Rooms are really in need of renovation ( new carpet is a must in the bedrooms and hallways), the elevators are very small and slow.

My room was very clean and spacious. Loved the huge shower! The bed was comfortable, the location is great ( various restaurants nearby, Dave and Buster is within walking distance, Hardrock casino is only 10 minute drive away), friendly and helpful staff.

Stayed in January 2024

The Housekeeping was a joke. We stayed 3 nights and had to ask for towels. They never made the bed nor replaced the bar soap or tissues

The location was great for where we were going

Stayed in December 2023

Check-in was absolutely awful,’the worst experience we have ever had. We got in around 12:30am, immediately I walked into the hotel to check-in. When I walked in no one was at the desk and there were signs saying they had temporarily stepped away. I stood by the desk for approximately 1-2 minutes. Then decided to utilize my time better and unload my car while I waited for the person to come back. So I grabbed a cart and went out. This took some time to get all our stuff on the cart and grab other items and unload the kids. I then went back into the lobby with all our stuff and my kids while my husband went to park. Still no one at the desk, I stood back with my kids by the chairs in the middle of the lobby. A few minutes later someone pops behind the desk in a rushed fashion, looks at me then down and runs off again. I assumed he was in the middle of some important task and would return. Then my husband came in after parking the car. My husband asked me if anyone had come out and I had to be loud for him to hear me respond of what had happened. At some point a grub hun driver walked in also needing assistance from the front desk. I finally decided to try and do contactless check in via the app. I however couldn’t get it to find our reservation, so I had to call the 1-800 number. While I was doing this my husband was trying to cal the front desk of the hotel and the phone was left to ring with no answer. By the time I was getting off the phone with the 1-800 number the guy had come back out. He assisted the grub hub driver and then my husband started talking to him. The guy behind the desk told my husband because we weren’t standing at the desk and instead back by the chairs he assumed we didn’t need anything. The hotel itself needs a little updating. It would also be nice if the room had a broom and dustpan. Traveling with kids they got food crumbs all over the floor and I would have liked to have been able to clean it up.

The location was perfect for us, it was kind of tucked away where you weren’t on a main road. However it is close enough to Hwy 60 and I-75 that you can easily get wherever. The majority of the staff was helpful and kind. I did like that the room had a little table with 2 chairs to eat at. Also the full fridge, microwave and dishes came in super handy.

Stayed in September 2023

The location was good only stayed for 1 night

Stayed in July 2023

I understand the system of letting staff know that you would like you’re room cleaned the night before but I kept forgetting to do that and missed out on cleaning days. I had never been in a hotel where you had to call before hand.

I was not a fan of the hot breakfast but i enjoyed some of the other items. There were a good amount of options available. My children and I enjoyed the swimming pool outside of the hotel. The staff at front desk was very nice and gave my kids goodies on the way out to swim.

Stayed in June 2023

Great location, spacious room, nice staff,

Stayed in July 2023

The room was spacious, clean, and comfortable. The breakfast selection was great and tasty. One of the best experience for me was the customer service I received from the front desk. Megan was very welcoming, patient, and genuinely kind. She definitely set the tone for my overall experience at Homewood Suites. Thanks again Megan!

Stayed in June 2023

Nothing. It was fine.

I was nice, nothing fancy.

Stayed in March 2023

big room. friendly staff

Stayed in April 2023

Breakfast was eh. WiFi was awful. We all had to use data.

Clean room, nice beds, housekeeping was very good.

Stayed in January 2023

Air conditioning would not work to our satisfaction--too cold, windows had moisture in them, not on them, breakfast started out decent then became mediocre towards the weekend.

Wednesday night gathering in the lobby and having the suite.

Stayed in August 2022

Everything was great

Room was good size. Breakfast was great! Lot's of options. Staff was wonderful and accommodating. Room could have been a little cleaner but I'm a clean freak so I tend to nit pick.

Stayed in August 2022

Tv reception.

Stayed in July 2022

Interior was dated, though functional.

Parking, location.

Stayed in July 2022

Added feeds.

Loved the decor, cleanliness, and friendly staff.

Stayed in July 2022

furniture very dated.

Room size

Stayed in July 2022

Great

Stayed in June 2022

the rugs are gross in the hallway they smelled like wet basement there was a lingering odor not a plus for the brand the pull out couch allows you to feel every single spring in your back. horrible for the brand

the beds comfortable. the breakfast decent

Stayed in June 2022

I can't think of anything.

great location, very quiet, well insulated. wonderful for a number of days to be able to cook for yourself. a nice home away from home.

Stayed in April 2022

Cleaner hall carpet.

Breakfast was a good mix. Hotel was clean! Staff friendly & professional.

Stayed in May 2022

Very uncomfortable beds and couch, outdated, couldn't change fan speed, AC wouldn't get colder, breakfast items stale

Pet friendly, excellent staff, great location, good space

Stayed in April 2022

nothing everything was good

it’s was very nice and clean friendly staff

Stayed in February 2022

The pull-out bed from couch could have a better mattress so the springs could not be felt.

Breakfast was okay except the eggs were rubbery and seemed to not be real eggs. A variety in breakfast meats would have been better.

Stayed in February 2022

The whole place could use a good cleaning, and some of the amenities are showing their age. The food was pretty average for a "breakfast included" hotel.

The staff making the breakfast was fun/friendly, and talked with my kids. Plenty of parking. The room had a mini-kitchen area for those who might need one. The price was pretty reasonable.

Stayed in December 2021