125 North Loop 1604 West, San Antonio, TX 78232, United States
#122 of 320 hotels in San Antonio
Guests' ChoiceBased on 234 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
8.7
Facilities
8.3
Staff
8.9
Value for money
8.0
Free WiFi
7.5
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End of dialog contentReviewed: 29 July 2022
Alisha
United StatesNot a great breakfast and elevator was broke to come down.
Clean rooms.
Stayed in July 2022
Reviewed: 19 July 2022
Jorge
United StatesThat the pool closes at 10 it would of been nice at least 11
Everything was nice and clean, loved they had a grill by the pool. Maybe next time we can use it.
Stayed in July 2022
Reviewed: 16 July 2022
Kayla
United Statesthe beds were a little uncomfortable
the room was very clean and they served hot breakfast.
Stayed in July 2022
Reviewed: 5 July 2022
Nancy
United StatesThe breakfast bar and housekeeping
my room was dusty requested items toilet paper towels and trash pick up. Didn’t get done. Went to a water one day when we came back there was an event next to the church it was late evening there was no parking lot and was told to just for a parking else where. We had to wait for the event to finish to find a park lot.
Stayed in July 2022
Reviewed: 4 July 2022
Jesenia
United Statesna
cleanliness friendly staff great rooms
Stayed in July 2022
Reviewed: 4 July 2022
Maria
SwedenFurniture a bit worn I’ve machine not working
Size and layout of the room
Stayed in July 2022
Reviewed: 29 June 2022
Maricela
United Stateseverything was bad from the start
for them to give me my money ! they stole $519 from my card!
Stayed in June 2022
Reviewed: 8 June 2022
Melissa
United StatesFurniture outdated..
Stayed in June 2022
Reviewed: 1 June 2022
Jessie
United StatesLove the hotel. Very friendly and clean.
Stayed in May 2022
Reviewed: 28 May 2022
David
United StatesThe staff was nice.
The bed was not comfortable and the sheets would not stay on. The stove top did not work and had to call desk to get it fixed. The eggs and breakfast did not seem to actually be eggs but some kind of chemical substitute. Someone attempted to break into my truck and damaged the door and lock. The cost of the hotel was more than I was quoted by booking.com. The "convenience fee" is a rip off at hotels and should be abolished.
Stayed in May 2022
Reviewed: 23 April 2022
Jill
United StatesEvery part of our stay was amazing!
Stayed in April 2022
Reviewed: 27 March 2022
Joseph
United StatesThe room were large enough to be comfortable and relaxing.
Stayed in March 2022
Reviewed: 21 March 2022
Norma
United StatesI was disappointed on the breakfast. I was looking forward to the bacon and scrambled eggs and waffles. They had none of this.. they had omelets with smoked sausage cereal and biscuits and gravy fruit. But was really looking forward to eggs bacon and waffles
Stayed in March 2022
Reviewed: 18 March 2022
Wyndee
United StatesRooms could have been a bit cleaner. Stuff on walls and hair on towels.
Veronica bent over backwards to accommodate us when we had a problem with booking.com. She was phenomenal! Gabby was very helpful and polite.
Stayed in March 2022
Reviewed: 17 March 2022
Jericho
United Statesroom was not clean, curtains with food satins, bathroom room door wouldn’t close tight and would see outside the bathroom. roof in the bathroom with some molds .
breakfast
Stayed in March 2022
Reviewed: 2 March 2022
Amy
United StatesThe paint and trim are peeling off, there was a previous guests eye mask in our room, dirty floors, any movement on the floor above was heard loud and clear. Small details made this feel cheap, such as 3 pillows to a queen bed rather than 4. If there 2 people sharing the bed, one person is left with only 1 pillow.
breakfast was nice
Stayed in February 2022
Reviewed: 14 February 2022
Lin
United StatesVery roomy, full kitchen.
Stayed in December 2021
Reviewed: 12 February 2022
Carolina
United Statesit got really hot at night for some reason and I got uncomfortable. Also on the headrest of my bed it was obvious a piece of gum was there because there was residue I had to wipe it clean with Lysol Wipes I brought.
it was nice, had a big room the staff was very nice!
Stayed in February 2022
Reviewed: 1 February 2022
Patricia
United StatesBreakfast was a little lacking in taste and presentation. Overall a good place to stay!
The location is great and in a quiet area. Not much highway noise and the staff was excellent.
Stayed in November 2021
Reviewed: 31 January 2022
Jessie
United StatesPillows were to soft
Loved the room and the staff. Breakfast was good. Will definitely be back to stay!!
Stayed in January 2022
Reviewed: 29 January 2022
Erica
United Statesstaff was a bit rude when we arrived staff at night and next morning was better beds were awful and kept hearing stuff down the hall was a bit off and price was different from my booking once i got there
Stayed in January 2022
Reviewed: 23 January 2022
Joe
United Statesno. hot water. clogged sink. smell.
clerk. tried his best to help
Stayed in January 2022
Reviewed: 22 January 2022
Patricia
United StatesBreakfast was delicious, the bed was comfortable
Stayed in December 2021
Reviewed: 22 January 2022
Reynaldo
United Stateslocation
the floor was to dirty and sticky
Stayed in December 2021
Reviewed: 17 January 2022
Al-en
United StatesSeveral lamps needed light bulbs
Location and facilities were great!
Stayed in January 2022
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