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  5. Reviews of U Street Capsule Hostel

Reviews of U Street Capsule Hostel

1931 13th street NW, Northwest, Washington, DC 20009, United States

#118 of 152 hotels in Washington

Guests' Choice

Review score

Based on 1420 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.8

  • Facilities

    7.9

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The app did not work properly but rectified by the staff

    Excellent location, very good behaviour, good coffee shop and very good guidance.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Nice
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 2 nights
    • Submitted via mobile

    The plug for charge you phone is only in one way. You don’t have any other possibility to charge you phone . I mean you have, is leave your phone far away from you with the other type of plug.

    The privacy you have when you are inside of the capsule

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Affordable and Accessible
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 2 nights
    • Submitted via mobile

    The beds were comfortable but the pods and floors of the bedroom squeaked when walking. No charging ports in the pods only usb charging docs that didn’t charge fast.

    I like that it had a self serving laundry on the lower floor of the building. It had common bathrooms on all floors, there were free laptops that could be used by guests for internet access. The staff were friendly and accommodating. The Hostel was close to the yellow MRT line and near to bus stops. very convenient location

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Spacious, clean pods.
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 3 nights
    • Submitted via mobile

    Wish there was a trash can in the shared dorm. Mine didn’t have any. Sometimes guests don’t close the door when leaving which is safety concern.

    I liked that the pods were clean, spacious, sturdy (no creaking sounds whenever i turn), has hooks, and is air conditioned. And there is hair dryer, soap, mouth wash, q tips in the showers. Plenty of privacy, fellow guests were quiet, and staff was helpful!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathrooms could be cleaner.

    The capsules gives you privacy, and the mattress is very comfortable. The atmosphere in the hostel is very nice and friendly. The location is excellent, near to the metro station and bus stops.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    7.0
    The stay was cheap, i really needed to just go to the embassy, so i was just really looking for a bed to sleep in. If iw
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were nowhere to be found, there was one barrista that saw me starring at the menu and she was just at the back talking until i approached the back and she told me they were closed., nothing wrong about that but inwas standing awhile she shouldve just said it was closed. I also didnt like that somebody texted me through secure chat that i should removed the dirty linen and throw them in the hamper, i did that but the others didnt, im just a bit confused as to why have to do the removing of the sheets and when i did i saw several packets of coffee mate underneath, therefore they did not even bother to change the bedsheet that i was using because they didnt remove or see the coffee mate…

    The capsule bed was nice and cozy and spacious.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Good stay
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    USB port in my capsule was not working but a staff member quickly replaced them. Street noise can be heard from the rooms

    Close to metro, many food options around, staff was very friendly and helpful. Bed in capsule was surprisingly comfortable and the temperature was also good.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    If the capsules could reliably charge my phone, and the showers were warmer, I'd haven complaints.
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights

    There was only one real downside about my stay, and that was the inability to charge my phone in my capsule. Normally that's not a big deal, but the whole system for checking in, unlocking your front door, and getting into your room, is all based on an app you have to download from your smart phone! There's USB ports in the pods, sure, but they're beaten up from overuse. I found myself spending two or three hours in the morning sitting in a chair near a wall outlet in the breakfast area so I could charge my phone. I managed to speak to a supervisor or manager or someone, who was cleaning the capsule beds in my room one morning. He told me the capsules are from before the pandemic, and they're in the process of replacing all of them right now. If I ever go back to visit family in the area, presumably the capsules will be working a bit better by then. I wouldn't worry too much about coming back, in that circumstance.

    Coffee's good. Breakfast is the same quality you'd get at any local coffee shop. Capsule's surprisingly comfortable. Way more room to maneuver than someone might expect, as well as comfortable amenities. There's a doohickey for controlling the lights and the airflow on the side of the wall. The showers were kinda cold, but I wasn't expecting much for the price.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    Cleanliness could have been better and some small repairs needed throughout. Lighting at sinks on dorm floors could be better as there was no good place to put on makeup.

    Great location next to metro station and community. Staff were helpful, friendly and reactive to needs.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Convenient for solo travel and good location for public transport.
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 3 nights
    • Submitted via mobile

    A bit far from the national mall by foot but easy to get public transport.

    Easy and private. Quiet and a nice location.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn't like going down to the basement to shower, but it wasn't a biggie.

    Perfect location, central to nightlife and restaurants. I loved the music playing to help start your day and get you in the right mood.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Liked the capsule
    • Leisure trip
    • Solo traveller
    • Single Bed in Female Dormitory Room
    • Stayed 4 nights
    • Submitted via mobile

    The facilities could be cleaner. During my stay toilets were frequently clogged and looking filthy.

