10434 Midtown Parkway, Jacksonville, FL 32246, United States
#65 of 166 hotels in Jacksonville
Guests' ChoiceBased on 245 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
7.7
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End of dialog contentReviewed: 7 May 2024
Bsadler0704
United StatesThere was a strong smell in the room. Less noticable when I'd been in the room for a while, but I could never pin point what it was. Friends thought it was a chemical cleaning smell, I thought it was an earthy/moldy smell. BUT I never saw mold anywhere. I'd have liked more pillows and it may be time to replace the pillows. The bathroom and kitchen lighting were very dim. Probably just needed new bulbs.
The location is excellent, breakfast was different each of the 3 days I stayed and was good. The room was well equipped if I had wanted to cook, I could have. All of the staff were super friendly and helpful.
Stayed in May 2024
Reviewed: 6 May 2024
Angela
United StatesBetter mattress and pillows
Location
Stayed in May 2024
Reviewed: 3 May 2024
Connie
United States.
.
Stayed in April 2024
Reviewed: 1 May 2024
Joe
United StatesInstall perimeter cameras
NO OUTSIDE CAMERAS. Vehicle was involved in a hit and run in the parking area. Contacted police but nothing that they could do other than a report. For the money and location, surely they would have had outside security cameras
Stayed in April 2024
Reviewed: 29 April 2024
Nezzie
United StatesTiles on floor in kitchen need to be glued down Vent in shower needs to be fixed The screen going out on tv
Breakfast good. Location good
Stayed in April 2024
Reviewed: 22 April 2024
Brooke
United StatesThe location was perfect and the staff was amazing.
Stayed in April 2024
Reviewed: 1 April 2024
Rowena
United StatesThe handicap shower would not shut off completely so continuous dripping. Staff aware and discount was given.
Location
Stayed in March 2024
Reviewed: 26 March 2024
Ebony
United StatesLeak in room, work out room needed cleaning and upkeep.
Close to shops, comfortable, good safe location.
Stayed in March 2024
Reviewed: 5 January 2024
Wright
United StatesBooking.com over booked and we lost our room!!!! Thank goodness there was a suite that we were able to get for our family! I will never use booking.com’s site again! We traveled from another state for this trip. I made reservations weeks ahead! It was late in the evening when we arrived at the hotel to only find out that we lost our room! I did find it interesting also that no meat was served at breakfast! I wish they would’ve shared that with us while checking in!
Location to shopping and restaurants
Stayed in December 2023
Reviewed: 26 December 2023
David
United StatesThere was a soiled pillow in the closet and only 3 pillows on the bed
Bacon was the best
Stayed in December 2023
Reviewed: 29 October 2023
Christy
United StatesThis hotel was close to everything. Our rooms were clean and the staff was amazing and helpful. We would definitely stay here again!
Stayed in October 2023
Reviewed: 12 July 2023
Juan
United StatesKitchen and the look of the hotel in and out. Breakfast.
Stayed in July 2023
Reviewed: 11 July 2023
Jennifer
United StatesThe pool wasn’t clean & the bed mattress slept horrible
It’s extremely convenient for its location
Stayed in July 2023
Reviewed: 22 May 2023
Gail
United Statesbreakfast - tea bags but no hot water; no decaf coffee available; door to room was difficult to open; rubber trim was peeling around refrigerator door
Staff was friendly
Stayed in May 2023
Reviewed: 18 May 2023
Gladys
United Statesconstruction
the staff and Breakfast
Stayed in April 2023
Reviewed: 15 April 2023
Ty
United StatesHmmmm nothing.
Excellent front desk staff! Great breakfast!
Stayed in March 2023
Reviewed: 9 March 2023
Wayne
United States1 elevator out Bathroom door wouldn't totally shut No luggage trolleys anywhere to be found on checkout
Nice to be close to St Johns Center. Breakfast varied day to day; most days pretty good.
Stayed in January 2023
Reviewed: 6 March 2023
Kasey
United Statespool was a little dirty (leaves).
Breakfast was great & lots of choices. You can not beat the location, walking distance to great restaurants & shopping.
Stayed in March 2023
Reviewed: 7 February 2023
Marie
United StatesThe first floor was under construction and we didn't even have the stairs available for use. construction went on till 11:15 pm on a Sunday till I finally called to say when it would end so I can get some sleep? they stopped shortly afterwards. I was on the 2nd floor and could hear all the sounds of construction.
location
Stayed in February 2023
Reviewed: 22 January 2023
Robin
United StatesWhat I didn't like was the price. Even though I love the location, my room was too small to be $200. But I understand that prices have gone up on everything.
The staff was super nice and inviting. The place was quiet and in the perfect shopping location.
Stayed in January 2023
Reviewed: 13 January 2023
Thethugheart40
United StatesI enjoyed everything
Stayed in January 2023
Reviewed: 11 January 2023
Sherry
United Statesconvenient
Stayed in December 2022
Reviewed: 2 January 2023
Mercyrosell
United Statesun renovation did not say anything on the website
the kitchennette
Stayed in January 2023
Reviewed: 23 December 2022
Stacy
United StatesThe living room and dining room furniture was dingy.
Stayed in October 2022
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