3368 South Broadway , Saratoga Springs, NY 12866, United States
#1 of 29 hotels in Saratoga Springs
Guests' ChoiceBased on 417 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.6
Staff
9.5
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 1 April 2024
San
United StatesFantastic hotel with a great view! The room included the stove, silverware and real ceramic cups/plates as well!
Stayed in March 2024
Reviewed: 30 March 2024
Lewis
United StatesThe nearby elevator was not working.
The room was clean and quiet
Stayed in March 2024
Reviewed: 25 March 2024
Joseph
United StatesElevator close to our room was out of service.
Complementary breakfast was a nice bonus every morning.
Stayed in February 2024
Reviewed: 21 February 2024
Pinar
United StatesCarpet in the room
Good breakfast, friendly staff.
Stayed in February 2024
Reviewed: 19 February 2024
Yun-kuang
United Statesone corner of the carpet at the entrance in our room was sticking out. I hope they get to fix it soon
very clean and well organized. everything runs well. Staff were friendly and helpful. Room was spacious. Shower was comfortable. Heat worked very well. Free breakfast was simple, no-frills, with generous, good options. Perfect for fueling up for the morning.
Stayed in February 2024
Reviewed: 11 February 2024
Jason
AustraliaGreat amenities, big rooms and excellent breakfast
Stayed in January 2024
Reviewed: 21 January 2024
Ali
CanadaBreakfast could be improved, ie fresh & healthy, variety
Spacious room. Good facility overall with a variety of amenities. Wonderful reception staff.
Stayed in December 2023
Reviewed: 17 January 2024
Martin
United StatesThe premanufactured breakfast with Turkey sausages and bacon
The room was spacious and well equipped but the tea and coffee facilities were inadequate The beds and bedding were superb
Stayed in January 2024
Reviewed: 3 January 2024
Cynthia
United StatesEverything perfect
Nice big rms and comfortable beds
Stayed in December 2023
Reviewed: 21 December 2023
Laurie
United StatesThe hot tub was closed, which my daughter and I had been looking forward to using
Beautiful hotel. Complimentary breakfast was great. There was a complimentary dinner one night, too which was fantastic. Staff were super friendly as well
Stayed in November 2023
Reviewed: 8 December 2023
Maureen
United StatesAll was wonderful
Stayed in December 2023
Reviewed: 1 December 2023
Nicholas
United StatesEverything!!
Stayed in November 2023
Reviewed: 28 November 2023
Michael
United StatesThe sheets of one of the beds was not very clean and service was rather slow for some sheets we needed.
Breakfast very good with lots of choices and the beds were very comfortable and the room was very quiet.
Stayed in November 2023
Reviewed: 20 November 2023
Tracy
United StatesI didn't like that my credit card was temporarily charged an extra $70, but later was credited. Not sure why that needed to be done. Only charge people this extra fee if there is a problem, don't charge and then later credit. I'm not happy about this! Also, heard people screaming and laughing at 2AM!
The breakfast was the best breakfast I've ever had at a hotel! The room was clean and the beds were comfortable.
Stayed in November 2023
Reviewed: 11 November 2023
David
United StatesHot tub was not working
Stayed in October 2023
Reviewed: 3 November 2023
Dawn
United StatesClean! Better than the Saratoga Casino Hotel.
Stayed in September 2023
Reviewed: 3 November 2023
Massy
United StatesThe room was spacious, clean, comfortable, and well appointed. Staff was friendly and accommodating. Breakfast was more than expected and service staff very friendly and helpful.
Stayed in November 2023
Reviewed: 24 October 2023
Rajani
United KingdomThe location and the simple breakfast. Very spacious room
Stayed in October 2023
Reviewed: 17 October 2023
Lisa
United StatesEverything was great!!
So clean, lots of amenities! We loved the big room and big bed!!
Stayed in October 2023
Reviewed: 16 October 2023
Susan
United StatesIt was very clean and convenient
Stayed in October 2023
Reviewed: 16 October 2023
Linda
United StatesGreat
Stayed in September 2023
Reviewed: 3 October 2023
Rona
United StatesHOWEVER, our 2nd room reservation wasn't rec'd and if they didn't have just one room left, this would be an unhappy story!!Would have been nice if closer to town, but was very close to park & spa, but a good 30 min walk.
loved the fitness ctr, small uncrowded very clean, excellent eqp. Breakast was good enough and very nice dining area. Rooms were very good with good sitting area, small kit. std refrigerator, DW MW 2 burner stovetop. AND VERY QUIET. hardly heard anything from other rooms.
Stayed in October 2023
Reviewed: 2 October 2023
William
United StatesNothing
Large living space
Stayed in October 2023
Reviewed: 1 October 2023
Cindi
United StatesThe room we initially had was clearly a pet friendly room. We asked to be moved from the room the next day and the staff immediately accommodated.
The managers cocktail reception, breakfast, the staff, shuttles to the racetrack and location for our needs are all high points.
Stayed in September 2023
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