Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Oklahoma hotel reviews
  4. Broken Arrow hotel reviews
  5. Reviews of Homewood Suites by Hilton Tulsa-South

Reviews of Homewood Suites by Hilton Tulsa-South 3 stars

4900 West Madison Place, Broken Arrow, OK 74012, United States

#9 of 12 hotels in Broken Arrow

Guests' Choice

Review score

Based on 105 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    8.0

  • Location

    8.8

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    7.7

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    They lost power on Saturday morning for an extended period of time. Therefore, their ability to provide a full breakfast wasn't possible. Additionally, losing all power for such a long period of time made it very difficult to get everyone ready for the event we were going to in Saturday morning.

    Stayed in April 2024

  • Reviewed: 28 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The living room tv didn't work as for as the cox channel

    The staff was so nice and helpful ☺️ The breakfast was good

    Stayed in December 2023

  • Reviewed: 21 September 2023

    7.0
    we would stay there again.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    ice machine not working. They appeared to be short staffed. The front desk wasn’t always manned. We didn’t have washcloths or enough hand towels in our bathroom, they did provide these upon request. The TV reception was poor. Like it was a bad connection.

    Location close to where we needed to be. very comfortable rooms. Comfortable bed and pillows.  the exterior was well lit and felt very safe. They accept pets. The breakfast was delicious and well stocked.  the exterior was well lit and felt very safe.

    Stayed in September 2023

  • Reviewed: 23 June 2023

    7.0
    It was fine for a short stay.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was premade and warmed up- which is different from what I remember about Homewood.

    The room and staff were amazing.

    Stayed in May 2023

  • Reviewed: 28 April 2023

    8.0
    Would stay again!
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    outdated

    friendly staff and directly across the street from my conference location

    Stayed in April 2023

  • Reviewed: 30 January 2023

    6.0
    It did the job but expected more from a Hilton
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The suite was mediocre in the cleanliness area. The pillows were horrible. Breakfast was disgusting. There wasn’t a hair dryer. The halls smelled like weed.

    location was convenient

    Stayed in January 2023

  • Reviewed: 29 November 2022

    7.0
    We had to wake up twice nightly to go turn on/off a breaker switch to get that alsrmyto stop sounding. When we conta
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No vents inside the restroom for the humidity from showering. Having a nightly alarm coming from the AC vent.

    The bed was soft. Shower pressure was great.

    Stayed in November 2022

  • Reviewed: 3 October 2022

    6.0
    It was ok
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Uncomfortable couch and Hyde a way bed. Rude workers very rude

    Location and suite set up

    Stayed in October 2022

  • Reviewed: 22 August 2022

    6.0
    couple and children yelling and crying at 1 to 3 am. Fire alarm about 6:00 am
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room smelled like old smoke

    Convenience to location for dog trial. Breakfast very good selection.

    Stayed in July 2022

  • Reviewed: 31 July 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    breakfast wasn’t great and had cold coffee

    Stayed in July 2022

  • Reviewed: 24 July 2022

    7.0
    Comfortable bed and a/c, but bathroom issues
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet was stopped up before I used it, although I didn't know it until the first flush. The shower activation on the tub faucet was unfamiliar, and I eventually learned that each room has a placard above the faucet that instructs how to activate the shower. There was no placard in my bathroom. One bathroom sconce did not light up.

    Bed was comfortable, and air conditioning was great.

    Stayed in July 2022

  • Reviewed: 20 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    The rooms are showing their age. A bit of mildew stains in the bathroom. 1st room AC wasn't working, the refrigerator made a loud noise and the door was hard to open from the inside. 2nd room all was working well.

    Shean at the front desk was amazing. He handled our needs with ease and a wonderful attitude. The breakfast attendants were also friendly and helpful.

    Stayed in July 2022

  • Reviewed: 2 July 2022

    6.0
    ok.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    Facility was "worn". Seats in breakfast room were frayed as was the couch in the bedroom. Pull out sofa bed was very uncomfortable. Springs pushed through thin mattress. Check-in was slow because the "system wasn't working". It was all manual.

    Breakfast food was good. Grandkids had plenty of choices. Staff was polite and very nice.

    Stayed in June 2022

  • Reviewed: 31 May 2022

    8.0
    Everything great but bathrooms.
    • Leisure trip
    • Group
    • King Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Bathrooms are just to outdated feels like a RV or trailer bathroom.

    Friendly staff

    Stayed in May 2022

  • Reviewed: 21 March 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was good the staff was awesome

    Stayed in March 2022

  • Reviewed: 21 March 2022

    6.0
    the staff was amazing but the building could use some updating!
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    uncomfortable bed and dated furniture

    ceiling fans in the room!!!

    Stayed in March 2022

  • Reviewed: 31 January 2022

    7.0
    Would stay again, but would request a room away from occupants with pets.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    I did not like the old style spring mattress. It was very uncomfortable. We also found the pets in neighboring rooms were loud and disruptive during the night. Dogs were barking in close rooms all the time.

    The breakfast was very good and the location was very convenient to everything on 71st street. Breakfast had a waffle maker and hot foods such as eggs, sausage, biscuits and gravy.

    Stayed in January 2022

  • Reviewed: 16 July 2021

    8.0
    It all worked out fine. I would 10/10 stay here again.
    • Business trip
    • Group
    • Two Bedroom Suite with One King and Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Prior to our arrival, we had inquired about accommodating a large trailer in the parking area. We did not receive any feedback, nor did the person at the front desk have any suggestions for us when we arrived. We had to park at the business next door.

    Nice room with plenty of space for our group. The breakfast offered plenty of choices. Everything seemed clean and we felt reassured staying there during COVID. Staff was friendly and asked about our trip.

    Stayed in June 2021

  • Reviewed: 2 June 2021

    7.0
    Will possibly stay here again.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I think it is time for a remodel. I was a little disappointed in that. The hotel has definitely been lived in. Was a little dated. The wear and tear is normal and the place was clean, but will feel better when updated.

    The location was convenient for us. The price was very affordable. The room was large and comfortable. The staff super friendly. They mad us feel right at home. Thank you. But it is time for an update.

    Stayed in May 2021

  • Reviewed: 13 May 2024

    10
    This hotel is a great place to stay for anyone! Always clean and comfortable. A great experience!
    • Leisure trip
    • Solo traveller
    • King Studio Suite - Non-Smoking
    • Stayed 1 night

    This hotel is a great location. Very easy to get to. The staff was great; greeted me as I was walking down the hallway. The girl that checked me in was very friendly and did a great job! The room was very comfortable and had everything I needed! Very quiet!

    Stayed in May 2024

  • Reviewed: 1 January 2024

    1.0
    Old room
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty floors and walkways

    Breakfast served 1 hr late

    Stayed in December 2023

  • Reviewed: 23 October 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Cob webs in the room, couple of bugs crawling around, our door didnt lock and we had a curtain missing on one window

    Not bad price or location

    Stayed in October 2023

  • Reviewed: 16 August 2023

    1.0
    So very disappointed!
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The couch/sleeper were filthy! Should have been thrown to the trash a long time ago. We refused to sit on it so the front desk gave us a sheet to put on it. The chair was also awful with tears and stuffing coming out!

    ok

    Stayed in August 2023

  • Reviewed: 31 July 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Although the staff was amazing and helpful, they never once mentioned that the place was under construction or being remodeled. So as we stepped off the elevator, imagine our surprise when the hallway was tore up and fixtures were missing. A simple, hey sorry for our mess, we're remodeling would have gone a long way.

    The room was large and we had plenty of room to spread out. The staff was amazingly nice and helpful.

    Stayed in July 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: