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Reviews of Homewood Suites by Hilton Waco 3 stars

5620 Legend Lake Parkway, Waco, TX 76712, United States

#19 of 72 hotels in Waco

Guests' Choice

Review score

Based on 171 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.4

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Showing 1 – 25

  • Reviewed: 11 April 2024

    10
    EXCEPTIONAL!!!
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Loved everything

    Extra clean and comfortable

    Stayed in April 2024

  • Reviewed: 27 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rainy weather sucked

    Everything. did not do breakfast.

    Stayed in December 2023

  • Reviewed: 6 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Honestly can't think of anything. Met all our expectations and then some.

    Nice staff. Great room and location was super. Very clean. Will definitely stay here again.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    10
    Over all it was an excellent stay and I would most definitely be staying again when I go to Waco !
    • Business trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking availability lol

    Location !!!

    Stayed in October 2023

  • Reviewed: 14 September 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The TV did not work in the bedroom

    The breakfast was amazing!

    Stayed in September 2023

  • Reviewed: 24 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    Elevator area, hallways were less clean

    Location was good, felt safe, clean room

    Stayed in August 2023

  • Reviewed: 10 August 2023

    8.0
    Very comfortable room great stay.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    That for the price I paid I expected to have shampoo. It was empty.

    How comfortable it was

    Stayed in August 2023

  • Reviewed: 31 July 2023

    10
    Our staycation was due to AC at house breaking down and it turned into a relaxing mini vacation
    • Leisure trip
    • People with friends
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everyone was great, except the guy at Sunday checkout, didn’t get the service from him that we did from others

    The pool area and beakfast were great

    Stayed in July 2023

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    The common area trash cans would fill up quick and stay that way.

    The rooms were large and comfortable. The bed was soft and excellent to sleep in. The room had great temperature control as well.

    Stayed in July 2023

  • Reviewed: 18 July 2023

    9.0
    Gorgeous Hotel
    • Leisure trip
    • Family with young children
    • Two Bedroom Suite with One King and Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    elevator on our side of the hotel was out and made for a long walk for our mom who is 90.

    Felicia at the front desk was so friendly and made sure we had everything we needed for our stay. The suite with 2 bedrooms was absolutely lovely.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    10
    Great breakfast, close to Magnolia silos and fantastic value!
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Nothing !

    Loved the breakfast ! Also I left a brand new shirt in the closet (with the tags still on it!)and after we checked out they called me and had it waiting at the front desk for me to come pick it up! Such kind front desk attendant and great facility!

    Stayed in July 2023

  • Reviewed: 16 July 2023

    8.0
    The staff at the front desk were friendly, professional, and efficient.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was a door between our room and the next in which we could hear their tv noise whenever it was on. We could also hear their talking.

    The lady in charge of breakfast brought out food to keep it hot and fresh. She constantly cleaned things up. The food area looked appealing.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    10
    I love staying here
    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds - Hearing Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    None

    Everithing

    Stayed in July 2023

  • Reviewed: 24 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only thing I didn't like was the that I was led to believe by the hotel staff that I was going to be charged twice for my room. When I booked this stay on booking.com back on May 30, 2023, I wasn't given an option about when to pay, I had to pay immediately, and the full amount of $152.16 was paid from my bank account on that day. However, when I checked into the hotel, in addition to the $50 hold for incidentals, the room charges were somehow again applied to my bank card because the hotel staff told me it had taken $200 instead of just $50. The hotel staff couldn't explain how or why this happened and said it "should" return to my bank account in about 3-4 days, but in the meantime, I had other hotel stays to pay for and regular monthly bills, so having any money missing from my bank account would be most inconvenient. In addition, when I checked out of the hotel yesterday, I was emailed a receipt from Hilton with a different amount of $152.54 and the bottom line said, will be reconciled to MC*2345 (which is not my card type or last four numbers of my card). Thankfully, when I called my bank today (Saturday June 24, 2023 via the automated system of recent activity), there was no actual charge for this amount from the past two days. So, not sure how it got resolved.

    Loved the room, bed, even the sofa bed--all was clean, comfortable, everyone slept great, good breakfast.

    Stayed in June 2023

  • Reviewed: 21 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hot tub kinda small, all nearby restaurants had long wait

    Location, pool, hot tub

    Stayed in June 2023

  • Reviewed: 20 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Your Confirmation never arrived to the property, so I had to cancel it and book it through the property directly......I had big issue , with my Family waiting to get the room ....it was a shame how "Booking" wasn't able to fix the problem.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    9.0
    We always choose Homewood Suites as the first choice when we travel.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    It's hard to pinpoint something we didn't like. Maybe scrambled eggs versus the pre-made omelette. Prefer breakfast meats like link or patty sausage or bacon versus a kielbasa sausage, but I also understand the cost difference and the efficiency of current practice.

    In general Homewood Suites is our preferred choice when we travel. We choose them due to the consistency of our experience when we stay. Comfortable rooms and amenities that fit our family's needs.

    Stayed in June 2023

  • Reviewed: 18 June 2023

    10
    The room was clean and feels like home
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Very nice and clean

    Stayed in May 2023

  • Reviewed: 3 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    staff was kind and place was clean and nice

    Stayed in May 2023

  • Reviewed: 1 June 2023

    10
    Excellent faciality with very good breakfast. Pretty and comfortable.
    • Leisure trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 3 nights

    Breakfast was good variety and easy to get to. The Homewood employee at breakfast was so nice and helpful. the hours were good and there was enough places to sit. The waffle is always the most popular but I was able to get one both mornings.

    Stayed in May 2023

  • Reviewed: 1 June 2023

    8.0
    Nice place
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Ran out of hot breakfast an hour before it was over. Rooms aren't very soundproof. Keys didn't work most of the time. Small pool and wasn't heated.

    The rooms were very spacious.

    Stayed in May 2023

  • Reviewed: 29 May 2023

    8.0
    good value for a quick stay in Waco.
    • Leisure trip
    • Family with young children
    • One Bedroom Queen Suite with Lake View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    breakfast was crowded and the employee restocking could not keep up with the demand.

    the room was big, plenty of room for 3 people.

    Stayed in May 2023

  • Reviewed: 28 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Hallways need to vacuumed

    Nice place

    Stayed in May 2023

  • Reviewed: 2 May 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • King Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The shower in the first room before they gave us another one.

    The view we like.

    Stayed in May 2023

Showing 1 – 25

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