4900 West Madison Place, Broken Arrow, OK 74012, United States
#9 of 12 hotels in Broken Arrow
Guests' ChoiceBased on 105 hotel reviews
7.4Cleanliness
7.7
Comfort
8.0
Location
8.8
Facilities
7.7
Staff
8.4
Value for money
7.7
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End of dialog contentReviewed: 3 May 2024
Eric
United StatesThey lost power on Saturday morning for an extended period of time. Therefore, their ability to provide a full breakfast wasn't possible. Additionally, losing all power for such a long period of time made it very difficult to get everyone ready for the event we were going to in Saturday morning.
Stayed in April 2024
Reviewed: 28 December 2023
Myishia
United StatesThe living room tv didn't work as for as the cox channel
The staff was so nice and helpful ☺️ The breakfast was good
Stayed in December 2023
Reviewed: 21 September 2023
Garoleen
United Statesice machine not working. They appeared to be short staffed. The front desk wasn’t always manned. We didn’t have washcloths or enough hand towels in our bathroom, they did provide these upon request. The TV reception was poor. Like it was a bad connection.
Location close to where we needed to be. very comfortable rooms. Comfortable bed and pillows.  the exterior was well lit and felt very safe. They accept pets. The breakfast was delicious and well stocked.  the exterior was well lit and felt very safe.
Stayed in September 2023
Reviewed: 23 June 2023
Rosanna
United StatesThe breakfast was premade and warmed up- which is different from what I remember about Homewood.
The room and staff were amazing.
Stayed in May 2023
Reviewed: 28 April 2023
Brittany
United Statesoutdated
friendly staff and directly across the street from my conference location
Stayed in April 2023
Reviewed: 30 January 2023
Heather
United StatesThe suite was mediocre in the cleanliness area. The pillows were horrible. Breakfast was disgusting. There wasn’t a hair dryer. The halls smelled like weed.
location was convenient
Stayed in January 2023
Reviewed: 29 November 2022
Irene
United StatesNo vents inside the restroom for the humidity from showering. Having a nightly alarm coming from the AC vent.
The bed was soft. Shower pressure was great.
Stayed in November 2022
Reviewed: 3 October 2022
Christal
United StatesUncomfortable couch and Hyde a way bed. Rude workers very rude
Location and suite set up
Stayed in October 2022
Reviewed: 22 August 2022
Winnetta
United StatesRoom smelled like old smoke
Convenience to location for dog trial. Breakfast very good selection.
Stayed in July 2022
Reviewed: 31 July 2022
Rachel
United Statesbreakfast wasn’t great and had cold coffee
Stayed in July 2022
Reviewed: 24 July 2022
Patrick
United StatesToilet was stopped up before I used it, although I didn't know it until the first flush. The shower activation on the tub faucet was unfamiliar, and I eventually learned that each room has a placard above the faucet that instructs how to activate the shower. There was no placard in my bathroom. One bathroom sconce did not light up.
Bed was comfortable, and air conditioning was great.
Stayed in July 2022
Reviewed: 20 July 2022
Hall
United StatesThe rooms are showing their age. A bit of mildew stains in the bathroom. 1st room AC wasn't working, the refrigerator made a loud noise and the door was hard to open from the inside. 2nd room all was working well.
Shean at the front desk was amazing. He handled our needs with ease and a wonderful attitude. The breakfast attendants were also friendly and helpful.
Stayed in July 2022
Reviewed: 2 July 2022
Richard
United StatesFacility was "worn". Seats in breakfast room were frayed as was the couch in the bedroom. Pull out sofa bed was very uncomfortable. Springs pushed through thin mattress. Check-in was slow because the "system wasn't working". It was all manual.
Breakfast food was good. Grandkids had plenty of choices. Staff was polite and very nice.
Stayed in June 2022
Reviewed: 31 May 2022
Jake
United StatesBathrooms are just to outdated feels like a RV or trailer bathroom.
Friendly staff
Stayed in May 2022
Reviewed: 21 March 2022
Denice
United StatesIt was good the staff was awesome
Stayed in March 2022
Reviewed: 21 March 2022
Chad
United Statesuncomfortable bed and dated furniture
ceiling fans in the room!!!
Stayed in March 2022
Reviewed: 31 January 2022
Warren
United StatesI did not like the old style spring mattress. It was very uncomfortable. We also found the pets in neighboring rooms were loud and disruptive during the night. Dogs were barking in close rooms all the time.
The breakfast was very good and the location was very convenient to everything on 71st street. Breakfast had a waffle maker and hot foods such as eggs, sausage, biscuits and gravy.
Stayed in January 2022
Reviewed: 16 July 2021
Amy
United StatesPrior to our arrival, we had inquired about accommodating a large trailer in the parking area. We did not receive any feedback, nor did the person at the front desk have any suggestions for us when we arrived. We had to park at the business next door.
Nice room with plenty of space for our group. The breakfast offered plenty of choices. Everything seemed clean and we felt reassured staying there during COVID. Staff was friendly and asked about our trip.
Stayed in June 2021
Reviewed: 2 June 2021
Kimberly
United StatesI think it is time for a remodel. I was a little disappointed in that. The hotel has definitely been lived in. Was a little dated. The wear and tear is normal and the place was clean, but will feel better when updated.
The location was convenient for us. The price was very affordable. The room was large and comfortable. The staff super friendly. They mad us feel right at home. Thank you. But it is time for an update.
Stayed in May 2021
Reviewed: 13 May 2024
June
United StatesThis hotel is a great location. Very easy to get to. The staff was great; greeted me as I was walking down the hallway. The girl that checked me in was very friendly and did a great job! The room was very comfortable and had everything I needed! Very quiet!
Stayed in May 2024
Reviewed: 1 January 2024
Jayr
United StatesDirty floors and walkways
Breakfast served 1 hr late
Stayed in December 2023
Reviewed: 23 October 2023
Kevin
United StatesCob webs in the room, couple of bugs crawling around, our door didnt lock and we had a curtain missing on one window
Not bad price or location
Stayed in October 2023
Reviewed: 16 August 2023
Kathy
United StatesThe couch/sleeper were filthy! Should have been thrown to the trash a long time ago. We refused to sit on it so the front desk gave us a sheet to put on it. The chair was also awful with tears and stuffing coming out!
ok
Stayed in August 2023
Reviewed: 31 July 2023
Andrew
United StatesAlthough the staff was amazing and helpful, they never once mentioned that the place was under construction or being remodeled. So as we stepped off the elevator, imagine our surprise when the hallway was tore up and fixtures were missing. A simple, hey sorry for our mess, we're remodeling would have gone a long way.
The room was large and we had plenty of room to spread out. The staff was amazingly nice and helpful.
Stayed in July 2023
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