10 West Trimble Road, San Jose, CA 95131, United States
#11 of 83 hotels in San Jose
Guests' ChoiceBased on 290 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
8.9
Facilities
8.7
Staff
9.0
Value for money
8.4
Free WiFi
8.3
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End of dialog contentReviewed: 27 April 2024
Benny
Taiwannothing
Quite neighborhood. 2 beds room. easy parking.
Stayed in March 2024
Reviewed: 23 April 2024
Lisa
United StatesKinda out of no where. So no 7-11 near etc. BUT there is star bucks, Chinese n pho and Korean, Indian food right there I can walk to.
Liked free hot breakfast daily. Hot coffee n tea all day.
Stayed in April 2024
Reviewed: 18 April 2024
Thanh
United StatesBetter kitchen.
Everything was great
Stayed in April 2024
Reviewed: 4 April 2024
Pa
United StatesVent didn't work in one of restrooms
Simple;
Stayed in April 2024
Reviewed: 21 March 2024
Gina
United StatesI could not use the fireplace
Everything
Stayed in March 2024
Reviewed: 21 February 2024
Amy
United StatesNo elevator access or another form besides the stairs to get to the second floor. Charged is $8 per car for parking per night! - This rule went into effect AFTER I booked (guy said a couple of days before I checked in) so I shouldn't have to pay $16 PER NIGHT but I did! This is definitely a negative.
Beds were very comfortable! Rooms were a comfortable size. Loved the amenities available in each room. Loved the fridge size! Appreciate that there was a little dish soap available for us to use!
Stayed in February 2024
Reviewed: 7 January 2024
Verde28
United StatesParking is limited if you want to be near your room.
Friendly staff check in. The room was spacious with a kitchen. The room was clean.
Stayed in December 2023
Reviewed: 24 December 2023
Joseph
PhilippinesBreakfast ends at 9am which is too early.
Location
Stayed in December 2023
Reviewed: 21 December 2023
Robin
ChinaThe exhaust fan in bathroom seems to be broken and is very loud. Other than that, I wish there could be more variety in breakfast.
Generally I am satisfied with the stay.
Stayed in December 2023
Reviewed: 19 December 2023
Sales
United StatesLess parking
Strategically located
Stayed in December 2023
Reviewed: 21 November 2023
Jennifer
United StatesThe back side of the parking lot is small. I found parking hard later in the evening.
The comfort of the room. I found out after my travel that you except pets. I will keep that in mind for next time.
Stayed in November 2023
Reviewed: 8 November 2023
Kate
United StatesMy room was a little tricky to find...maybe an extra sign indicating location of the rooms on the backside of the building (room 103)
Drew answered my phone calls to confirm my reservation & remembered me when I checked in. He provided courteous, gracious service, even though I had spinach in my teeth (didn't realize that til I got to my room. ugh) I also want to affirm & appreciate the signage regarding anti-human trafficking. Thank you so much for taking a stand against these horrible acts. Also, the security guard was courteous & helped out with my random requests as well.
Stayed in November 2023
Reviewed: 6 November 2023
Hadar
IsraelThe sofa bed was not that comfortable. We were surprised to find out that room are being cleaned every two days. Too bad that it was not mentioned when we checked in. The price is too high for this kind of service.
Staff was mostly nice and accommodating. The rooms are specious with a kitchen. Nice American breakfast with all the classics
Stayed in November 2023
Reviewed: 21 October 2023
Ross
United StatesWe tried a different hotel due to the pricing. We used to stay at this hotel for 50% of the current prices and we were surprised by how high the room prices have increased even during the off-peak season.
We came to this hotel as a sudden change from another hotel which was way below expectations. Glad there was room for us so last minute. Check in and check out was smooth and friendly.
Stayed in September 2023
Reviewed: 15 October 2023
Jerome
United StatesWi -fi connection thru your firestick doesn't work
Nice Facility
Stayed in August 2023
Reviewed: 27 September 2023
Jamie
United StatesI wish there was french toast.
The breakfast was great!
Stayed in September 2023
Reviewed: 4 September 2023
Rosario
United StatesThe blankets for the sofa bed are old
The location was very convenient
Stayed in September 2023
Reviewed: 24 August 2023
Mike
United StatesThe unit furniture could be cleaner/newer, they were dusty and musty but that's just the age of it. I'm sure overtime there will be furniture and finish upgrades.
The suite layout with a kitchen was perfect for long stay. The stove top could be a little bigger as you can comfortably fit only one pot/pan but it was still convenient. Also maybe more cooking utensils that are essential to cooking would be great but I was still able to make it work. The free parking and breakfast was also perfect and a plus.
Stayed in August 2023
Reviewed: 16 August 2023
Calvert
United StatesThe staff was amazing
Stayed in August 2023
Reviewed: 9 August 2023
John
United StatesEverything was fine
Great location to attend Pay Pal Park
Stayed in May 2023
Reviewed: 9 August 2023
Konstantin
RussiaPool area, including the BBQ grille, can't be used after 9pm. The mattress on the extendable sofa was OK in the first room (foam) but was poor in the second better room (regular springs so you can feel the steel bars when lying down). Wouldn't recommend if you plan to sleep on a sofa.
Staff were very helpful. We had no hot water and got a free upgrade to a better suite. Facilities were very good, everything was clean and well equipped.
Stayed in August 2023
Reviewed: 31 July 2023
Mary
United StatesStaff was the Best!! I wish I knew all their names, but the first person I spoke with a few days before arrival was Feely(spelling??), it was excellent from the first meeting and on.
Stayed in July 2023
Reviewed: 30 July 2023
Whitney
United StatesNo extra pillows available.
Location excellent, 5 min drive from San Jose airport and free taxi service. Great customer service, loved the 24hr mini mart with almost anything you need! Crib in our room just like they agreed to.
Stayed in July 2023
Reviewed: 24 July 2023
Rafael
United StatesVery clean and very friendly staff, breakfast was very.
Stayed in July 2023
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