830 E. El Camino Real, Sunnyvale, CA 94087, United States
#12 of 34 hotels in Sunnyvale
Guests' ChoiceBased on 56 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
9.0
Staff
8.6
Value for money
8.6
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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Showing 1 – 25
Reviewed: 4 May 2024
Victtoria
United StatesNothing
The location was perfect and close for the event we were going to. Easy parking.
Stayed in April 2024
Reviewed: 20 November 2023
Stephen
United StatesRefrigerator was somewhat noisy at night. Suite was however nicely equipped.
Very good hot breakfast
Stayed in November 2023
Reviewed: 12 October 2023
Dmytro
United StatesA bit cold in rooms even with heat on
Nice location, comfortable rooms and friendly stuff. The breakfast was a bit disappointing but guess its because of my European habits
Stayed in October 2023
Reviewed: 9 October 2023
David
United StatesNothing
Clean hotel, great location!
Stayed in October 2023
Reviewed: 26 September 2023
Lisa
United StatesVery clean and spacious room.
Stayed in September 2023
Reviewed: 24 September 2023
Brett
United StatesThe bed in our room was creaky and very uncomfortable.
Nice place. Good location and great amenities
Stayed in September 2023
Reviewed: 30 May 2023
Ortiz
United StatesWhen I first arrived the lobby attendant was a bit standoffish, she was a young Asian woman, but the other attendants were more courteous.
Room was beautifully decorated and provided great comfort. Breakfast was delicious and satisfying. Gym was clean and well-organized.
Stayed in May 2023
Reviewed: 9 January 2023
Arti
IndiaScrambled eggs were great but omelette also on top of scrambled eggs, not next to it but more like same bowl had both scrambled eggs and omelette, which may not seem weird till the time you get to know Omelette has Meat in it. What the hell, If someone doesn't eat meat, they would be taken offguard, which we were.
Waffle Machine was great.
Stayed in January 2023
Reviewed: 30 August 2022
Penny
United Statesnot much. it’s our fav Place to stay when we travel to Sunnyvale
the location and staff.
Stayed in August 2022
Reviewed: 20 June 2022
Vivian
Hong Konglocation and best value for money
Stayed in May 2022
Reviewed: 18 April 2022
Penny
United Statesthe temperature gage could not go lower than 68 and it became hot in our room.
customer service was friendly and helpful.
Stayed in April 2022
Reviewed: 24 October 2021
Costa
IsraelWifi had some awkward login issues where the signup page didn't show up. But overall speed and signal were fine, once device was signed up.
Brand new place. Smart room layout with full size kitchen, working desk and sofa. Nice patio with functional grills. Gym was spacious and well equipped. Central location for the bay area. Underground parking is a big plus. This is now my first pick for next time I'm in the bay area.
Stayed in September 2021
Reviewed: 19 August 2021
Adrian
United StatesSome minor gripes about the room which are super easy fixes would be that the bathroom sink drain was stuck towards closed, causing some of the water flow to be low, had to stick something to keep it more open. The other was that the bathroom door was squeaky, nothing a little WD40 can't fix. Premium Wi-Fi seemed like it wasn't fully installed yet so we suffered a little bit there. But the connection was usable for our stay as we were mostly out for most of the day. Breakfast left some room for improvement, but I'll chalk that one up to the pandemic still going on.
Lots to love in this brand new hotel, I really enjoyed my stay here, the rooms are clean, the employees are friendly and helpful. When we asked for the other remote in order to connect our laptop to the TV they were really fast to respond and provide a solution. The location is great and within walking distance to some good places, or a short drive to restaurants. Never had an issue with noise, overall a great experience.
Stayed in August 2021
Reviewed: 2 July 2021
Wira
IndonesiaMini fridge instead of full size one. But they are installing the full size refrigerator the day we checked out.
New and clean hotel. Media room has a nice pool table.
Stayed in June 2021
Reviewed: 15 June 2021
John
United StatesSuper clean. All the staffs were great. Would definitely stay here again.
Stayed in June 2021
Reviewed: 19 June 2021
Teresa
United StatesTerrible front desk, especially the operation manager named Audrey. She had very bad attitude when I checked out and asked for the receipt for my stay. She kept telling me Booking.com will email me my receipt, Hilton don’t have my receipt. I feel this is very ridiculous cause Hilton charged me for my stay. Why can’t you give me a receipt and explain me how much I was charged? Hilton charged me 4 times totally during my stay and the charged amounts doesn’t match with my booking reservations, which is very confusing. I talked with front desk every time after they charged me trying to figure out what’s going on. It seemed that the front desk stuffs were also confused. Didn’t get good explanation. I feel they are not ready to open. I stayed for 12 nights. Almost every morning around 8-9 am, there were loud constructions noises. The AC and heater were not working. Someone came to check, but wasn’t able to fix it. Bath water was not hot enough in the beginning (fixed later), but bathroom tap water was only hot, can’t adjust, too hot for washing hands. The full size Refrigerator is not installed, had a mini one instead. Overall, very disappointed with this stay.
The building is nice and new. Good location
Stayed in June 2021
Reviewed: 30 May 2023
Anonymous
United Statesbigger pool or a heat spa.
the people were very polite, professional and helpful!
Stayed in May 2023
Reviewed: 24 April 2024
Jenny
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 11 April 2024
Rajiv
IndiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 3 March 2024
Ariana
United StatesThere are no comments available for this review
Stayed in December 2023
Reviewed: 28 February 2024
Shmuel
IsraelThere are no comments available for this review
Stayed in February 2024
Reviewed: 31 January 2024
Rajpal
United StatesThere are no comments available for this review
Stayed in January 2024
Reviewed: 23 January 2024
Fabiola
MexicoThere are no comments available for this review
Stayed in January 2024
Reviewed: 22 January 2024
Seap
United StatesThere are no comments available for this review
Stayed in January 2024
Showing 1 – 25
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