Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Tennessee hotel reviews
  4. Columbia hotel reviews
  5. Reviews of Quality Inn Columbia

Reviews of Quality Inn Columbia 2 stars

1544 Bear Creek Pike, Columbia, TN 38401, United States

#10 of 11 hotels in Columbia

Guests' Choice

Review score

Based on 201 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.3

  • Location

    7.4

  • Facilities

    5.9

  • Staff

    7.6

  • Value for money

    6.1

  • Free WiFi

    6.9

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 29 May 2024

    5.0
    Over priced!
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    Front desk guy was a jerk. Breakfast sucked.

    They were out of eggs twice, the front desk attendant said he would put out more eggs but he never did. He did not care that we did not get breakfast. He was rude and I think his name was Stan. We went to the Fairfield Inn where our friends had stayed & ate breakfast there. Fairfield Inn had a nice complimentary breakfast and friendly people working there.

    Stayed in May 2024

  • Reviewed: 21 February 2023

    5.0
    Bad visit
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    To start with the front desk ripped me off 20. Couldnt get but 2 towels at a time due to being washed and we are a family of 5. Staff live at hotel. Breakfast was horrible and cold.

    Not much but was the only place in the area i needed to be in

    Stayed in November 2022

  • Reviewed: 31 October 2022

    5.0
    Motel is a bit run down but it’s a good price if you have to do things locally.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shampoo was not provided (they ran out of that toiletry) , the shower curtain was moldy and there was mold/residue on the air conditioner vents. Also there is no elevator to the second floor and the tv remote was hard to use (had to press the buttons many times to change the channel).

    The motel is reasonably priced and in a good location if you are attending a wedding at Cranford Hollow or in downtown Columbia.

    Stayed in October 2022

  • Reviewed: 10 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room - Accessible/Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Kitchen acres was dirty. Garbage can has sparkle all over it from painter. It was there all week. If you didn’t get to breakfast area by 8am there was no food and the Reply I got was that’s all for today. I said it’s 7-9am. Room is not what pictures are on the website very deceiving. Floor was filthy when we arrived in our room. My husband and I had black feet from floor and had to shower before we went to bed. It was late when we arrived so we dellalt we it. Housekeeper mopped floor when I asked her to the next day. Couldn’t use microwave because the cord was too short.

    Stayed in October 2022

  • Reviewed: 13 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very dirty partly due to the road work right outside the door

    Stayed in July 2022

  • Reviewed: 10 August 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    no phone

    Stayed in August 2022

  • Reviewed: 7 July 2022

    5.0
    Hotel seemed dirty and run down. I wasn’t thrilled to be checking in.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It definitely needed a face lift

    Location

    Stayed in July 2022

  • Reviewed: 7 July 2022

    4.0
    Nice staff but this was the most we have ever paid for a hotel, and the 2nd most disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The rooms were not particularly clean. (Chewed Sunflower on floor. A water bottle left in the room as well. The paint and caulking in the restroom was very poor. We did not shower.

    Breakfast was fine. Staff was very friendly.

    Stayed in June 2022

  • Reviewed: 6 July 2022

    5.0
    Stay was ok, won't return
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Difficult to get clean towels or trash taken out during the stay, was there 6 days and had to ask nearly daily. When they did take out the trash would turn off the A/C and come back to hot room

    Comfortable beds, nice staff Recently renovation of hotel looks cheap but Comfortable beds

    Stayed in July 2022

  • Reviewed: 5 July 2022

    4.0
    Disappointing
    • Family with young children
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noise bed was hard breakfast was awful coffee was terrible bathroom very disappointing

    Location

    Stayed in July 2022

  • Reviewed: 26 June 2022

    5.0
    None
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    None

    None

    Stayed in June 2022

  • Reviewed: 20 June 2022

    4.0
    STAY AWAY!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    They were very rude to us about the kids, the rate that I booked through Booking.com DOUBLED. It was far away from where I was going. The breakfast was expired and disgusting. The roof had holes and was leaking. They have a no pet policy, but the owner had a dog that barked the entire time. My kids crying because they were tired got us in trouble. I wouldn't recommend this place to anyone.

    Honestly, nothing was good about this place. I have never had worst service or accommodations. Do NOT go there with kids especially.

    Stayed in June 2022

  • Reviewed: 6 June 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Coffee machine was out the entire 1st day. Also, only 1 small glass of creamer w small opening. Had to shack it 50× to get enough out. C'mon put some creamer out, please! Not enough towels or rags in room. Elevator was broken! Yikes! Used stairs for 4 days. No privacy card to hang on door.

    Comfortable beds with lots of pillows. AC and tv worked fine. Staff was very friendly and responded rapidly and courteously to our request.

    Stayed in June 2022

  • Reviewed: 28 May 2022

    6.0
    it was ok
    • Leisure trip
    • Solo traveller
    • King Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    it was construction going on

    the people was nice

    Stayed in May 2022

  • Reviewed: 5 May 2022

    5.0
    think twice?
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    dirty, especially the stairs, and no elevator.

    breakfast was pretty good

    Stayed in May 2022

  • Reviewed: 1 May 2022

    4.0
    I think I’ve said enough.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    dirty. ants in the room. lampshade gone on one bedside table. Filthy light bulb. Not plugged in. and no place to plug it in. shower—very dirty. Sink was clogged so water backed up.

    location. and it was available. the mattress was nice.

    Stayed in May 2022

  • Reviewed: 16 April 2022

    6.0
    Adequate at best
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The parking lot was under construction. The hotel was replacing all there old mattresses. Old mattresses were stacked in the hallway and in back parking lot. No elevator. Hallway carpets were stained. Bed covering had bleach stain and paint stain. Sheet had unknown fresh stain (unwashed). Jacuzzi tub's silicone was coming apart. The tub spigot was coming apart. Lamp in the corner switch was broken.

    The bed was new and very comfortable, and so were the pillows

    Stayed in April 2022

  • Reviewed: 3 April 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff was friendly but needed to appear much sharper as in dressing more like you are running a business. Pool was out of order and after telling our kids all day driving to get there they could go swimming that was a big let down. Breakfast was lacking, Orange juice and other juice dispenser only dispensed water so the only one that worked was apple juice.

    Rooms were clean and the beds were comfortable

    Stayed in April 2022

  • Reviewed: 28 March 2022

    5.0
    Good location
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is old, the pool wasn't working and the breakfast had a lot of sugary sweets.

    The location was great!

    Stayed in March 2022

  • Reviewed: 27 March 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    broken lamp, cracked sink, holes in ceiling

    location and price, Queen beds instead of double

    Stayed in March 2022

  • Reviewed: 4 March 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I stayed 3nights and my room was never touched by housekeeping that's so wrong and cheap I had 3nights of trash in my room bed was never maid

    Stayed in March 2022

  • Reviewed: 3 March 2022

    5.0
    It was a stopping point but we won’t be staying again.
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    The hotel is pretty run and the room was pretty dirty.

    Check in was easy

    Stayed in March 2022

  • Reviewed: 26 February 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I stayed 2 nights but room wasn't cleaned after 1 night And no clean towels for second night

    Stayed in February 2022

  • Reviewed: 12 November 2021

    5.0
    Not worth the money for no service.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Paid cleaning person tip to give towels. Also had to go daily to get clean towels Myself. Lousy service understand covic issues but Lousy service when prices not lowered.

    Manager was nice. Breakfast was alright but not great.

    Stayed in November 2021

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: