was partially clean which is disturbing because it makes u wonder what is not done that you can’t see!!!!

    Nice facility

    Stayed in September 2023

  • Reviewed: 6 July 2023

    10
    Clean and Friendly
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was extremely friendly and helpful with anything we needed. The room was extremely clean and organized. One of the nicest, pleasant and cleanest hotels I have ever been to! The location was perfect.. there are a lot of places and convenience around this location that you can go to.

    Stayed in July 2023

Showing 1 – 25

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