2A Freemans Bridge Road , Schenectady, NY 12302, United States
#3 of 14 hotels in Schenectady
Guests' ChoiceBased on 173 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
8.8
Staff
8.7
Value for money
8.2
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Maryann
IrelandStaff not very friendly, they did not provide the breakfast they had advertised,
Great location, Very clean
Stayed in April 2024
Reviewed: 11 April 2024
Dolly
United StatesSystem down when arrived- had to come back
Stayed in April 2024
Reviewed: 28 March 2024
Claude
United StatesEverything
Stayed in March 2024
Reviewed: 31 January 2024
Shenine
United StatesMy early check-in was not relayed after calling twice to confirm.
We loved that it was pet friendly and had areas to walk. The restaurant was very nice, staff was good and friendly.
Stayed in January 2024
Reviewed: 4 January 2024
Hasan
United StatesEverything was fastastic!
Closeness to Union College, cleanliness, ample parking.
Stayed in January 2024
Reviewed: 19 December 2023
Jeffrey
United StatesNo issues
Comfort
Stayed in December 2023
Reviewed: 17 December 2023
Krum
United StatesI did'nt like that we were charged $150 for incidental's.. I was told that's in case the room was destroyed in anyway. Granted my card was given a credit within 3 business days. It was a surprise that I've never experienced and didn't appreciate. I was also told all the hotels are doing it.. Never experienced with any of our stay's
The room was big (a suite) bed was comfortable.. The room had plenty of amenities.. The front desk provided an early check in.
Stayed in December 2023
Reviewed: 14 December 2023
Anita
United StatesWe where on Schenectady for a funeral which is never fun. The Hotel was the perfect place to rest our weary bones after a long-long drive.
Stayed in December 2023
Reviewed: 28 November 2023
Carol
United StatesThis property is a bit dated. There were never enough towels and basic supplies in the room. Needs some TLC, but a decent place to stay.
Great location.
Stayed in November 2023
Reviewed: 14 November 2023
Garry
Cayman IslandsThe room was excellent and great value. Very handy to have the adjacent restaurant on the river. Enjoyed the reception on Wednesday evening. Would be good if it were offered on more evenings, in order that more guests could enjoy.
Stayed in October 2023
Reviewed: 14 August 2023
Patricia
United StatesIndoor pool was closed for maintenance
Beds are comfortable, location is great, staff is friendly, rooms are very clean, breakfast has a delicious selection of food
Stayed in August 2023
Reviewed: 31 July 2023
Elizabeth
United StatesChecking in and out was quick and easy. The kids enjoyed the pool and the complimentary breakfast was great. Plenty of choices included
Stayed in July 2023
Reviewed: 30 July 2023
Rob
NetherlandsNo in house restaurant Next door restaurant is ok but very expensive
Close to work destination Very comfortable rooms Pool and fitness
Stayed in July 2023
Reviewed: 30 July 2023
Oscar
United StatesGreat place
Stayed in July 2023
Reviewed: 25 July 2023
Bin
United StatesThe room was not a good condition. A weird smell (pet/mold?)in the room, stained carpet and wall covering is peeling off. The house cleaner tried to get rid of smell but did not work.
Location is great and there is a lovely river next to the hotel.
Stayed in July 2023
Reviewed: 22 July 2023
Luis
SpainOnly plastic, disposable cutlery and crockery available for breakfast. This does not seem acceptable if we all aim at doing our best to save the planet
Room size
Stayed in July 2023
Reviewed: 13 July 2023
Judith
United StatesNo cell service inside the hotel. I had to go outside to call my husband and siblings. Kitchen sink dripped constantly. I reported that. The bed was very uncomfortable, lumpy. I had a hard time finding a comfortable spot. I couldn’t find a tv channel guide.
Very nice choices for each day’s breakfast. Good selection of drinks to buy in the lobby. Loved the Schenectady photos in the lobby. Outdoor seating was great! Parking lot very clean. The front desk, dining room staff and housekeepers were top shelf-friendly, helpful, a bunch of real assets to the hotel.
Stayed in July 2023
Reviewed: 25 June 2023
David
United StatesEverything
Stayed in May 2023
Reviewed: 23 June 2023
Leoncio
United StatesDidn’t like the parking. The restaurant had better parking.
Enjoyed eating and relaxing by the riverside.
Stayed in June 2023
Reviewed: 21 June 2023
Tanya
United StatesThe shower. Either it was the shower head or the lack of water pressure - very difficult for me to get the shampoo out of my hair. And there was no sitting area for more than one person to eat in our room. There was no hot tub in the pool area.
Breakfast was great. There were no waffles on the 1st day because there was no non-stick spray...;(
Stayed in June 2023
Reviewed: 18 April 2023
Rivera
United Statesna
breakfast was awesome!
Stayed in April 2023
Reviewed: 12 February 2023
Jo-ann
United StatesLoved everything
Amazed at how spacious the room was. Loved the kitchen area.
Stayed in December 2022
Reviewed: 23 January 2023
D
United Statesroom was too hot and bathroom was tight
clean and quiet, nice breakfast
Stayed in January 2023
Reviewed: 29 December 2022
Tondalaia
United StatesClean
Stayed in December 2022
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content