    I slept like a baby in the capsule. It is nice to have kind of your own space even if you still share the room with other travelers. The vibe in the hostel is nice. Staff is friendly and helpful.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 2 nights
    • Submitted via mobile

    It was a great location near the subway. The staff was friendly, and the capsules were comfortable. The hotel was clean, and the people staying there were friendly.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Perfect for a short trip to D.C.!
    • Leisure trip
    • Couple
    • Single Bed in Mixed Dormitory Room
    • Stayed 3 nights

    Unfortunately, the USB plugs in both of our pods did not work, so we couldn't charge our devices at night as there were only a few power outlets available in the dorm.

    The hostel is conveniently located on U Street close to a wide variety of shops, bars, and restaurants as well as a Metro Station. The pods are very comfortable and more roomy than they look.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    Friendly staff, great location and value
    • Leisure trip
    • Solo traveller
    • Single Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The staff was very friendly. However, there was an issue with the bathroom area in my room, and I had to tell two different staff members before it was finally addressed. Besides that, I think this is a great place to stay and I would stay again.

    The hostel is conveniently close to the metro and the U Street corridor is a very happening place in DC. The room and location makes this a bang for your buck.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 1 night
    • Submitted via mobile

    The restrooms the shower don’t has hot water

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 1 night
    • Submitted via mobile

    The pods can be really loud during night, even with small movements

    The location is really good

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Front desk and cafe staff went above and beyond to make me feel welcome and comfortable.
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 7 nights
    • Submitted via mobile

    Simple maintenance issues need to be handled quicker. A toilet was out the entire week. That left 1 toilet for the entire floor. Toilet paper took 2 days to be refilled. Toilet seat so loose I fell off. There is a maintenance man on site. I never saw him working on anything.

    Limited selection but tasty. Croissant and muffins only. I had the ham and cheese croissant and it was delicious

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 4 nights
    • Submitted via mobile

    Toilets could be cleaner.

    The capsule gives you a lot of privacy. You can sleep well without being much influenced by the light/temperature outside.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Bed in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    I don't know why the floor cleaning robot is programmed to work at 9 pm...very noisy!...

    Mainly location

    Stayed in March 2024

  • Reviewed: 11 March 2024

    7.0
    Hostel with capsule beds. In
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 3 nights
    • Submitted via mobile

    There seems to be semi-permanent residents here. Staff are not always available. No refrigerator or cooking area like most hostels have.

    The bed in the capsule was comfortable and enough space. Value for money in DC. If you are used to Hostels then you will like it. Convenient to the Metro.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    7.0
    Cozy. Great location. Attentive staff for the most part...
    • Business trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 2 nights
    • Submitted via mobile

    Ha!! Caroline... a hating staffer who is a total stranger to me who stated she knew me and gaslighted an issue between us without any details...no details no facts at all about me or the supposed incident she claimed excisted between us. Clearly a Narcisse hater that I don't recall ever meeting at all. Karen vibe she even did the zip it motion coming at me disrespectful without valid cause because I never give anybody any unless their jealous hating azzes act out of line. I got a steel cure for that. A pure hater all the way which is bad for business. I guess she hates her job and the business using me to validate whatever bitterness she sleeps with at night to gaslight drama she feigned to get in my face and attack me in front of guests and staff ( anywhere any time hunnee ) or was it my pure joy and positive spirit along with all the 24k and diamond bling dripping off my designer dressed azz gleefully treating others not judging a soul, offering free pizza and good spirits on my dime that triggered her jealous hating azz being all envious. Hate cause you ain't sweetie here's some advice, make better choices with YOUR LIFE.. and quit hating beautiful women who do. And? if she made a move I would have def thrown hands that she would regret for weeks... All her bigotry after I kindly asked her for the wine opener that was last seen in the pencil holder that I bought and gave to the house no problems the night prior as she happened to be sitting at the front desk after scrubbing all those toilets an takin out the trash. I paid close to a grand for my 7 day stay and I was happy, too bad Caroline wasn't seeing as it went toward her minimum wage income if that plus room&board. I'm just guessing seeing as I own and operate Airbnb's in DC and just so happen to know the u st owners. You got to pay the cost to be the boss and let me tell you it was a blink in the bucket for me. I could have stayed anywhere in DC.

    I slept through breakfast, wasn't even sure they offered that when I booked for a week. The staff were awesome! Great location! Fair pricing and Jim!? Awesome guy! His good disposition is reassuring that you will enjoy a safe and comfortable stay.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Single Room
    • Stayed 3 nights
    • Submitted via mobile

    It was ok for me but maybe a little too noisy.

    The location is great. The room met my expectations

    Stayed in March 2024

  • Reviewed: 6 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Large Pod Female Room
    • Stayed 2 nights
    • Submitted via mobile

    One of the bathrooms was clogged for some hours, but they had others available. Capsule was not totally sound proof.

    Location. Back pack storage service for free.

    Stayed in February 2024

Showing 1 – 25

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