10434 Midtown Parkway, Jacksonville, FL 32246, United States
#61 of 169 hotels in Jacksonville
Guests' ChoiceBased on 243 hotel reviews
7.9Cleanliness
8.2
Comfort
8.2
Location
9.1
Facilities
8.1
Staff
8.7
Value for money
7.8
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End of dialog contentReviewed: 2 February 2023
Brian
United StatesThe first room we were given was under construction when we walked in. Housekeeping helped and said that the front desk was notified that this suite was not ready at the time of check in. We had to move in to a new room. This room was ready, however there was still a dirty towel hanging on the shower. I really hope it was cleaned well. The lights in the bathroom flickered all night long.
Housekeeping were very pleasant and helpful.
Stayed in January 2023
Reviewed: 19 January 2023
John
United Statesconstruction going on, but it wasn’t too bad
location
Stayed in January 2023
Reviewed: 5 January 2023
Sinda
United StatesVery busy location. Great for those wanting to shop and eat out. Unfortunately we found a less traffic way out on our last day.
Staff was very friendly. Rooms were great. Great breakfast. Terrific fresh fruit every morning. Husband loved the meats and eggs. Nice variety of foods at breakfast. They are redoing all the rooms. We were in the older rooms, which were great. Looking forward to seeing the new rooms.
Stayed in January 2023
Reviewed: 2 January 2023
Mercyrosell
United Statesthe check in process
in remodeling and gave us twice wrong room requested
Stayed in January 2023
Reviewed: 3 December 2022
Maureen
United StatesBedding was old, worn and cheap. Mirror in the bathroom did not light up. We have stayed there at least 5 times and this time changed our minds about the 6th!
Location is great. Breakfast was appealing.
Stayed in December 2022
Reviewed: 18 November 2022
Michael
United StatesMy room wasn't ready. I booked it the same day but when we arrived around 5-530 the room was not made available until after 6pm. The staff was helpful but the wait was a bit much fortunately i was too tired to even make a fuss about i just wanted my room.
Breakfast was great, reception was great also. Unfortunately it was too cold for the pool however in amy event the stay was pleasant and would stay again.
Stayed in November 2022
Reviewed: 12 November 2022
David
United StatesI signed up for a Handicapped Suite and the upgraded to a room that I thought had a Handicapped Shower. When I arrived they were going to give me a standard room until I reminded them I needed a Handicapped room. They gave me a Handicapped Accessible Suite. The room had a higher than usual toilet and a bath with a single grab bar. We were the day after Hurricane Nicole so I didn't press the issue.
The employees at the desk were friendly and informative.
Stayed in November 2022
Reviewed: 19 October 2022
Jennifer
United StatesYou have to request daily housekeeping. We requested daily housekeeping however no one came we had to leave our towels outside our room. We also had to leave our trash outside the room because no one came to empty it.
great location to shopping and restaurants
Stayed in October 2022
Reviewed: 10 October 2022
Jessica
United StatesThere was a dirty condom in the pullout sofa my kids were going to sleep on. Disgusting!
The shopping area nearby was great.
Stayed in September 2022
Reviewed: 5 September 2022
Kim
United Statesawful smell and extremely dirty
location
Stayed in September 2022
Reviewed: 21 August 2022
Antonio
Brazilfacil acesso ao apartamento
near of shoping
Stayed in August 2022
Reviewed: 6 August 2022
Arnaldo
United Statesold and felt old
location
Stayed in August 2022
Reviewed: 2 August 2022
Meliissa
United Statesonly thing negative is the cost but I know things are higher now but it makes it hard for a family just trying to getaway and enjoy jville! Having said that it is worth it!!
everything
Stayed in August 2022
Reviewed: 31 July 2022
Demetrius
United StatesKitchen
Stayed in July 2022
Reviewed: 31 July 2022
Samuel
United Statesold looking - needs updating
Lack of cleanliness. very outdated.
Stayed in July 2022
Reviewed: 29 July 2022
Angel
United StatesBreakfast was good. Hospitality was awesome.
Stayed in July 2022
Reviewed: 28 July 2022
Kimberly
United StatesThe room was filthy!! There was a dirty washcloth hanging on our shower head and dried urine beside the commode. We complain to management and were told our room would be cleaned when we went out for the day,,and that didn't happen. Management said we couldn't get discount or refund because we booked through booking. com.
Stayed in July 2022
Reviewed: 21 July 2022
Liana
United Statesoutdated, carpets stained, dirty, wall paper pilling in the hallways, shower was old looking.
near shops
Stayed in July 2022
Reviewed: 19 July 2022
Polica
United StatesThe comfort part was very bad the bed was very hard the couch bed was very hard the air conditioner doesn't work very well if you're a fat person like me you'll stay hot in your room it only goes to a certain temperature it cannot go any colder.. The continental breakfast was not good.. The pool was very poorly had a lot of bugs in it, they have very poorly chairs and launchers to lay out on..
The location wasn't that bad..
Stayed in July 2022
Reviewed: 11 July 2022
Valeria
United StatesShower was with mold, breakfast decent
Stayed in July 2022
Reviewed: 8 July 2022
Yolanda
United StatesPets
Nice clean
Stayed in July 2022
Reviewed: 2 July 2022
Kristi
United StatesThis hotel was dirty, and we did not have hot water. They refused to give us a refund.
This hotel was dirty, and we did not have hot water. They refused to give us a refund.
Stayed in June 2022
Reviewed: 16 June 2022
Marcus
United StatesN/A. Everything was nice, no issues.
N/A, don't eat breakfast.
Stayed in June 2022
Reviewed: 13 June 2022
Cheryl
United StatesNothing
Everything was great I really enjoyed would book them again
Stayed in June 2022
Reviewed: 8 June 2022
Sheila
United StatesI was charged for my pets when it was supposed to be included
nice location
Stayed in May 2022
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