1378 Oakland Road, San Jose, CA 95112, United States
#58 of 83 hotels in San Jose
Guests' ChoiceBased on 342 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
7.7
Facilities
7.4
Staff
8.1
Value for money
7.8
Free WiFi
5.9
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End of dialog contentReviewed: 31 May 2023
Fransisco
United StatesLove the way my daughter felt at home
Stayed in May 2023
Reviewed: 25 May 2023
James
United StatesHorrible
Horrible
Stayed in May 2023
Reviewed: 17 May 2023
Irina
United Statesgood value for everyone on a budget
Stayed in May 2023
Reviewed: 14 May 2023
May
United Statesbehind bed had roaches and garbage. Towel wasn’t clean had dark stains on them
Stayed in May 2023
Reviewed: 13 May 2023
Macato
United Statesbathroom
bed
Stayed in May 2023
Reviewed: 12 May 2023
Monique
United StatesToilet was clogging up every time you use the restroom a little bit of leak in the back of the toilet
Didn't get to try any food or the restaurant I don't think you guys had a meal list
Stayed in May 2023
Reviewed: 29 January 2023
Ever
United StatesPlace comfortable
Stayed in December 2022
Reviewed: 26 December 2022
Moses
United StatesI booked a room suite and the room was dirty and with no heat, no heat very upset
Am almost a regular here, location is good for me but I've been a recipient of good and bad rooms.
Stayed in December 2022
Reviewed: 22 November 2022
Monica
United StatesNothing
Everything
Stayed in November 2022
Reviewed: 8 November 2022
Llenex
UgandaHotel doesn't provide coffee/tea in the rooms. The main chair was smudged. Doesn't enforce the policies they have on no parties or quiet time. Two out of the three days I slept there- noise in the parking lot / adjacent rooms with the banging of walls, stomping on the floor, loud music, obscenities, and water running was going on from 9 am to 6 am in the morning. Forced me to cut my stay short!
Comfortable bed with matching pillows. Room is big enough with a kitchenette, working microwave & fridge. The night staff are really wonderful and go the extra mile to provide a worthwhile experience. wouldn't say that for the day staff though. Location is good.
Stayed in November 2022
Reviewed: 24 October 2022
Belia
United Statesthere was a pipe found in my room and I went to the front desk to give it to him and he said the room would be cleaned and I might get some kinda rebate from it but nothing was done he didn’t even have anyone clean the room disgusting
Stayed in October 2022
Reviewed: 30 September 2022
Chris
United StatesSmoke alarm was beeping took it to the office and asked to have it replaced… it was not. Noise all night long. Fighting in the parking lot 6am!
Stayed in September 2022
Reviewed: 11 September 2022
William
United StatesCockroaches!
Front desk staff was very helpful and refunded us our money.
Stayed in September 2022
Reviewed: 25 August 2022
Robert
United StatesReceptionist was coughing the whole time and was slow. Area was sketch. Gave me an iron with no board to use. Shower is small.
Quiet amongst guests
Stayed in August 2022
Reviewed: 20 July 2022
Connie
United StatesThe room smelled like smoke even though it said non smoking room. The guy said he upgraded us but I thought I had a king bed with a couch and it only had a king bed. Also the shower door didn’t latch no biggie but didn’t want to get water on the floor. The cars parking at the entrance to go to the restaurant on the corner almost had us rethinking staying there. Mainly because you could hardly get in the driveway. But no problem after we got past them.
Got there and we were able to check in a little early. Quiet. Parking right in front of the door, and it allowed our dog.
Stayed in July 2022
Reviewed: 20 July 2022
Reyes
United StatesThe website is extremely deceiving, nothing like pictured. Stains on walls, hanging pictures, furniture. Cockroaches coming out of the walls. My kids were afraid to sleep. Soo much noise. Slept maybe 2 hours. The most uncomfortable stay I have ever had. The good reviews must be false or extremely old. Please don't get taken by this motel.
Nothing.
Stayed in July 2022
Reviewed: 18 July 2022
Joe
United StatesThe entrance to the parking lot is atrociously small. only one car can safely get in/out at a time
the property was conveniently located by, but not to the highway.
Stayed in July 2022
Reviewed: 9 July 2022
Robert
United StatesRoom was old. Decades worth of paint over paint over paint didn't hide the cracks and holes and patches. Paint peeling off, baseboards coming off the walls, bathtub was cracked and peeling, all the corners had funk and dust in them. Shower was old and very little water pressure. Toilet seat was old and loose. TV was small. No outlets conveniently available by the bed. AC worked but is a very old unit, you can not program a temperature. Bedside table was very small and very wobbly.
The price was low. Hot water was hot.
Stayed in July 2022
Reviewed: 9 July 2022
Rui
United StatesMy my deposit is not back on my card yet
That the gm worked with me because my wallet was stolen
Stayed in July 2022
Reviewed: 9 July 2022
Rui
United StatesIt takes forever to get the deposit back on my card
Stayed in July 2022
Reviewed: 30 June 2022
Josette
United StatesThe second room had no air conditioning and was very hot in room. The shower was broken and the bathrobe had big chips in it . The where a lot a spiders and the floors where dirty.and dust for days. The beds would lean to the side and u fall off fridge was to small for that size room and no coffee maker or waters.
That the rooms are big.
Stayed in June 2022
Reviewed: 25 June 2022
Gabriel
United StatesToilet paper roll was nearly empty when I first got there
Peace
Stayed in June 2022
Reviewed: 18 June 2022
Maria
United StatesThe room was really dirty. It was never clean.
Stayed in June 2022
Reviewed: 11 June 2022
Muhammad
United StatesNothings at all , I hate that place.
They try to charge me eligal for deposit $$ as you never told me , the stuff several times try to charge , and when I ask him for what ? He told me your booking company know that why , so I did walk out , and never ever go to that place , because you never says to pay deposit also ? I did not like at all to stay ?
Stayed in June 2022
Reviewed: 8 June 2022
Lanique
United StatesMore towels
It was great experience room was clean and smelt 😌 good as well
Stayed in May 2022
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