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  5. Reviews of Alura Inn

Reviews of Alura Inn 2 stars

1378 Oakland Road, San Jose, CA 95112, United States

#58 of 83 hotels in San Jose

Guests' Choice

Review score

Based on 342 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    7.7

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.8

  • Free WiFi

    5.9

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Showing 76 – 100

  • Reviewed: 31 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Love the way my daughter felt at home

    Stayed in May 2023

  • Reviewed: 25 May 2023

    1.0
    Very poor
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Horrible

    Horrible

    Stayed in May 2023

  • Reviewed: 17 May 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    good value for everyone on a budget

    Stayed in May 2023

  • Reviewed: 14 May 2023

    5.0
    everything was ok
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    behind bed had roaches and garbage. Towel wasn’t clean had dark stains on them

    Stayed in May 2023

  • Reviewed: 13 May 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    bathroom

    bed

    Stayed in May 2023

  • Reviewed: 12 May 2023

    5.0
    A better toilet that doesn't clog up and maybe a better locations
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet was clogging up every time you use the restroom a little bit of leak in the back of the toilet

    Didn't get to try any food or the restaurant I don't think you guys had a meal list

    Stayed in May 2023

  • Reviewed: 29 January 2023

    10
    Exceptional
    • Couple
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Place comfortable

    Stayed in December 2022

  • Reviewed: 26 December 2022

    3.0
    Good and bad
    • Business trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    I booked a room suite and the room was dirty and with no heat, no heat very upset

    Am almost a regular here, location is good for me but I've been a recipient of good and bad rooms.

    Stayed in December 2022

  • Reviewed: 22 November 2022

    10
    Easy check in and fast.
    • Family with young children
    • Superior Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in November 2022

  • Reviewed: 8 November 2022

    2.0
    This hotel could do better if they were to enforce their policies, added coffee / tea to the rooms.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights

    Hotel doesn't provide coffee/tea in the rooms. The main chair was smudged. Doesn't enforce the policies they have on no parties or quiet time. Two out of the three days I slept there- noise in the parking lot / adjacent rooms with the banging of walls, stomping on the floor, loud music, obscenities, and water running was going on from 9 am to 6 am in the morning. Forced me to cut my stay short!

    Comfortable bed with matching pillows. Room is big enough with a kitchenette, working microwave & fridge. The night staff are really wonderful and go the extra mile to provide a worthwhile experience. wouldn't say that for the day staff though. Location is good.

    Stayed in November 2022

  • Reviewed: 24 October 2022

    1.0
    don’t stay here cuz they don’t keep there word and you might find drugs there
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    there was a pipe found in my room and I went to the front desk to give it to him and he said the room would be cleaned and I might get some kinda rebate from it but nothing was done he didn’t even have anyone clean the room disgusting

    Stayed in October 2022

  • Reviewed: 30 September 2022

    1.0
    Will not be back!
    • Business trip
    • Solo traveller
    • Superior Studio
    • Stayed 4 nights
    • Submitted via mobile

    Smoke alarm was beeping took it to the office and asked to have it replaced… it was not. Noise all night long. Fighting in the parking lot 6am!

    Stayed in September 2022

  • Reviewed: 11 September 2022

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Cockroaches!

    Front desk staff was very helpful and refunded us our money.

    Stayed in September 2022

  • Reviewed: 25 August 2022

    5.0
    Would not stay here again.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    Receptionist was coughing the whole time and was slow. Area was sketch. Gave me an iron with no board to use. Shower is small.

    Quiet amongst guests

    Stayed in August 2022

  • Reviewed: 20 July 2022

    9.0
    Nice and quiet. Easy access to the freeway. Gas stations nearby.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled like smoke even though it said non smoking room. The guy said he upgraded us but I thought I had a king bed with a couch and it only had a king bed. Also the shower door didn’t latch no biggie but didn’t want to get water on the floor. The cars parking at the entrance to go to the restaurant on the corner almost had us rethinking staying there. Mainly because you could hardly get in the driveway. But no problem after we got past them.

    Got there and we were able to check in a little early. Quiet. Parking right in front of the door, and it allowed our dog.

    Stayed in July 2022

  • Reviewed: 20 July 2022

    1.0
    NEVER AGAIN!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The website is extremely deceiving, nothing like pictured. Stains on walls, hanging pictures, furniture. Cockroaches coming out of the walls. My kids were afraid to sleep. Soo much noise. Slept maybe 2 hours. The most uncomfortable stay I have ever had. The good reviews must be false or extremely old. Please don't get taken by this motel.

    Nothing.

    Stayed in July 2022

  • Reviewed: 18 July 2022

    9.0
    quaint and cozy, this hotel won’t break your budget!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    The entrance to the parking lot is atrociously small. only one car can safely get in/out at a time

    the property was conveniently located by, but not to the highway.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    3.0
    Low price, still not worth it.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was old. Decades worth of paint over paint over paint didn't hide the cracks and holes and patches. Paint peeling off, baseboards coming off the walls, bathtub was cracked and peeling, all the corners had funk and dust in them. Shower was old and very little water pressure. Toilet seat was old and loose. TV was small. No outlets conveniently available by the bed. AC worked but is a very old unit, you can not program a temperature. Bedside table was very small and very wobbly.

    The price was low. Hot water was hot.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    10
    Exceptional
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    My my deposit is not back on my card yet

    That the gm worked with me because my wallet was stolen

    Stayed in July 2022

  • Reviewed: 9 July 2022

    10
    Exceptional
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    It takes forever to get the deposit back on my card

    Stayed in July 2022

  • Reviewed: 30 June 2022

    3.0
    Could be a lot better for the price they charge
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights
    • Submitted via mobile

    The second room had no air conditioning and was very hot in room. The shower was broken and the bathrobe had big chips in it . The where a lot a spiders and the floors where dirty.and dust for days. The beds would lean to the side and u fall off fridge was to small for that size room and no coffee maker or waters.

    That the rooms are big.

    Stayed in June 2022

  • Reviewed: 25 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Toilet paper roll was nearly empty when I first got there

    Peace

    Stayed in June 2022

  • Reviewed: 18 June 2022

    1.0
    Pictures are deceiving!!!!!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The room was really dirty. It was never clean.

    Stayed in June 2022

  • Reviewed: 11 June 2022

    1.0
    I never stay there , because I told you , Thierry pictures all is fake , not they.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Nothings at all , I hate that place.

    They try to charge me eligal for deposit $$ as you never told me , the stuff several times try to charge , and when I ask him for what ? He told me your booking company know that why , so I did walk out , and never ever go to that place , because you never says to pay deposit also ? I did not like at all to stay ?

    Stayed in June 2022

  • Reviewed: 8 June 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    More towels

    It was great experience room was clean and smelt 😌 good as well

    Stayed in May 2022

Showing 76 – 100

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